# FIGS® — user reviews > 248 indexed App Store user reviews of FIGS® by FIGS, INC., rated 4.90/5 from 23,482 ratings. - Source: https://appshunter.io/ios/app/figs/id1503374453/reviews - App overview in markdown: https://appshunter.io/ios/app/figs/id1503374453.md - Rating breakdown: 5★ 22,673 · 4★ 567 · 3★ 83 · 2★ 45 · 1★ 114 ## What do users think of FIGS®? Overall sentiment: positive **Pros** - 💎 High-quality, durable scrubs - 👍 Comfortable and stylish design - 🎨 Wide range of colors and styles - 🤩 Consistently praised by users - 🤗 Excellent customer service - 🏆 Considered the best scrubs on the market **Cons** - 🐛 App has bugs and glitches - 🤔 App lacks key features like size/length options - 💰 Expensive, but worth the price - 🙄 Inventory issues and sold-out items **Commonly reported bugs** - App crashes frequently - Checkout process has issues - Inventory not accurately reflected in the app - Size/length options not available in the app **Most requested features** - Add petite and tall size options to the app - Improve app navigation and make it more user-friendly - Integrate veterans/student discounts into the app - Allow easier returns and exchanges through the app ## Newest reviews (17 of 248) ### 5/5 — Scrubs *2026-08-05, version 9.7.0* The scrubs are amaizing, the most comfortable and nice scrubs i had so far !!! ### 5/5 — Just right! *2026-08-05, version 9.7.0* Amazing fit. True to size! Thank you for making health care workers look good! ### 5/5 — Great scrubs !! *2026-08-04, version 9.7.0* Love my scrubs ! ### 4/5 — Good, but. *2026-07-28, version 9.6.4* Everything is almost perfect, the only thing I can’t conceive is how I always make orders a lot of times, I’ve spent over 5k in figs and I never get a discount for orders ### 5/5 — Very *2026-07-16, version 9.6.4* Excellent ### 5/5 — Proud to Wear FIGS *2026-07-14, version 9.6.4* As a healthcare professional, I love my FIGS! The fit is flattering, the fabric is incredibly soft and breathable, and they’re comfortable enough for long shifts. They move with me all day while still looking polished and professional. The quality is outstanding, and the designs make me feel confident every time I wear them. Whether I’m working with patients or spending hours on my feet, FIGS never disappoints. Highly recommend to anyone in healthcare looking for comfort, style, and durability. ### 5/5 — Almost perfect *2026-07-07, version 9.6.3* Love the scrubs. App is easy to use. 4/5 stars because the “my closet” feature does not list all of your items you have purchased. I’m not sure if it goes by timeline (eg. greater than 6 months) or item count but it only goes back so far. I would prefer to see all of my Figs items I’ve bought in one place. Prevents me from buying a duplicate and helps coordinate new options into my wardrobe. Thanks ### 5/5 — Easiest 5 Stars Given *2026-07-03, version 9.6.3* I absolutely love scrubs. They make doing my job so much easier because of how durable yet breathable they are. After wearing Figs and also trying out different brands, I could truly never wear any other scrub brand besides Figs. Just wish they weren’t so expensive but you do pay for what you get. I have a coworker who is currently wearing her 10 year old scrubs and they still look brand new. It’s worth the money you spend on amazing brands like Figs! Thank you, Figs!! ### 5/5 — Dental assistant *2026-07-01, version 9.6.2* Customer service ### 5/5 — Best uniforms ever *2026-06-27, version 9.6.2* I have been wearing FIGS for almost 4 years and I love them. I still wear the first one that I bought and it looks just as good as the one I purchased last week. Great fabric and amazing colors. I recommend 100 percent! ### 5/5 — I love it *2026-06-24, version 9.6.2* The best scrubs forever ! ### 5/5 — Figs *2026-06-23, version 9.6.2* I love figs. Always great! ### 5/5 — Scrubs *2026-06-23, version 9.6.2* I love my figs, perfect sizing ### 5/5 — Owner/Provider *2026-06-20, version 9.6.2* As a healthcare provider and business owner, FIGS has become my go-to choice for professional apparel. The quality is outstanding, the fit is flattering and comfortable, and the durability holds up through long days with patients. I appreciate the attention to detail, functional pockets, and modern style that helps me look professional while staying comfortable. The fabric is soft, breathable, and easy to care for, making it perfect for busy clinical environments. FIGS has truly elevated medical apparel and continues to deliver products that meet the needs of healthcare professionals. Highly recommend to anyone in the medical field looking for quality, comfort, and professionalism all in one. ### 5/5 — Scrubs are the best *2026-06-19, version 9.6.2* I have been buying the scrubs for years, they don’t fade when you wash them and fit the best ### 5/5 — The Best of the BEST!! *2026-06-16, version 9.6.2* I enjoy the style and comfort. ### 5/5 — review *2026-06-13, version 9.6.1* absolutely love how easy their app is to use! so excited for my very first pair of Scrubs ## Most critical reviews (10 lowest-rated) ### 1/5 — Bugs *2026-08-19, version 9.7.0* I used to love this app. However it constantly freezes ### 1/5 — Dysfunctional *2026-08-19, version 9.7.0* This app is complete trash and needs a complete refresh, i’ve run into several issues that are preventing & discouraging me from even ordering. I’m experiencing issues with the app displaying wrong item(s) count in the cart, not allowing me to delete items that are out of stock it just keeps reappearing in my cart, and I’ve added several items into the cart and it doesn’t queue into the cart?? like this shouldn’t even be an issue.. ### 1/5 — Preference of treatment to the top buyers for FIGS *2026-07-25, version 9.6.4* How they come out with the Spider-Man collection and when you get to the app to buy SOLD OUT!!!!! That’s crazy for people like me who would like to purchase it and couldn’t because they top buyers bought items all OUT😡 ### 1/5 — UPDATE THE APP *2025-12-03, version 9.2.3* The app is horrible. It’s always crashing and makes shopping so much harder. Things I put in my cart aren’t in my cart and I have to wait about 2 minutes for the screens to load. Forget even trying to load past orders because you get the circle of ☠️. I’ve deleted and reinstalled the app so many times and it still has the same or even more issues. Work on the app like yall work on color drops. ### 1/5 — Frustrating app *2025-06-04, version 8.16.1* Figs app makes it impossible to log in. Super disappointed and will not be recommending figs to anyone. ### 1/5 — Fix it! *2025-05-05, version 8.16.1* Can’t remove items from your cart. I wanted to order 2 different color scrub pants. I added one to my cart. Then added a second one. The cart indicator only showed 1 item. So I added the second pair of scrubs again. Went to check out and now it shows 3 pants, 1 of which is a double order. However, THERE IS JO WAY to remove an item from your cart in this app. I tried swiping, clocking on the quantity, clicking on the item, but. Nothing works. ### 1/5 — Worst app ever *2025-04-19, version 8.15.1* Keeps freezing. The screen keeps moving. Buttons don’t work. I have my discount added and it says it’s in but not giving it to me. Don’t understand how this app has any good reviews ### 1/5 — Checkout freezing *2025-04-19, version 8.15.1* The checkout freezes when I put in my discount. I’ve deferred my purchase for days and won’t be purchasing at this point. ### 1/5 — Never works *2025-04-18, version 8.15.1* The app never loads when you click a product. It just sits there like the screen is frozen. Has done it constantly to me for over a year. Now it won’t let me remove things out of my bag or let me login. Hate this app so much ### 1/5 — This app is very glitchy *2025-04-15, version 8.15.1* Certain links do absolutely nothing. If I want to contact them by email because I was supposed to receive my package two days ago, the link does nothing. If I want to see more about the military discount, nothing. Want to remove something from my cart… again, you guessed it. ## Most praised reviews (10 highest-rated) ### 5/5 — Love Figs🩷 *2026-08-25, version 9.7.1* I love the brand, the fabric is the best. I have been using figs since 2020. I have not gone back to any other brands. ### 5/5 — Terapeuta *2026-08-24, version 9.7.1* Love it ### 5/5 — FIGS ADDICT *2026-08-20, version 9.7.0* At this point, Figs should just start sending me scrubs to endorse 😂 I swear I own almost every color already!😍 ### 5/5 — Great scrubs *2026-08-17, version 9.7.0* Great customer service! ### 5/5 — Item quality *2026-08-08, version 9.7.0* Excellent quality will last a lifetime if taken care of properly ### 5/5 — Love figs *2026-08-08, version 9.7.0* Me encanta cuando me mandan las especiales ### 5/5 — Love *2026-08-07, version 9.7.0* I love how they spot on all the colors I want to have in a scrubs, i wear scrubs all week that I forgot how to dress up outside work so might as well be a fashionista at work :-) also just a suggestion maybe put somewhere in the scrubs what color it is so next time i order i know though i know i can look it up in the history. Also want some RT stickers ;-) ### 5/5 — The best scrubs 💙 *2026-08-07, version 9.7.0* From being a CNA -> PCT -> RN I have had my fair share of Figs scrubs and they never fail me. I love my figs & continue to buy new styles all the time! ### 5/5 — Love FIGS but I do not like that the colors change so often mauve is not the same mauve color *2026-08-06, version 9.7.0* Love FIGS but I do not like that the colors change so often mauve is not the same mauve color FRUSTRATING ### 5/5 — RN *2026-08-05, version 9.7.0* I absolutely love FIGS! The quality, comfort and fit ara amazing. As RN, I wear my scrubs for long shifts, and FIGS has been my favorite brand. They’re stylish, durable and always worth it. Highly recommend!!!♥️ --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*