# FIIL+: Global Edition — user reviews > 403 indexed App Store user reviews of FIIL+ by Fengfan (Beijing) Technology Co., Ltd., rated 2.40/5 from 77 ratings. - Source: https://appshunter.io/ios/app/fiil-plus-global-edition/id1235973012/reviews - App overview in markdown: https://appshunter.io/ios/app/fiil-plus-global-edition/id1235973012.md - Rating breakdown: 5★ 18 · 4★ 6 · 3★ 8 · 2★ 5 · 1★ 40 ## What do users think of FIIL+? Overall sentiment: neutral **Pros** - 👍 Great sound quality - 🚀 Efficient app performance - 💡 Customizable audio settings - 🔋 Good battery life **Cons** - 🐛 Connectivity issues - 🔒 Lack of app support for newer models - 👎 Unreliable app functionality - 🤯 Confusing user interface **Commonly reported bugs** - App crashes on launch - Bluetooth connection frequently drops - Battery percentage not updating correctly - EQ settings not saving properly **Most requested features** - Add support for FIIL T1 Pro, T1 Lite, T2 Pro, and CC2 models - Improve language support and allow changing voice prompts to English - Implement more advanced EQ and sound customization options - Add device tracking and lost earbud finding functionality ## Newest reviews (19 of 403) ### 4/5 — iOS 26.0.1에서 기기연결 안돼요 *2025-10-20, version 2.3.24* FIIL CC Pro2 사용자입니다. 그동안 엡을 통해 배터리 체크, 이어폰 설정을 변경했는데 최신 iOS에서 기기 연결을 못하네요. 앱을 지우고 새로 설치해도 마찬가지네요 기기: iPhone 17 Pro iOS: 26.0.1 ### 2/5 — 产品连不上 *2025-05-07, version 2.3.23* 买的飞行家结果没这个产品 也不更新 要放弃海外市场你还卖干啥 乐色公司乐色app ### 1/5 — fiil cc pro 2 *2025-04-28, version 2.3.23* Не подключаются к приложению, выдает ошибку “The current connected earbuds and APP do not match, the communication will be disconnected.” ### 1/5 — ダメ *2025-04-18, version 2.3.23* 発売されたばかりのFiil atomを購入したのでインストール。 まず初めにWechat、Facebook、Twitter、guestかのどれかでログインを勧められた。 私はTwitterでのログインを選択したが何故かTwitterアプリに飛ばされるだけで、Twitterアカウントでのログインは不可能だった。 仕方なくguestでログイン。 ログインしてすぐの「Select headphones」の画面にて、「Fiil Atom」の選択肢がないことに気付いた。 あるのは「Fiil GS、Fiil CC Pro2、Fiil T1 XS」の3項目と、その下にある「visit online store」のみ。その「visit online store」に至ってはタッチしても真っ白な謎の画面に飛ばされるだけでほかは何も無い。 音量設定やイコライザ機能があるとショップで歌っておきながらその土台すら存在しないなんて．．． もしこれで「アプリに表示されていない製品を登録する方法」が他にあるのであれば、公式の説明不足としか言い様がない。あまりに杜撰だ。 新商品を出すならそれに伴ってアプリをアップデートしましょう。顧客が何を求めているかを少しは考えましょう。商品を出せばそれで良いという安直な考えは捨てましょう。アフターサービスにも力を入れましょう。 それが基本じゃないですか？ ### 1/5 — FIIL CC Nano can't be connected to the app *2025-03-30, version 2.3.23* It said "The current connected earbuds and app do not match, the communication will be disconnected" even though I use the same earbud and everything. It shows my earbuds but disconnect anyway. Please fix! ### 4/5 — The icon of tws not show in browse other tws headphones *2025-03-20, version 2.3.23* Pls fix it ### 1/5 — ทำไมบองจีนเชื่อมต่อไม่ได้ *2025-03-12, version 2.3.23* Fiil nano cc ### 1/5 — fiil GS *2025-01-16, version 2.3.23* i can't use my fiil gs earbuds on the app because of the following message : the current connected earbuds and app does not match ### 1/5 — Actualización *2024-11-19, version 2.3.23* Nunca pusieron una actualización para el T2pro ### 2/5 — T2 Pro *2024-11-15, version 2.3.23* Add fiil T2 Pro ### 1/5 — Cant Find T1-pro Device *2024-11-07, version 2.3.23* I cant find T1-pro device when using this app ..please add te device ### 1/5 — App v2.3.23 does not match Fiil CC pro 2 *2024-10-28, version 2.3.23* App v2.3.23 does not match Fiil CC pro 2 ### 1/5 — Add *2024-10-27, version 2.3.23* Add Fiil T2 Pro ### 1/5 — Useless *2024-10-25, version 2.3.23* Doesn’t support Fiil belt. After bought GS, kept saying doesn’t match. Don’t see the point to use this app at all. ### 1/5 — Cannot support CG pro *2024-09-25, version 2.3.22* Rubbishing ### 1/5 — Problem *2024-08-21, version 2.3.21* The current connected earbuds and APP do not match, the communication will be disconnected. what to do? ### 1/5 — FIIL GS *2024-08-18, version 2.3.20* Не подключаются наушники Ошибка The current connected earbuds and APP do not match, the communication will be disconnected. ### 1/5 — Couldn’t connect to my FIIL GS *2024-08-12, version 2.3.20* Even though the new update claim to support the FIIL GS I still couldn’t connect it to the app. What a disappointment and waste of money on this Chinese earphones ### 1/5 — 앱이 연결이 안되요 *2024-08-12, version 2.3.20* 이어폰과 앱이 연결이 안됩니다. ## Most critical reviews (10 lowest-rated) ### 1/5 — Not Working *2026-06-10, version 4.1.19* It just simply cannot connect to my earphones ### 1/5 — 連續買了兩組Fiil GS藍牙耳機 *2026-01-07, version 4.1.18* 因為連續買了兩組都同樣的問題，棄用了，兩組都是耳機左耳有破音，一組用半年破音，一個用一個多月破音，如果沒這無解的問題的話，耳機真的挺棒的，戴起來很喜歡習慣 ### 1/5 — Cant connect bluetooth *2025-11-13, version 4.1.18* Not even recognized by my iphone in bluetooth list😠 ### 1/5 — Какого черта не подключаются китайские версии наушников *2025-10-23, version 2.3.24* Когда уже вернут поддержку китайских версий наушников? ### 1/5 — trash *2025-10-13, version 2.3.24* trash ### 1/5 — Mr zayat *2025-09-02, version 2.3.24* The current connected earbuds and APP do not • L match, the communication will be disconnected.😡😡😡😡 ### 1/5 — Please update the app *2025-08-29, version 2.3.24* Even my iPhone connected the headset also not shown working in app. Don’t know why ### 1/5 — Content *2025-08-27, version 2.3.24* Not content IPhone ### 1/5 — Can’t login *2025-08-14, version 2.3.24* Please fix ### 1/5 — 無法連線到CC pro2 *2025-06-12, version 2.3.23* 嘗試了不下百次，始終無法和app連線 ## Most praised reviews (10 highest-rated) ### 5/5 — Resolved / Still having Bluetooth connection issue with this update 07.30.24 *2024-08-26, version 2.3.22* Updated Review: both the update today on August 25, 2024, as well as the update about a week ago, seemed to have resolved the Bluetooth connection errors I was commenting about before on new iOS systems… Thank you for the successive updates. Everything seems to be working perfectly now… >>>>>>Previous Review: On an iPhone 12 Pro Max with Canviis Pro headphones (the headphones connect fine, issue odd in the app). Even tho the headphones are connected by Bluetooth, verified in the settings for iOS, (& this includes deleting & re-installing the app from tonight’s update on my phone), the app will see they are present, present a dialog to take you to the connect page, where you tap connect, it goes there, you tap connect & it fails in the Fiil app. No matter what, it will tell me to go into the iOS settings & connect the headphones, when they are definitely connected, eg playing music even as a triple confirmation. This has been this way for at least a year, possibly more, that I’ve noticed. I was glad to see tonight’s update, but wanted to report it didn’t resolve my issue in the Fiil app with Bluetooth seeing as connected! RM ### 5/5 — FIIL key pro 제품 연결이 안됩니다 *2024-05-18, version 2.3.19* 제품 검색은 되는데 연결이 안되네요 해결 부탁드려요 ### 5/5 — CC pro 2 *2024-04-23, version 2.3.19* Спасибо за поддержку cc pro 2 ) ### 5/5 — cc pro2 연결이 안되고있어요 *2023-11-28, version 2.3.18* 검색은 되는데 선택 눌러도 연결이 안됨. 빨리 수정 됐음 하네요 ### 5/5 — fill cc2 plz!!! *2023-06-20, version 2.3.17* 🙏 ### 5/5 — Work flawless *2023-05-31, version 2.3.17* With this app, the potential of my Fill T1 Lite pushed to the max ### 5/5 — fiil cc2 지원 바랍니다. *2023-05-16, version 2.3.17* fiil cc2 지원 바랍니다. ### 5/5 — fill cc2 앱에 추가 브탁드립니다. *2023-05-11, version 2.3.17* 글로벌 앱에도 fiil cc2 추가 부탁드립니다. ### 5/5 — Fiil CC Pro2 *2023-01-16, version 2.3.17* Pls add cc pro 2 in app 🙏 ### 5/5 — Cant find ur fiil headphone? *2022-10-14, version 2.3.15* the first step is change ur APP STORE region to china mainland version. after that, download the fiil chinese version. before you open your fiil chinese version, make sure your fiil headphone is connected to ur phone first. then open the app and select the type of your fill headphone. enjoy ur app. the minus in this method, the app is using chinese language so its kinda confusing in the beginning. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-05.*