# Fig: Food Scanner & Recipes — user reviews

> 543 indexed App Store user reviews of Fig by Food is Good, Inc., rated 4.70/5 from 16,338 ratings.

- Source: https://appshunter.io/ios/app/fig-food-scanner-and-recipes/id1564434726/reviews
- App overview in markdown: https://appshunter.io/ios/app/fig-food-scanner-and-recipes/id1564434726.md
- Rating breakdown: 5★ 14,042 · 4★ 1,116 · 3★ 453 · 2★ 138 · 1★ 589

## What do users think of Fig?

Overall sentiment: positive

**Pros**

- 🚀 Extremely helpful for managing dietary restrictions
- 👍 Customizable profiles for multiple people
- 🔍 Convenient barcode scanning to check ingredients
- 💡 Detailed information on allergens and restricted ingredients
- 🤝 Responsive and caring developers
- 🌟 Life-changing for users with complex dietary needs

**Cons**

- 🔒 Concerns about paid subscription model limiting access
- 🐛 Occasional issues with product information accuracy
- 🔍 Limited restaurant and store coverage in some areas

**Commonly reported bugs**

- Occasional crashes or app instability
- Difficulty changing selected stores

**Most requested features**

- Add more dietary profiles (e.g., Candida diet)
- Allow editing of individual profiles without resetting entire list
- Integrate nutritional information beyond just allergens
- Expand restaurant and store coverage

## Newest reviews (13 of 543)

### 3/5 — Ingredients displayed inaccurate

*2026-09-13, version 4.161.1*

I’ve noticed after scanning foods and double checking ingredients, the app actively displays ingredients that are not listed.

### 5/5 — Alpha gal

*2026-08-28, version 4.159.0*

This app may save me from having severe reactions

### 5/5 — Great app

*2026-08-26, version 4.158.0*

Love this app very good

### 5/5 — Great support team

*2026-08-20, version 4.157.0*

Had trouble with somethings in the app and the team was absolutely incredible! Responsive, kind, considerate, and willing to help. They genuinely care about their customers which is so refreshing to see and of course the app is very helpful for people struggling with dietary restrictions!

### 5/5 — Alpha Gal patient

*2026-08-19, version 4.157.0*

This app is probably the most helpful I’ve found when it comes to navigating alpha gal syndrome. They understand that it’s more than just a meat allergy and that is truly appreciated!! I can’t say enough good things about this app and the online support that is being put out there for this fairly new syndrome (new to my state and new to me). It makes shopping a lot easier and less stressful, I’ve also been able to save some cash in the store :) Thank you Fig!!!

### 5/5 — great app

*2026-08-18, version 4.155.0*

i love this app! i have been trying to eat healthier and this app has helped me so much in knowing where to start !

### 5/5 — Life saver

*2026-08-17, version 4.155.0*

Time saving tool!

### 3/5 — Too expensive

*2026-08-10, version 4.154.5*

I would pay $3.99/month but $70 is too much

### 5/5 — Easier, Simple, Informative

*2026-08-09, version 4.154.5*

This app really helps you depict what foods you can use to substitute for a healthier life. Tracking is made easier, and you can figure out what ingredients are within the food you own by just taking a picture. Plus restaurants and recipe features. Whether you’re a pescatarian, vegan, or just going on a diet. Ordering and eating are made to be simple.

### 5/5 — Wonderful app!

*2026-08-08, version 4.154.5*

I am very new to having Alpha gal and was recommended this app by a friend who also has it! Not knowing what was safe to eat could have been detrimental to my health, however this app has been absolutely amazing in helping me to learn what is safe or not. Thank you for developing this so that myself and others can learn more!

### 5/5 — Best app for celiac

*2026-08-07, version 4.154.5*

This is the. Best app ever it helps me keep my daughter safe as a newly diagnosed celiac.

### 2/5 — Review

*2026-08-01, version 4.153.0*

To much $ for little improvements

### 5/5 — Beyond excellent

*2026-07-31, version 4.153.0*

Fig has helped me on my new diet journey and weaves out all the stuff I should avoid! I love the feature where it allows you to add a product that’s not listed. Great app and encouraging to continue on a healthy journey!

## Most critical reviews (10 lowest-rated)

### 1/5 — Waste of time and money

*2026-09-19, version 4.162.1*

This app is not helpful or nor does it have a deep database. They want YOU to build the database for them.

### 1/5 — Will charge you $69.99 even when canceled DO NOT GET THIS APP!!!!!

*2026-09-18, version 4.162.1*

I’m on the phone with my bank right now as a type this. My subscription was canceled on September 10th why they have tried to pull $69.99 out of my accounts 5 times since then!!! So much so that my banks fraud department contacted me on the 11th stating that they try to pull out another payment and the description of the charge say trial end! My bank assured me that it wouldn’t happen again considering they thought it was a glitch and then that’s why it probably is not going through! Flash forward now this morning September 18th they pulled the money out of my account and the payment description says the same thing trial end!  So now I’m disputing fraud charges because my subscription was canceled and the bank let me know that this is not the second or third time they tried to pull this from your account. It happened a total of five times so five times they have been in the background, trying to pull this money from my account! DON’T GET THIS APP GUYS. YOU GUYS JUST READ AND EDUCATE YOURSELF ON NUTRITIONAL VALUE. IT SEEMS LIKE A GOOD THING AT FIRST UNTIL YOU’RE TRYING TO CANCEL IT AND IT’S TRYING TO PULL THAT MUCH MONEY OUT OF YOUR ACCOUNT.

### 1/5 — Fig app is good until you go to pay for it, very shady and a scam

*2026-08-25, version 4.158.0*

I had the Fig app for several years with very few complaints until this month of 2026. I received a special offer to renew for $29.99 -5 dollars off if you set it up with a bank card. I thought,  I’m saving money so why not. I started the process and when I clicked to renew it said it’s charging me $34.99 with no mention of the $5 off I was to get. They charged me $10 more than what the renewal special was listed for. I tried to contact them by email, three times over the course of two weeks with no replies. There is no phone number to call them so you’re only means of communication is email but they don’t answer your emails so what is a customer to do? They left me no choice, but to get a hold of the bank and report them for fraud. They need to get their act together if they want to keep loyal customers. Cannot recommend!!!

### 1/5 — Horrible app that is overpriced.

*2026-08-22, version 4.157.0*

Not very effective. Charges $60 and puts you in the auto subscribe that is impossible to get out of. Support is none existent. Always says they’re sorry but never do anything.

### 1/5 — Just don’t agree to the free trial…that you have to agree to.

*2026-08-18, version 4.157.0*

Ok, the actual app is fine. The frustration is how they force you into the free trial. I know, you’re like “you mean like every other site and app ever?” Nope. So, you go through the onboarding process, enter all the allergies, etc. Then at the end of the onboarding, they want you to sign up for their seven day free trial. Fine. But to avoid Apple taking a cut of the fees, they take you into the browser and have you complete it via Apple Pay. It brings you into the app and you start using it, tada! You don’t realize the fatal error that’s just occurred. They now have you locked into a free trial and you don’t have an account. So, you come back an hour later, the session on the app has ended….and nothing has saved and you can’t access your free trial. You also can’t cancel it through Apple subscriptions because they took you out of the app. You eventually can cancel the subscription by using the email used on your Apple Pay on their stripe portal, but you might be so frustrated by the end that you’ll write a review

### 1/5 — Scammy

*2026-08-09, version 4.154.5*

Very very difficult to cancel subscription. You can’t cancel it through the settings on your phone and it doesn’t seem like you can cancel it through the app either. It seems like the only way you can cancel is by emailing their support. Definitely will not be utilizing any of their services again if they are going to essentially hold their customers hostage

### 1/5 — Literal joke

*2026-08-04, version 4.153.0*

I did the free trail. Only works in store. Can’t check things online. AND WHEN THE TRAIL ENDED CHARGED ME $75!!!!!!

### 1/5 — Fraudulent charges

*2026-07-30, version 4.153.0*

I’ve had this app for several months with the free version. I rarely used it and planned to delete it eventually. I was just charged a subscription fee with no notice that I did not authorize. The app will not allow me to manage the subscription or cancel it in any way, and the only way to contact support is through email with a reply “we will get back to you in a few days.”

### 1/5 — Not helpful.

*2026-07-30, version 4.153.0*

It basically redirects you to restaurant websites, what I was already doing before anyway. I’m better off bringing readers to the grocery store and checking myself. When it can’t find a product, it wants me to add it for them. No thanks. Wish I never downloaded it and did the year. Save yourself the $50.

### 1/5 — Rip off

*2026-07-28, version 4.153.0*

I have alpha gal and downloaded this because a friend had recommended it to me. Biggest mistake of my month…they charged me $70 for a subscription that I never agreed to through my Apple Pay. I never wanted the subscription nor can I get my money back in any way. I wish I could give a zero star rating but I’m sure they would charge me for that.

## Most praised reviews (10 highest-rated)

### 5/5 — Amazing

*2026-09-20, version 4.162.1*

This app has not only  helped me find packaged foods I can eat but has amazing recipes as well.

### 5/5 — Great For Diet Help!!

*2026-09-20, version 4.162.1*

This app has been so helpful with my change in diet. Cutting out things you can’t eat anymore for health reasons is already tough, but Fig makes it so much easier.

### 5/5 — Great App, Great Customer Support

*2026-09-19, version 4.162.1*

I got this app because I was put on milk and soy restrictions when nursing with infant. This app helped me quickly identify foods that I couldn’t have which was a huge time saver when learning how to read labels.

I recently needed to contact customer service and they responded in less than 24 hours and were able to resolve my issue.

Highly recommend!

### 5/5 — Love it!!!

*2026-09-17, version 4.162.1*

Just recently got diagnosed with celiac disease and struggled to find good foods that fit within my diet. This app genuinely changed everything I feel safer at the grocery store the scanning makes it so much easier to shop!

### 5/5 — Life Changer

*2026-09-17, version 4.162.1*

I developed and allergy to certain foods and with this app I now can eat certain foods without second guessing myself. I absolutely love it and recommend it to everyone. You can even get recipes and find restaurants that accommodate your dietary needs.

### 5/5 — Loving it

*2026-09-13, version 4.161.1*

It helps me to easier understand what I should be eating and the easily read and marked warnings help

### 5/5 — Exceptionally helpful

*2026-09-10, version 4.161.1*

Having dietary needs, means many struggles with trying to find out what’s safe to eat and where is safe to eat. But Fig makes it so much easier to read ingredient labels that I may not catch or words that I may not recognize but still may be bad for me.

### 5/5 — Love this app

*2026-09-03, version 4.160.3*

I love Fig+ as someone who has severe food allergies it’s wonderful to have a tool to help determine what’s safe to eat! Thank you fig!

### 5/5 — So helpful!

*2026-09-03, version 4.160.3*

I was diagnosed with a gluten sensitivity this year and this app has been so helpful in navigating my dietary changes. Being able to scan or look up items to double check if a food is safe has been a game changer! I’m so grateful for this app.

### 5/5 — Exactly what I needed

*2026-08-30, version 4.159.0*

This helps so much with grocery shopping and knowing what I can eat.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-24.*
