# Fieldbit > Augmented reality knowledge platform for field technicians and experts. (iPhone/iPad app by Fieldbit.) - Source: https://appshunter.io/ios/app/fieldbit/id1082326528 (this page in markdown: same URL + `.md`) - Developer: [Fieldbit](https://appshunter.io/developer/1082326527) - Category: Business - Price: Free - Rating: 5.00/5 from 3 App Store ratings - Age rating: 4+ - Requires: iOS 12.0 · 64 MB - Languages: American English, Italian - Released: 2016-03-29 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/fieldbit/id1082326528/reviews.md ## What is Fieldbit? Fieldbit by Help Lightning, our augmented reality multi-source knowledge platform, connects field technicians, front-line workers, and equipment operators with subject matter experts, enterprise knowledge bases, and industrial IoT (IIoT) systems to accelerate the resolution of complex technical issues on the first try. Streamlining field services and production operations, this cloud-based platform offers uncompromising security features, advanced user management, and seamless integration with back-office and IIoT systems. Knowledge Collaboration Increase speed to resolution, lower customer effort, and enhance customer experience with a curated, smarter knowledge solution. Manufacturers and service organizations can accelerate accurate communication by sharing curated model/class and serial number/instance knowledge (images, videos, PDFs, drawings) from enterprise content and new learnings captured from remote visual assistance. Create far faster information exchange for installation, servicing, break/fix, and parts knowledge to field service engineers, technical support representatives, and customers. Guidance Automation Guidance automation and Self-Help takes field technicians’ operational procedures, customer troubleshooting, virtual inspection, and installation to the next level. Step by step, visually enhanced work instructions and procedures speed performance, lower production costs, lower customer effort, boost accuracy, and improve safety. Enriched standard operating procedures with video, AR, and annotated pictures that can be authored by any user enterprise-wide. Ensure compliance at each step. Even record new or enhanced procedures of any job activity for future use or training. Customers are able to perform basic service procedures and instantly access a context-aware, remote expert if needed. Spatial Computing In industrial sites with thousands of assets scattered across large areas, it’s not easy for field service personnel to quickly locate malfunctions to resolve issues, minimize downtime and prevent safety incidents. AR visualization is enabling field service personnel to get relevant, real-time IoT data about each asset so that they can navigate to the source of the problem and resolve it much faster. When entering a location, service personnel can see warnings, readings, statuses, and critical labeling by simply pointing a mobile device at the field or using smart glasses for a 360 degree live interaction. ## Key features - Augmented reality knowledge platform - Connects field technicians with experts - Streamlines field services - Knowledge collaboration and sharing - Guidance automation and self-help - Visual work instructions - Spatial computing and IoT data visualization ## Frequently asked questions about Fieldbit ### What is Fieldbit used for? Fieldbit is an augmented reality multi-source knowledge platform designed to connect field technicians with subject matter experts and enterprise knowledge bases. It aims to accelerate the resolution of complex technical issues on the first try by providing streamlined field services and production operations. ### How does Fieldbit help with knowledge collaboration? Fieldbit increases speed to resolution and enhances customer experience by enabling the sharing of curated knowledge, including images, videos, and PDFs. This facilitates faster information exchange for installation, servicing, and break/fix scenarios for field service engineers and support representatives. ### What kind of guidance does Fieldbit offer? Fieldbit provides guidance automation and self-help features, including step-by-step, visually enhanced work instructions and procedures. These enriched standard operating procedures can be authored by any user and ensure compliance, improve accuracy, and boost safety. ### How does Fieldbit utilize spatial computing? In industrial sites, Fieldbit uses AR visualization to enable field service personnel to quickly locate malfunctions and access relevant, real-time IoT data about assets. This allows them to navigate to the source of a problem and resolve it much faster, minimizing downtime and preventing safety incidents. ### What devices does Fieldbit support? Fieldbit is supported on iPhone, iPad, and iPod devices, making it accessible for a wide range of mobile field service personnel. ### Is Fieldbit free to use? Yes, Fieldbit is available for free, making it an accessible solution for businesses looking to improve their field service operations. ### How often is Fieldbit updated? Fieldbit was last updated on July 7, 2022, with version 15.0.1. This indicates a history of development and maintenance for the application. ### What is the age rating for Fieldbit? Fieldbit has an age rating of 4+, suggesting it is suitable for a broad audience and does not contain mature content. ## Version history (last 5 releases) ### 15.0.1 — 2022-07-07 This update contains stability and performance improvements. ### 15.0.0 — 2022-04-25 This update contains stability and performance improvements. ### 6.7 — 2022-02-24 Bug-fixing iCloud Keychain issue Bug-fixing and stability improvements ### 6.6 — 2022-01-12 Ability to copy instant link from chat Ability to attach audio item to chat/knowledge Bug-fixing and stability improvements ### 6.5 — 2021-11-11 Bug fixes and improve stability improvements --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*