# FiGPiN — user reviews

> 84 indexed App Store user reviews of FiGPiN by FiGPiN, rated 2.70/5 from 78 ratings.

- Source: https://appshunter.io/ios/app/figpin/id1375710325/reviews
- App overview in markdown: https://appshunter.io/ios/app/figpin/id1375710325.md
- Rating breakdown: 5★ 27 · 4★ 3 · 3★ 3 · 2★ 10 · 1★ 35

## What do users think of FiGPiN?

Overall sentiment: negative

**Pros**

- 📱 Convenient digital collection tracking
- 🎯 Unique pin unlocking/verification system
- 👥 Strong community engagement features
- 📊 Detailed pin statistics and information
- 🎁 Exclusive rewards and purchase opportunities
- ✨ Visually appealing collection display
- 🚀 Improved performance in recent updates

**Cons**

- 🐛 Frequent crashes and freezes
- ⚠️ Persistent server connection errors
- 🔄 Requires login every session
- 🐌 Slow and laggy performance
- ❌ Non-functional core features
- 😕 Poor user interface design
- 📉 Lack of developer support/updates
- 🔐 Account access and authentication issues
- 💔 Inconsistent feature functionality

**Commonly reported bugs**

- App crashes during pin unlocking
- Favorite/wishlist buttons non-functional
- Server communication failures
- Freezing when loading stats or other sections
- Cannot add pins to cart or checkout
- Pins not appearing in collection after input
- Force logout issues
- White blank screen errors
- Verification process camera access failure
- Duplicate pin creation
- iOS 13+ compatibility issues
- Account creation errors
- Password reset failures
- Shelf display incomplete (missing pins)
- Arena and boost features unclear/non-functional
- Chase card feature not running properly

**Most requested features**

- Stay logged in option/session persistence
- Search functionality for collections
- Ability to sort and filter pins
- Auto-remove pins from wishlist when obtained
- Social lookup/profile search feature
- In-app tutorials and feature explanations
- Batch pin upload capability
- Pin release/selling functionality
- Wishlist sharing with friends and family
- Better camera permission handling for verification
- Improved leaderboard search
- Duplicate detection and removal

## Newest reviews (18 of 84)

### 3/5 — Would be great if it worked

*2026-05-01, version 1.4.4*

Some features work, like unlocking pins. Would be great if the app didn’t crash while looking at stats or actually let you favorite/wish list items. The button doesn’t work on most pins (tried on iPhone and iPad). I feel like more people are getting into Figpin so investment in the app should be a priority.

### 2/5 — This ain’t it

*2026-01-17, version 1.4.4*

I just got into FiGPiNs and this app got me excited, but holy moly it’s so buggy and slow. Why is this a thing? All the money FiGPiN gets from us, this app should be seamless and running smoothly. The last update was months ago. That’s unacceptable, you have to fix this and fix it now! Come on!

### 3/5 — What a shame

*2025-08-22, version 1.4.4*

It’s such a shame. The pins are so nice. But the app has been nothing short of a disappointment from the moment I got access to it a year ago after it was off the Apple Store for months. It crashes semi-regularly, it has the propensity to be buggy, and it can’t handle you dropping pins into the Unlocker in semi-large batches (think 10+). Recently it kept force-logging you off and the Monday Chase cards haven’t run in a long time. It almost takes away from the ownership experience because the app and the scoring system is what got me interested in FiGPiN to begin with. I hope something is done to improve the experience because it’s what makes the brand unique and fun to collect.

### 2/5 — App needs improvement

*2025-05-09, version 1.4.1*

I love FiGPiN! I love the idea of this app… but I hate how slow it is, how often it freezes, and how certain features don’t seem to work.

### 2/5 — FiGPiN App

*2025-04-05, version 1.4.1*

Very slow and hard to login pins, I constantly have to close the app because it says there is an error in the server. But I use it cuss this the only place where I can login the pin :(

### 1/5 — Crashes & Hard to Navigate

*2025-03-05, version 1.4.1*

I love the idea of this app, but the app is trash. It’s not user friendly. It’s not intuitive. It crashes often. There’s no explanation of the various features in the app. There’s no explanations on how to level up your pins. There’s this feature that allows you to “boost” pins. But, unless you upload a new pin everyday or have a pin that randomly gets some kind of bonus, you can’t use your boosts on your collection. Also, the arena feature doesn’t make any sense. And bonuses are random and arbitrary. I love FiGPiNs. They are cute and fun and very collectible! However, their app is trash, IMO.

### 1/5 — Still waiting on the shelf update.

*2025-02-14, version 1.4.1*

It basically feels like the company is getting ready to shut down, the apps no longer get the promised updates and they don’t release things anymore like they used to, Social updates are rare now.

### 1/5 — This app is trash. Does not allow you to add your pins to get the exclusives.

*2024-12-06, version 1.4.1*

Would not recommend. Developers please work on this app as there are tons of collectors spending their hard earned money and can’t enjoy all the perks of this app and work towards getting the exclusives pins you adveritise.

### 2/5 — Constantly freezes

*2024-12-03, version 1.4.1*

It constantly freezes and stop out of nowhere when using it. There aren’t many functions on the app besides keeping track of your collection but still it makes it  harder to actually enjoy it if it constantly freezes.

### 1/5 — Unusable

*2024-11-09, version 1.4.1*

I like figpins but this app is a buggy mess. It needs a complete rehaul.

### 2/5 — Can’t add new purchases

*2024-10-01, version 1.4.1*

I can put the codes in for my new collection pieces but they never show up. I should 20 in my collection. I have 11. It’s pretty much useless these days.

### 1/5 — Won’t let me checkout

*2024-06-05, version 1.4.1*

Was just trying to buy some pins and it gets stuck while trying to load the checkout page every time.

### 1/5 — App Creates Duplicates

*2024-05-25, version 1.4.1*

This app creates duplicate so it is hard to track the pins.

### 2/5 — Connection error

*2023-11-20, version 1.4.1*

I loved the app up until it stopped working, I tried logging in and it wouldn't let me, I even uninstalled and reinstalled the app but no cookie. When I go to the power section it freezes and I have to keep restarting it to try and get it to work.

### 1/5 — Can’t create an account

*2023-11-20, version 1.4.1*

Keeps saying connection error, try another connection. 
Impossible to use the app.

### 2/5 — App is broken

*2023-11-19, version 1.4.1*

Won’t let me log in, gets stuck trying to load and becomes unresponsive, keeps saying there’s a connection error even though I’ve checked my network and deleted and reinstalled the app, same problems. Until a new update or hot fix is pushed through this app is completely useless

### 2/5 — Poorly Laid Out

*2023-09-29, version 1.4.1*

There is nothing intuitive about this app and it is poorly explained. Good idea with bad execution.

### 1/5 — Great pins!  Weak app.

*2023-07-27, version 1.4.1*

Other than serving as a personal database for your pins there isn’t much to do with the app. And while the app does store your pins, good luck trying to have the app show them all at once. The shelves always show a portion of the pins allocated to them most of the time. In most cases it is necessary to delete and reinstall the app to be able to view all the pins stored in any given shelf before losing the ability again. The app also lacks any sort of social functionality as you cannot be looked up by anyone. I am never able to look anyone up, and no one has ever been able to look me up. It’s a good thing the app is not a selling point for the pins.

## Most critical reviews (10 lowest-rated)

### 1/5 — Password email recover error

*2026-07-02, version 1.4.4*

Every time I try to log into my account I can not get in and trying to request for a temp code for my password I get an error message, please fix

### 1/5 — App Unstable

*2026-03-22, version 1.4.4*

The pins are pretty cool, but the app is by far one of the most unstable applications I’ve ever used. When loading other parts of the Figpin app, especially when unlocking / verifying pins, the app freezes and needs to be closed and re-opened, sometimes many times until it finally successfully loads. I’ve noticed a lot of server communication failures when using the app as well.

### 1/5 — Just plain horrible

*2025-12-25, version 1.4.4*

Have so many pins to unlock and can’t because the app want let me because it keeps crashing or saying server error what a waste

### 1/5 — Nghia

*2025-08-13, version 1.4.4*

You can’t even tap to love or add pins to cart. Whoever made this app did not care and didn’t check for issues.

### 1/5 — Can’t Buy Pins

*2025-05-29, version 1.4.1*

I literally see new drops and I’m signed in and I’ve bought pins before and have a profile, but that past several months I haven’t been getting the option to buy ANY pin is the app done?

### 1/5 — App just does not work

*2025-05-26, version 1.4.1*

Having had this app for awhile. Everyday I cannot even add my pins. Keep getting server issues/error, and everything I do to try and fix it does nothing. Horrible app that doesn’t work.

### 1/5 — Doesn’t work

*2025-05-09, version 1.4.1*

Listen to the one star reviews. This app will not work. I’ve restarted it about 5 times and nothing loads properly. Whenever I try to use the serial number thing, it brings up an error message, and it doesn’t let you add friends with other people. It’s just a poorly made app all around and it seems the devs don’t care about fixing these issues.

### 1/5 — FiGPoiNtless

*2025-05-03, version 1.4.1*

Sure would love a way to track  on my phone all the pins I collect! Unfortunately I would rather take a pin to the eye than use this app again.

### 1/5 — Progressively worse

*2025-04-21, version 1.4.1*

I love my figpins but this app is so glitchy and the company is unresponsive. They promote the idea of logging pins in the app, and getting special opportunities to buy pins as a result of unlocking others, but the app crashes, freezes, and otherwise just doesn’t work.

### 1/5 — Pure Garbage, a Waste of Time

*2025-03-11, version 1.4.1*

I LOVE FigPin. I thought the app would be a cool way to catalog my pins, meet other collectors, and maybe have access to special merch.
But the interface is non-intuitive in the extreme. Must have been slapped together by coders who never consulted with fans or collectors, rushed by management to get a product out. Rather than making me more excited about collecting your products, I’m soured on them. 
The app is completely useless. Trying to “unlock” pins, I constantly get the spinning pinwheel of death. No way to check what I’ve unlocked already, or complete a set so I can purchase a chaser.
All I can see is some sort of high scores. Is this a game? I don’t find it entertaining or amusing at all.

## Most praised reviews (10 highest-rated)

### 5/5 — FiGPiN Mega Fan!!

*2024-12-25, version 1.4.1*

Huge Figpin fan and its concept looking to try and collect them all minis XLs And the regulars

### 5/5 — Love figpins

*2023-05-27, version 1.4.0*

Great for keeping a track on your collection.

### 5/5 — Collect Awesome

*2022-08-02, version 1.3.3*

I love it here! I have this awesome pin in my hand, I put the code from the back into the unlocker room and BAM! A wealth of information about the pin. Of course I claim the pin because I definitely want it. Then I find myself buying more…. Joined the discord… boosts + the community have made this my favorite experience.

### 5/5 — Love the Product - App needs work

*2022-06-24, version 1.3.3*

App could be more intuitive and organized. Even explanations of things could be better. Looking forward to battles and more. Keep it up. Have no clue what verification is or does and changing avatar does not work.

### 5/5 — Good job Figpin!

*2022-05-07, version 1.3.3*

This latest update has made this a whole new app! The team did a great job of listening to the constructive criticism from the community and found a way to make everyone happy and help the app run way smoother. Good job Figpin team!

### 5/5 — Amazing app with so much potential

*2022-05-07, version 1.3.3*

I’ve been using the app for over 3 years now and I love how FiGPiN has been making improvements to the app over time. I love how I can keep track of my collection digitally and with the first ultra released, was able to buy it thanks to the pins in my collection, which makes collecting worth it and rewarding. Looking forward to the future ultras that will be released!

### 5/5 — Love the app!

*2022-05-07, version 1.3.3*

Love being able to have my whole collection in the palm of my hand. Also makes figuring out which ones are missing in my collection easier. 
Because of the app an amazing community has been created where I’ve met some of my best friends!

### 5/5 — This app is so cool

*2022-01-22, version 1.3.0*

Figpins are so cool. App developers are so cool.

### 5/5 — Great app and only getting better

*2022-01-22, version 1.3.0*

For its intended purposes, this app does what it needs to. I get to carry my whole collection with me in my pocket.  Using the serial number on the back of the pin to adopt to my collection is fun and seeing one’s pin stats is my favorite part. I would probably give this app a 4 star review, but given that I’ve seen it grow and get better and better all the time, I feel it’s fair to give it the 5 stars because we’ve only scratched the surface as far as what this app can do! Keep up the awesome work.

### 5/5 — Love this app

*2022-01-01, version 1.2.3*

Ive been collecting for quiet a few years now, FiGPiN for the past year. this app allows you to take your collection with you, can also boost your favorite pins to make them more powerful! I've really enjoyed this experience and am excited to see what the future holds!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*
