# Filemail – File Transfer App — user reviews > 261 indexed App Store user reviews of Filemail by Filemail.com, rated 4.60/5 from 10,154 ratings. - Source: https://appshunter.io/ios/app/filemail-file-transfer-app/id665033466/reviews - App overview in markdown: https://appshunter.io/ios/app/filemail-file-transfer-app/id665033466.md - Rating breakdown: 5★ 8,655 · 4★ 489 · 3★ 244 · 2★ 142 · 1★ 624 ## What do users think of Filemail? Overall sentiment: negative **Pros** - 🚀 Fast and efficient file transfers - 👍 Easy to use and intuitive - 💡 Useful for sending large files - 🚀 Quick downloads **Cons** - 🐛 Crashes and freezes - ⏱️ Slow upload and download speeds - 🔒 Unreliable file transfers - 🤔 Confusing user experience - 🙅‍♀️ Limited functionality on mobile devices **Commonly reported bugs** - Files disappearing or not downloading completely - Login and registration issues - Frequent crashes and freezes - Compatibility problems with older devices **Most requested features** - Option to select download location - Improved folder management and structure preservation - Faster upload and download speeds - More reliable file transfers - Better mobile device support ## Newest reviews (13 of 261) ### 3/5 — Time *2025-12-22, version 4.4.3* Takes alot of time to download ### 1/5 — Golpe *2025-08-12, version 4.4.3* Estou entrando em contato com o suporte (sem sucesso) Estou sendo cobrada indevidamente!!! Solicito retorno o quanto antes!!! ### 2/5 — 2/5 *2025-06-26, version 4.4.3* Unstable on iOS, complicated to login through Safari. Fix these and 5*. It WOULD be appreciated! ### 1/5 — Awful. *2025-06-17, version 4.4.3* Doesn’t work. Couldn’t log in or create an account. ### 2/5 — Lentissimo *2025-06-14, version 4.4.3* Per inviare un file di 2gb ci sta un eternità… orribile ### 3/5 — Won’t let you delete your account *2025-05-19, version 4.4.3* It’s a decent way to send larger files but it literally doesn’t let me delete my account. I see the option but no matter what I do, I can’t tap it. I can open the subscribe button just above it just fine though 🙄 ### 1/5 — Not user friendly *2025-05-07, version 4.4.3* Used this to get files from out of the country…they charged me! Rip off. Then it won’t allow you to delete the app. ### 3/5 — Link *2025-05-02, version 4.4.3* It made me wait an hour and when it got to 100 percent it dosnt let mw do anything with but canceled ### 1/5 — Unable to login *2025-03-18, version 4.4.3* App logs you out, login in process is passed on to a browser, and then it fails to pass the login token back to the app. ### 1/5 — Download speed for pictures is pathetically slow *2025-02-05, version 4.4.3* Speed download for pictures is painfully slow ### 2/5 — App it’s not working *2025-02-03, version 4.4.3* This app was amazing for me in the past but it has been weeks that is not working, I uninstalled and installed again, but nothing, it won’t even open A huge waste because I really liked it ### 1/5 — Wasting of time *2024-12-13* Wasting of time ### 1/5 — Takes a long time to send files *2024-11-25, version 4.4.3* I wish it was quicker ## Most critical reviews (10 lowest-rated) ### 1/5 — Dunns river pics *2026-08-09, version 5.0.4* I can manage to download 1 photo and I paid $60 ### 1/5 — I've been robbed *2026-07-15, version 5.0.4* I signed up for a $6 plan, but they charged my card $60... it's a rip-off, and then they won't give you a refund. 👎👎👎👎 ### 1/5 — Worst app *2026-03-18* Sign up is not working ### 1/5 — App pessima *2026-02-12, version 4.4.3* Troppo lento e si blocca ### 1/5 — Zopilotas *2026-01-15, version 4.4.3* Lindavista28. ### 1/5 — Doesn't Open with IOS 26 *2026-01-10, version 4.4.3* I use this for receiving my film scans but it no longer opens I just get a white screen. Please look into this because this is what my film lab uses for delivery. ### 1/5 — Cannot log in *2025-11-13, version 4.4.3* ^ ### 1/5 — Ne marche pas *2025-11-05, version 4.4.3* Cette app ne fonctionne pas sur iOS. La sélection de photos ou vidéos ne marche pas ### 1/5 — App stuck at login on my iPhone. *2025-09-27, version 4.4.3* I’ve been using the service on my pc. Will upgrade to paid when the iPhone app works. ### 1/5 — Major Flaw In The App *2025-09-10, version 4.4.3* Although you have this option on your website you don’t have it set up on either the iPhone app or the Microsoft desktop app. I’m referring to the share link that is for my specific Filemail account where clients can upload their files. This link is a basic must have however it is nowhere to found on the iPhone app nor is it available on the Microsoft desktop app. This is an enormous failure on the part of the devs. Being able to efficiently copy & send the link so clients can upload their files to me is the most basic part of a product like yours. Please rectify this egregious error ASAP. ## Most praised reviews (10 highest-rated) ### 5/5 — The Best *2026-02-18, version 4.4.3* The Best ### 5/5 — Gut *2025-11-01, version 4.4.3* Gut ### 5/5 — Genial *2025-10-17, version 4.4.3* Gran plataforma y muy útil ### 5/5 — Super app *2025-08-27, version 4.4.3* Excellent intuitive and simple use but makes large file transfer possible ### 5/5 — Outstanding Presentation *2025-06-09, version 4.4.3* Beautiful virtual tour Outstanding,well done professional presentation ### 5/5 — Facile et efficace *2025-05-15, version 4.4.3* Excellente application ### 5/5 — Ottimale *2024-11-18, version 4.4.3* Servizio Risolutivo, 100% affidabile, smart, competitivo, OTTIMO !!! ### 5/5 — Versturen video’s *2024-11-08, version 4.4.3* Heel correct verlopen,echt super ,via collega vernomen 👍 ### 5/5 — Filemail *2024-11-07, version 4.4.3* Muy práctico y seguro de utilizar ### 5/5 — Finally found a solution *2024-10-10, version 4.4.3* Been looking for an easy way to transfer pictures and videos from my iPhone to my PC. Nothing was working until I tried Filemail. This one worked like a charm! (Although I had to transfer in batches of 300 or so). --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*