# FiiZ Drinks App — user reviews > 75 indexed App Store user reviews of FiiZ Drinks App by siip drinks llc., rated 3.70/5 from 157 ratings. - Source: https://appshunter.io/ios/app/fiiz-drinks-app/id1485553043/reviews - App overview in markdown: https://appshunter.io/ios/app/fiiz-drinks-app/id1485553043.md - Rating breakdown: 5★ 92 · 4★ 10 · 3★ 7 · 2★ 14 · 1★ 34 ## What do users think of FiiZ Drinks App? Overall sentiment: mixed **Pros** - 👍 Friendly and efficient staff - 🍹 High-quality drinks and extensive menu options - 🚀 Easy ordering process when app works - 💳 Convenient loyalty rewards and points system - 🎯 Customizable drink options - ⏱️ Fast pickup times - 📱 User-friendly interface (when functional) **Cons** - 🐛 Frequent app crashes and freezes - 🐛 App fails to load or gets stuck on startup - 🐛 Login and account creation issues - 🐛 Birthday input screen glitch traps users - 🐛 Location selection errors sending orders to wrong stores - 🐛 Slow and unresponsive performance - 🐛 Rewards not tracking properly despite logged-in orders - 🐛 Missing 'bring my order' button despite marketing it - 🐛 Payment processing failures - 🐛 Wallet/gift card functionality broken - ⚠️ Incomplete menu listings in app - ⚠️ Inconsistent app functionality across updates - ⚠️ Longer wait times via app vs. drive-through **Commonly reported bugs** - App crashes repeatedly during order creation - Startup page hangs indefinitely - Birthday overlay has no exit option - Account creation stuck on code verification - Menu fails to load after location selection - Orders sent to incorrect store locations - Rewards not credited despite logged-in purchases - Credit card information won't save - Location services requirement error persists despite being enabled - App becomes unresponsive when navigating away - 'Bring my order' button missing from interface - Wallet balance shows but won't process at store - App timeout during setup process - No available locations to order from after updates - App won't load content properly on modern devices **Most requested features** - Favorite/heart button for custom drinks - Apple Pay and digital wallet integration - Ability to save favorite drink orders to profile - Hidden menu items in app - Ice amount customization option - Nutritional information for all menu items - View menu without placing an order - Clearer pickup instructions (curbside vs. drive-through) - Ability to cancel orders - Better 'I'm here' notification logic ## Newest reviews (14 of 75) ### 4/5 — Super great…a few changes *2025-08-20, version 4.0.4* I love this place and app. I love seeing all of the different options for ordering. almost no complaints, except i would LOVE an option to “heart” or favorite certain drinks. It would be so nice for my drinks that are custom or that you have to scroll so far down to get to it. It would be nice to just scroll over to a favorites section. ### 5/5 — NEW FAVORITE STORE *2025-02-02, version 3.6.2* This place has my heart. Don’t come for me lol but this place is better than Sonic in my opinion. The unlimited amount of combinations you can make and the crisp taste of your choice of drink is everything! The staff is so amazing and so kind! The prices are not bad and the snacks are so delicious! 10 out of 10 for me! ### 5/5 — Slicker then….. *2025-01-15, version 3.6.2* Reorders are waaaay toooo easy. Our soda fixes are swift. They have got us. When things are working great. When they aren’t what a pain. ### 3/5 — App not working well *2025-01-14, version 3.6.2* Fiiz is fine for drinks. Nice drink chain. However the app needs a lot of work. Just trying to create one order, I’ve now dealt with the app crashing 5 times in about a minute. It’s not like I have an old phone either (I have the iPhone 13 Pro Max). ### 5/5 — Great place *2024-12-12, version 3.6.2* Everyone is super nice and the owner is very wonderful! Please help support local business owners ### 5/5 — Great App! *2024-12-03, version 3.6.2* I absolutely love this app. I’ve never had any issues with it and I love how easy it is to use. I can use my points and have a card saved as well as choose to give a tip. I can make whatever kind of order I want and have it remember. Great app for an amazing store! 😍 ### 5/5 — So pleased *2024-11-10, version 3.3.2* So very grateful to have this app. Works great order on app ride through drive through pickup love love it’s works properly ### 5/5 — Awesome every time! *2024-09-23, version 3.3.2* Our Fiiz location near our home has always been a great experience. Great staff, great food and drinks made to perfection. The snacks are always a treat. My kids and I love coming here every week!!! Keep up the great work Jordan Ranch Fiiz team!!! ### 5/5 — Great place *2024-09-14, version 3.3.2* The Saratoga springs Utah store is the best. Drinks always right. Very friendly staff welcomes you by name. Many options here in town and hands down the best is fizz ### 5/5 — Easy-to-use app and great service *2024-09-06, version 3.3.2* Love that I can order my drink on my walk, choosing from the full menu and easy-to-order custom drinks, and walk right in past the long drive thru line and see everyone’s smiling faces and grab my drink quick! The only way it could be better is if it integrated with Apple Pay / wallet. 😁 ### 5/5 — Love FiiZ *2024-07-22, version 3.3.2* Great place to get yummy drinks and snacks! Staff is always quick and friendly. We go there at least once a week. Highly recommend! ### 5/5 — Amazing pay your employees more *2024-06-29, version 3.3.2* Every time I go to FiiZ the staff is very polite and kind! I always get my orders fast and they taste amazing! ### 5/5 — Slicker then….. *2024-06-05* Reorders are waaaay toooo easy. Our soda fixes are swift. They have got us. When things are working great. When they aren’t what a pain. ### 5/5 — Online order *2024-06-01, version 3.1.2* Quick and easy process. 😊 ## Most critical reviews (10 lowest-rated) ### 1/5 — Not so good *2026-02-01, version 4.2.5* Trash app won’t let me create a account, just wants to send codes ### 1/5 — Just A Review of the App *2025-06-15, version 3.8.1* The app has not been working for me. I install it and open it. It stays on the start up page for some time until I uninstall to reinstall for the same issue to occur. That’s really all but I loved the app when it worked for me months ago. Preorder my drink or scan for points. ### 1/5 — App doesn’t work *2025-03-31, version 3.8.1* I absolutely love Fiiz and the website works great for me but my app does not work what so ever. ### 1/5 — No good *2025-01-28, version 3.6.2* This app is stupid!! ### 1/5 — Update broke it *2025-01-23, version 3.6.2* Latest update has completely broken the app. Can't log in using my phone number. Frustrating! ### 1/5 — Couldn’t order *2025-01-10, version 3.6.2* Tried to create an order and it couldn’t sign me in. Tried a variety of things but, ultimately, I was never able to complete my order which leaves the app useless to me. It also froze. ### 1/5 — I’ve never once been able to use this app. *2023-12-10, version 2.5.1* Most of the time it just gives me their logo and never loads but SOMETIMES I can get to the part where I look at a menu, only for the menu to never load. This isn’t for a lack of trying I love FiiZ and would order online if I could but I’ve just literally never gotten it to work. ### 1/5 — bruh *2023-03-27, version 2.3.6* cant even get past making an account without it getting stuck on submit birthday screen ### 1/5 — Stuck on the birthday screen. Lost my order. *2023-03-08, version 2.3.6* Stuck on the birthday screen. Lost my order. ### 1/5 — Fiix your app. *2023-02-01, version 2.3.6* It worked before and now it’s broken. You can’t even choose a birthdate. ## Most praised reviews (10 highest-rated) ### 5/5 — Great service! *2026-07-05, version 4.3.4* Shoutout to Justin at FiiZ in Brookfield, CT! He is the best—so friendly and always provides outstanding customer service. He truly goes above and beyond to make every visit a great experience! ### 5/5 — Perfect! *2026-03-09, version 4.3.4* I absolutely love FiiZ! Every time I go there the staff are friendly and very efficient. When I’ve ordered things through the app I’ve always received top quality. ### 5/5 — Love Fiiz *2025-11-07, version 4.1.4* The menu gives you so many options! Drinks are always delicious and staff is friendly and efficient. It’s my favorite soda place. ### 5/5 — Fiiz drinks need to fix their app. *2025-05-09, version 3.8.1* I love getting my Fiiz drinks & food but when I try to see what they have the app doesn’t always work & I have told them that & they always say we know like the customer is stupid. ### 5/5 — Always perfect *2025-05-06, version 3.8.1* Consistency is key at this location. You always get exactly what you order. Perfection!! ### 5/5 — LOVE *2025-03-17, version 3.7.0* Sooo good their cheese is to die for😍😍😍 My new fav drink spot, the only reason I come to Bryant! ### 5/5 — Leprechaun *2025-03-17, version 3.7.0* Enjoyed this holiday centered drink, great taste and a nice little change to my usual ### 5/5 — West Jordan FiiZ *2025-03-01, version 3.7.0* The West Jordan fiiz on 9000th south and redwood road is by far my favorite location! The staff is amazing and always goes above and beyond! ### 5/5 — Always great *2025-02-25, version 3.6.2* FiiZ has 2 things amazing drinks and wonderful employees. I love getting my DP fix at FiiZ. ### 5/5 — Pretzel Bites *2025-02-19, version 3.6.2* I love pretzel bites but I think that the sauce should be complimentary for the first one and then charge for additional. It’s a little pricey --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-16.*