# Field Service Dispatch — user reviews

> 4 indexed App Store user reviews of Field Service Dispatch by Verizon Connect Inc., rated 4.70/5 from 106 ratings.

- Source: https://appshunter.io/ios/app/field-service-dispatch/id1458096849/reviews
- App overview in markdown: https://appshunter.io/ios/app/field-service-dispatch/id1458096849.md
- Rating breakdown: 5★ 82 · 4★ 17 · 3★ 4 · 2★ 0 · 1★ 3

## Most critical reviews (4 lowest-rated)

### 1/5 — Scam

*2024-07-30*

**Terrible Experience with Verizon - Hidden Charges and Poor Customer Service**

I am extremely disappointed with Verizon. Despite their assurances that I could cancel my service for free within a 90-day probation period, they have charged me for services I did not agree to and did not use. 

After contacting their customer service multiple times, I was given the runaround and told that there was nothing they could do. This is a clear case of misleading and unfair business practices. 

Beware of hidden charges and unhelpful customer support if you choose Verizon. I expected better from such a large company. Avoid Verizon if you value transparency and honesty in your service providers.

### 2/5 — Not great for iPhone users

*2026-02-05*

The app is very slow responding, which slows me down a lot during my work day,
Very frustrating

### 3/5 — Password

*2022-10-10*

Downloaded app & email wont let me set up password Grrr

### 5/5 — Smooth, Easy and Convenient

*2019-08-05*

I like how it’s very easy to use and it doesn’t require a heap of information. Send out updates very quickly and updates on my side in real time. Makes things a lot easier cancellations and additional jobs that come in. I see a lot of potential from what they could build off of this with.

**Developer response:** Hi Chris, Thank you so much for taking the time to review our app. I am glad that you are having a good experience Verizon Connect Field App. We are always updating the app to provide the best user experience. Thank you-Ashlee, Product Team

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*