# FileMaster-Privacy Protection — user reviews > 1,636 indexed App Store user reviews of FileMaster by Shenzhen Youmi Information Technology Co. Ltd, rated 4.40/5 from 4,897 ratings. - Source: https://appshunter.io/ios/app/filemaster-privacy-protection/id582219355/reviews - App overview in markdown: https://appshunter.io/ios/app/filemaster-privacy-protection/id582219355.md - Rating breakdown: 5★ 3,515 · 4★ 681 · 3★ 304 · 2★ 124 · 1★ 273 ## What do users think of FileMaster? Overall sentiment: positive **Pros** - 👍 User-friendly interface - 🚀 Efficient file management - 🔒 Secure file storage - 💡 Versatile file support - 🎨 Intuitive organization **Cons** - 🐛 Compatibility issues with newer devices - 💸 Aggressive advertising - 🔍 Difficult navigation - 🔌 Unreliable download/transfer functionality **Commonly reported bugs** - Locked out of account due to password issues - Inability to download certain file types - Inconsistent browser performance **Most requested features** - Improved cloud storage integration - Enhanced music player functionality - Drag-and-drop file management - Dark mode option ## Newest reviews (19 of 1,636) ### 4/5 — Music files *2026-08-30, version 6.54* I have this on my iPad 4, iPhone 8 and iPhone 17 and it’s far better than the file manager on those. Allows music and other items transfer between other devices . ### 4/5 — Easy *2026-08-12, version 6.54* Simple to use ### 5/5 — Опечатка в приложении *2026-03-14* Во время сохранения файла в галерею, вместо «Сохранение», пишется «СохНанение») А в остальном все отлично ### 5/5 — Parabéns *2026-03-13, version 6.54* E um ótimo programa ajuda muito el mejor y mas facil ### 5/5 — Fantastic app *2026-02-27, version 6.54* I can use this app its great for what I use my iPad for every day and night 😀 ### 5/5 — Good *2026-02-25, version 6.54* Good ### 5/5 — Useful and great *2026-02-23, version 6.54* Ok ### 2/5 — Warty *2026-02-20, version 6.54* Qqssdg ### 5/5 — Exelente app *2026-02-10, version 6.54* Muy durante años y hasta ahora ### 4/5 — Very useful with one functional drawback for my use *2026-01-28, version 6.54* This app is very good, but not perfect. To put an item in a folder you must copy it and paste it in that folder. You must then go back to the original folder and delete the item unless you want the item in two different places. If anyone knows of another way to transfer files to a particular folder please let me know. ### 5/5 — Rated at 1 Star till app builder fixes issues *2026-01-17, version 6.54* App builder needs to address this asap. with iPhone 14 pro max and top and bottom icons sensitivity to respond. The Search window should clear itself out after app is closed down. Do u have a help line??? The playlist does play all the songs just repeats a small number of songs in folder. Same 20-30 songs out of 200 + in folder. ### 4/5 — Нет отключения блокировки *2026-01-09* Приложение реально полезное с учётом общей заморочности айфона, но к сожалению нет опции отключения блокировки экрана и когда сливаешь видео, приходится ждать и тупо переодически тыкать в экран иначе экран заблокируется и передача файла прекратится и начинай все сначала 😡 ### 5/5 — Wonderful *2025-12-26, version 6.54* Every day assistant,love that ### 5/5 — Tokmak *2025-12-11, version 6.54* Çok güzel ve çok başarılı bir uygulama herkese tavsiye ederim. ### 2/5 — Top bar menus NOT working *2025-12-10, version 6.54* Notification but cannot view or access notifications, and the entire top bar menus/features DO NOT WORK/RESPOND 17 pro max, iOS 26.1(23B85) Does not provide contact or support ### 3/5 — Use it all the time *2025-12-08, version 6.54* Great app and been using it for years but in the last year or so, you can’t play videos in full screen mode or pip mode. Just goes completely black. Sometimes you get audio but not video. I’m using the latest IOS on Ioana and iPhone. Can’t get hold of you for app support. ### 5/5 — Muy buena *2025-12-03, version 6.54* Ahora no pueden reproducirse los vídeos que guardas, revisar por favor ### 5/5 — Es muy buena *2025-12-02, version 6.54* Una excelente opción a ITUNES ### 5/5 — شعر *2025-12-02, version 6.54* دوستت دارم دانم که تویی دشمن جانم ## Most critical reviews (10 lowest-rated) ### 1/5 — report *2025-12-27, version 6.54* ใช้งานยาก ไม่น่าใช้ ### 1/5 — Mala *2025-11-29, version 6.54* No hay modo de descargar nada sale mucha publicidad y eso la atora y al fin libras la publicidad y simplemente no descarga nada lastima porque funcionaba bien ### 1/5 — Wonky ui for new iOS *2025-11-16, version 6.54* Wonky ui for new iOS ### 1/5 — Problem with iphone 16 *2025-11-09, version 6.54* I’ve been using FileMaster for a while and it’s been a great app, but on my iPhone 16 the top buttons are completely unusable. The screen doesn’t scale properly, and since there’s no rotate option, the app becomes inaccessible. Please update FileMaster to support the latest iPhone models and iOS versions. Many users are experiencing the same issue, and we would really appreciate a fix. Thank you for your attention and support. Best regards, ### 1/5 — Не работает *2025-09-27* Я не могу открыть фото после того как перенесла на ноут , в чем причина ? Как сделать так чтобы фото открывались после переноса ? ### 1/5 — Pésima *2025-07-24, version 6.54* Pésima aplicación, no ofrece ninguna utilidad ### 1/5 — Problem with iphone 16 *2025-07-09, version 6.54* The Back button does not work with iphone 16, you can not click in back button because it is located in the top left corner and when you click on it it doesnot work ### 1/5 — nice *2025-07-01, version 6.54* nice ### 1/5 — Too complicated. Unusable *2025-04-24, version 6.54* Horrible app. Not user friendly. Takes forever to get to the files. Plus you waste half your life waiting for files to load. Ads are horrendous. ### 1/5 — All files missing! *2025-04-04, version 6.54* I check FileMaster Pro recently and found that all the files I'd saved are now missing and I didn't delete them! ## Most praised reviews (10 highest-rated) ### 5/5 — Very impressed *2026-08-16, version 6.54* Works for my needs ### 5/5 — ممتاز *2026-07-07, version 6.54* ممتاز ### 5/5 — Top 10 personal app *2026-07-02, version 6.54* Very much recommend this app , just always seems to work well 👍 thank you developers 👍🏼🍻 ### 5/5 — Top notch *2026-06-16, version 6.54* It may not be the best but I would say it’s in the top one 😁 ### 5/5 — Top 10 personal app *2026-05-31, version 6.54* Very much recommend this app , just always seems to work well 👍 ### 5/5 — Touch ID *2026-04-27, version 6.54* We need touch id to work ### 5/5 — Чук *2026-04-07* Ча супер ! Целую ноги тому кто его придумал , плавное , быстрое , пушка гонка ### 5/5 — Útil *2026-04-04, version 6.54* Muy práctico ### 5/5 — Wonderful app *2026-04-03, version 6.54* Its amazing and a wonderful app so useful for file keeping... ### 5/5 — Excelente *2026-03-16, version 6.54* Excelente programa --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*