# Figma — user reviews

> 1,415 indexed App Store user reviews of Figma by Figma Inc., rated 4.60/5 from 20,705 ratings.

- Source: https://appshunter.io/ios/app/figma/id1152747299/reviews
- App overview in markdown: https://appshunter.io/ios/app/figma/id1152747299.md
- Rating breakdown: 5★ 17,682 · 4★ 974 · 3★ 499 · 2★ 382 · 1★ 1,168

## What do users think of Figma?

Overall sentiment: negative

**Pros**

- 🚀 Useful for previewing designs
- 👍 Great for prototyping
- 🚀 Convenient to mirror screen on a real device

**Cons**

- 🐛 Buggy and unreliable mirroring
- 🐛 Crashes and freezes often
- 👎 Limited functionality compared to desktop
- 👎 Lacks essential editing capabilities
- 👎 Useless without editing features

**Commonly reported bugs**

- Mirror feature doesn't work consistently
- Prototype playback issues, like zooming in too much
- App forgets scroll/zoom state when switching back
- Crashes when trying to open large files
- Login issues, constantly requiring re-login

**Most requested features**

- Add editing capabilities, especially for iPad
- Improve Apple Pencil support in FigJam
- Allow moving the toolbox out of the way on the screen
- Implement multi-account support
- Add option to change sharing permissions

## Newest reviews (15 of 1,415)

### 4/5 — Interface

*2026-08-25, version 26.31.0*

Nice and simple

### 3/5 — Pas d’édition sur les designs

*2026-06-16*

Dommage que sur iPad il n’y ai pas de possibilité d’édition des designs… ne sert donc pas à grand chose mise à part présenter et annoter rapidement sur tableau blanc…

### 4/5 — 프로토타입 페이지 이동

*2026-06-10*

페이지 이동 한 번에 하는 기능 있으면 더 좋을 것 같아요. 모바일에서는 프로토타입 보기 하면 무조건 처음부터 시작이니 원하는 페이지 가려면 탭을 너무 많이 해야해요. 스크롤로 편하게 이동하는 기능이 있으먄 좋겠다 생각했어요.

### 1/5 — Poor Cancellation Policy and Customer Support

*2026-06-02, version 26.20.0*

I would not recommend Figma based on my experience. Their cancellation policy is confusing, and even after cancelling my subscription, I later received renewal notices and charges that I was not expecting. It feels very difficult to manage subscriptions with confidence.

What is even more frustrating is the lack of customer support. When I contacted them to report the issue and request assistance, I did not receive a helpful response. Customers should not have to worry about unexpected renewals or spend time chasing support for billing concerns.

Figma has some useful features, but the subscription management and customer service experience have been disappointing. Before signing up, make sure you carefully review the cancellation and billing policies to avoid surprises.

### 1/5 — Built for investors

*2026-06-02, version 26.19.0*

Figma no longer cares about building for the needs of their actual users: designers. Now they’re building for investors chasing whatever the latest industry hype is. It’s time for a competitor to replace them by offering a tool that meets the needs of design system professionals.

### 1/5 — Not sure what this does

*2026-05-29, version 26.19.0*

My friend is using the por version and all it does is generate a back ground and it sorta functions for some of the stuff in told it to do, but then it just jams up.  It says it’s working fine, but it is not and we are not sure how to move it along or what it needs to continue.  Not intuitive for us.

### 2/5 — Can’t create

*2026-05-28, version 26.19.0*

The description says I can create on the go, but I can only use FigJam. I can only actually create and edit on iPad using my browser. The app is only to view and comment. I want to use my iPad to create and design since it’s my primary mobile computer.

### 3/5 — Need keyword search

*2026-05-27, version 26.19.0*

Very hard to find a screen in large designs without search

### 2/5 — Not intuitive, missing the purpose

*2026-05-26, version 26.18.0*

The Figma app is a poor companion to the desktop app. It has limited functionality, essentially serving as a demo and a way to show and test prototypes. Even then it fails. There’s no way to see your desktop prototype settings, such as showing the device. I’m amazed at how lackluster and disappointing the experience is.

### 1/5 — Login Doesnt Work

*2026-05-24, version 26.18.0*

Apparently you need to have either a google or Microsoft account for this to work. I wasn’t able to test it.

### 2/5 — Buggy and minimal features

*2026-05-23, version 26.18.0*

So little functionality that it’s barely worth using. 70% of the time when opening a multi page file, it won’t load the other pages and you have to keep restarting to access them

### 3/5 — Offline slides needed

*2026-05-20, version 26.18.0*

Gotta love Figma - we have to use it in our industry. 

I love the ai to slides feature, I love being able to copy/paste my work from my boards and jams directly to Slides.

But I have no access to any of my slides unless I’m connected to the internet. I have the macOS app and still I need a connection to run my slides. 

I was In the middle of a presentation and an internet outage knocked me out of slides…. Super frustrating 

Please dev offline for slides

### 1/5 — Can’t make new template

*2026-05-17, version 26.16.0*

Silly.

### 3/5 — Zoom with Trackpad

*2026-05-11, version 26.16.0*

The zoom with the apple keyboard’s trackpad seems to not work most of the time. Zooming in a read only / view only file seems essential. Please let’s make this app usable.

### 1/5 — Buggy. Shows nothing

*2026-05-09, version 26.16.0*

Can’t change the views / tabs. Shows a view with nothing in it. 
Basically a broken app for me.

## Most critical reviews (10 lowest-rated)

### 1/5 — Worthless app

*2026-08-26, version 26.32.0*

App has zero functionality, all files open as comment mode only, no context menus, zero usability. It’s as good as worthless

### 1/5 — App doesn’t ever load starting page

*2026-08-25, version 26.31.0*

After selecting ‘Start a new Project’, the opening screen never loads.

### 1/5 — Login issue

*2026-07-24*

I have been trying to login to figma app via my outlook account, upon hitting the login button an outlook login page opens up and after I sign in with my passkey and authenticate, the outlook mail opens up and I’m just there looking at my mail, the login never happens and a valid session does not start. What is going on? Please fix this issue!

### 1/5 — Precisamos urgente do app completo para iPad

*2026-07-15*

Assim como todos os comentários que leio ha mais de tres anos, o Figma esta perdendo uma grande fatia do mercado por nao incluir as opções de edição no aplicativo. Não quero usar o app só para visualizar! Totalmente inútil dessa forma. Atualmente no iPad preciso acessar o figma pelo navegador para conseguir trabalhar, mas preferiria muito fazer isso no aplicativo próprio!

### 1/5 — 注册过程令人迷惑

*2026-07-03*

邮箱注册需要密码，还说我设置的密码和邮箱不匹配，我还没注册，要和什么匹配呢？

### 1/5 — AI Features

*2026-06-24, version 26.22.1*

Figma has positioned themselves as an AI-forward company, which goes against my values creatively, morally, and environmentally.

### 1/5 — Dodgy asf

*2026-06-10, version 26.21.0*

Can’t pay for the subscription in the app, there is nothing saying you can cancel, you can only get the most expensive plan, only in stupid American dollars. Terrible app, would not recommend.

### 1/5 — Doesn’t work for iPhone

*2026-06-08, version 26.20.0*

I downloaded this app to try to do class work on my phone, while I could read the assignment, I could add text, figures, or anything else to actually complete the assignment. This app is currently useless if you actually want to edit documents.

### 1/5 — Broken login iPhone

*2026-06-06, version 26.20.0*

Broken login with email, forcing to login to Gmail within the app, still doesn’t work

### 1/5 — Useless

*2026-06-03, version 26.20.0*

No other apps have issues keeping me logged in. Just this app. And it’s barely usable for anything once logged in.

## Most praised reviews (10 highest-rated)

### 5/5 — 神！

*2026-08-09*

GOD!

### 5/5 — Que ferramenta!

*2026-07-18*

Incrível a velocidade para prototipar, desenvolver a UX/UI, front e realizar grandes entregas

### 5/5 — Figma is Figma

*2026-07-08, version 26.25.0*

Figma is Figma, and everyone who knows Figma already knows it deserves 5 stars.

### 5/5 — Redesigning

*2026-07-04, version 26.24.0*

I’m going to get some information for this document

### 5/5 — Otimo

*2026-05-27*

Otimo

### 5/5 — Works great.

*2026-03-10, version 26.5.0*

I like the program.

### 5/5 — Just finished Udemy course

*2026-03-09, version 26.5.0*

Figma is very promising. The interface jumps around too much. Some functions, like applying multiple variables in ITTT uses. A little practice and Figma is a good tool.

### 5/5 — Muito bom!

*2026-02-20*

Legal!

### 5/5 — Issue Resolved — Great Experience Overall

*2026-02-15*

I previously ran into an issue where the Swap Instance panel wasn’t showing components, which affected my workflow. After troubleshooting, the problem is now resolved — it may have been device-related. I appreciate how reliable the app is overall and how powerful it is for daily design work. Glad to be back to a smooth experience!

### 5/5 — Figma

*2026-02-08, version 26.3.0*

Excelente app para toda la familia es la mejor entre muchas

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*
