# Fifth Third: 53 Mobile Banking — user reviews > 1,532 indexed App Store user reviews of Fifth Third by FifthThird Bank, rated 4.80/5 from 648,338 ratings. - Source: https://appshunter.io/ios/app/fifth-third-53-mobile-banking/id468738585/reviews - App overview in markdown: https://appshunter.io/ios/app/fifth-third-53-mobile-banking/id468738585.md - Rating breakdown: 5★ 567,094 · 4★ 44,861 · 3★ 12,795 · 2★ 5,190 · 1★ 18,398 ## What do users think of Fifth Third? Overall sentiment: negative **Pros** - 👍 Convenient mobile banking - 🚀 Easy check deposits - 💡 Helpful personal bankers - 🔒 Robust security features **Cons** - 🐛 Buggy app updates - 🔍 Lack of transparency in account details - ⏱️ Slow and unresponsive app - 🤔 Confusing user interface changes - 💰 Sneaky bank charges **Commonly reported bugs** - Login issues on new devices - Inconsistent mobile deposit functionality - Frequent app crashes and technical difficulties - Syncing problems between app and online banking **Most requested features** - Dark mode option - Improved transaction history and details - Seamless integration with other finance apps - Ability to edit transaction descriptions - More intuitive account management tools ## Newest reviews (11 of 1,532) ### 4/5 — Very old customer *2026-08-26, version 5.26.0* I’ve been with the bank in Cincinnati Since the 60s still trustingy ### 3/5 — No enough *2026-08-22, version 5.26.0* Need to get more faster’ plz ### 4/5 — mobile banking *2026-08-22, version 5.26.0* mobile app very easy to use ### 2/5 — Not happy *2026-08-21, version 5.26.0* After they changed the portal, I have nothing but Problems paying my mortgage. Something that should be easy to do. Even trying to charge me late fees even though they knew they were having problems with the portal. Was completely on me to solve the problem after phone call after phone call after phone call and even stopping in the bank. I still had problems. Finally got to the right person on the phone who gave me the right answer to fix my account after the portal change. Absolutely ridiculous. ### 3/5 — Above average banking app *2026-08-21, version 5.26.0* Account review overall is good. Bill pay however needs work. Limit of $10,000 payment to any individual company leaves me entering in multiple payments each month to the same entity. Also have a mortgage that now reroutes me to a different site which is annoying. Don’t know why you changed this? ### 3/5 — Review *2026-08-20, version 5.26.0* I wish transfer to external account didn’t take 5 days. I do like the APP. ### 2/5 — Widget is useless *2026-08-19, version 5.26.0* Widget needs major improvements, major upgrade. You cannot see a list of your accounts. From the edit widget screen on Apple iOS devices You only have the option to choose one account to show.widget is too tiny and small you barely notice it’s there. Need to have a customizable size in width on widget display. Bolder font is needed. The website needs more information listed on products and services It’s too plain with not enough information listed. The app need better performances every time I log into the mobile app I keep getting an error with loading account or updated information. Needs an option to add card to virtual wallet while waiting on new card. The app is basically operating like the 1990 ### 2/5 — It’s okay. 15 seconds to sign in *2026-08-19, version 5.26.0* The app itself is okay. It’s simple and easy to use. It does take 15 seconds to actual log in using Face ID. For this reason alone it gets only 2 stars because this is such an easy fix and the fact that the mobile dev team allowed it should be embarrassing ### 5/5 — My Bank *2026-08-18, version 5.26.0* Great service, very friendly personnel. Difference derived for your convenience, easy access to the branches. The app easy to navigate and used. I highly recommend this bank. ### 5/5 — Easy & fast *2026-08-18, version 5.26.0* Its a great app. Easy to understand and fast to get things done ### 5/5 — Fifth Third Top 5 in Banking! *2026-08-18, version 5.26.0* 10 Star Service! ## Most critical reviews (10 lowest-rated) ### 1/5 — Slow and outdated *2026-08-26, version 5.26.0* No features no pop no shabang just dull dark and crabby ### 1/5 — Not fair *2026-08-26, version 5.26.0* You send me a note for over draft I was -6 and then you fine me 35.00 within 24 hours of the email that’s cold I been with you for many many years I am without a job caring for my sick elderly sister living off SSA a once a month payment thanks for nothing ### 1/5 — Slow Clutter *2026-08-24, version 5.26.0* If you like an app that makes no sense, scrambled everything, and makes your life awful, then this is the app for you! ### 1/5 — Too Much Animation — Slow to Open *2026-08-22, version 5.26.0* The Fifth Third mobile app takes noticeably too long to load when I first open it. There seems to be too much animation and unnecessary visual activity during startup before I can actually access my banking information. My app is up to date; however, I’m not sure whether anyone else experiences a delay where the savings account appears before the checking account when more than one account is linked. I use several other banking apps on the same device, and they open almost immediately. A banking app should prioritize speed and quick access over animated loading screens. I would like to see Fifth Third streamline the startup process and improve overall loading performance. One question worth considering: Does the checking account eventually appear after several seconds, or do you sometimes have to refresh or reopen the app? If it’s the latter, that would make the review stronger because it suggests more than just a cosmetic loading delay. ### 1/5 — External account transfer *2026-08-21, version 5.26.0* The technology is garbage and customer service was terrible providing help. Waste of my time. External transfer of funds into account failed to work. Horrible technology in this day and time of online and remote banking ### 1/5 — Poor notification alerts cost me more than the relationship is worth *2026-08-21, version 5.26.0* I have all alerts enabled and somehow I don’t get anything when my account is overdraft. I’ve gotten hit with a $35 fee for the last SIX MONTHS. Predatory companies like this have access to my money for their gain and pull stuff like this. ### 1/5 — Very bad bank to use *2026-08-20, version 5.26.0* This bank offers a extra time feature to avoid overdraft fees however the system is very flawed and will assess overdraft fees even after making deposits to cover the negative balance. Trying to dispute their erroneous overdraft fees is a nightmare. ### 1/5 — Sad *2026-08-20, version 5.26.0* This is sad! That my card has been hacked 2 times since I’ve had this account! So after a new card! I will cancel my account with this Bank immediately!! ### 1/5 — I don’t like this bank *2026-08-19, version 5.26.0* The service is horrible . ### 1/5 — Ads. Statements don’t appear. *2026-08-14, version 5.26.0* Has ads and statements don’t appear. Can’t get basic information on my loan. Even called in and the person on the phone was not help. Can’t get loan payout table or that my extra payments are being applied. ## Most praised reviews (10 highest-rated) ### 5/5 — Banking with confidence *2026-08-26, version 5.26.0* Success ### 5/5 — Good Bank *2026-08-25, version 5.26.0* I’ve only had this bank for about a month but it’s easy and convenient. They have really helped me. ### 5/5 — People oriented *2026-08-25, version 5.26.0* Every single banking need I have has been met by Fifth Third love the place! ### 5/5 — Easy process *2026-08-24, version 5.26.0* Excellent ### 5/5 — Transfer funds *2026-08-24, version 5.26.0* It’s nice to know I can transfer funds when I want ### 5/5 — Timothy *2026-08-23, version 5.26.0* The app is super! ### 5/5 — Trustworthy and honest *2026-08-23, version 5.26.0* As soon as I opened my account an employee welcomed me to the bank so easy to use and great service and benefits, I’d recommend it! ### 5/5 — Open a bank account *2026-08-22, version 5.26.0* I went to the Naperville south location and Sabrina was so friendly and knowledgeable she is great! ### 5/5 — Personal *2026-08-20, version 5.26.0* 👍 ### 5/5 — Bank *2026-08-19, version 5.26.0* The best bank ever --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*