# Filen - Cloud Storage — Cloud storage, redefined.

> Secure, encrypted cloud storage for photos, videos, and documents with offline access. (iPhone/iPad app by Filen Cloud Dienste UG (haftungsbeschraenkt).)

- Source: https://appshunter.io/ios/app/filen-cloud-storage/id1549224518 (this page in markdown: same URL + `.md`)
- Developer: [Filen Cloud Dienste UG (haftungsbeschraenkt)](https://appshunter.io/developer/1549224520)
- Category: Productivity, Utilities
- Price: Free
- Rating: 3.80/5 from 122 App Store ratings · 87 written reviews indexed
- Age rating: 17+
- Requires: iOS 26.0 · 95 MB
- Languages: American English, Bangla, Czech, Danish, Dutch, Finnish, French (France), German (Germany), Hindi, Hungarian and 16 more
- Released: 2021-01-21
- Data updated: 2026-07-27
- Monetization: freemium
- User reviews in markdown: https://appshunter.io/ios/app/filen-cloud-storage/id1549224518/reviews.md

## What is Filen?

Filen is everything you need for storing your photos, videos and documents secure and encrypted in the cloud.

Get 10 GB storage for free when you create an account.

Features:

- Get 10 GB when you create an account
- Get unlimited storage with our pro offerings
- Easily share files with family, friends and colleagues, even if they are not Filen users
- Military grade client sided AES 256 bit encryption, your files truly belong to you - only you
- Make files available offline for easy access wherever, whenever
- Stream and preview your photos, documents, images and audio files straight from the cloud
- Access your files on every device
- Encrypted notes
- Encrypted chats
- Clean, easy to use interface for easy file management
- Dark mode available for those who work at night or just love the darker look!
- Automatic camera upload
- Share target
- Files app integration

Terms of service: https://filen.io/terms
Privacy policy: https://filen.io/privacy

## Key features

- 10 GB free storage
- Unlimited pro storage
- Secure client-side encryption
- Offline file access
- Cross-device file access
- Encrypted notes and chats
- Automatic camera upload

## What do users think of Filen?

Overall sentiment: mixed

**Pros**

- 🔒 End-to-end encryption and privacy-focused design
- 💰 Affordable pricing with generous storage tiers
- 🌍 Open-source and transparent service
- 🚀 Fast upload/download speeds
- 👍 Clean and intuitive UI design
- 🛠️ Responsive customer support team
- 📱 Cross-platform compatibility (iOS, desktop, web, Linux)
- 🔐 Zero-knowledge architecture
- ⚡ Reliable sync functionality
- 🎵 Unique features like Notes and Music integration

**Cons**

- 🐛 Frequent app crashes during uploads
- 📸 Photo/video upload failures and inconsistencies
- 🔄 Auto-upload feature unreliable and incomplete
- ⚠️ Data loss issues in Notes feature
- 🔐 Thumbnail cache exposed in Files app (security concern)
- 🎬 Video playback and preview issues
- 📱 iOS app feels clunky compared to desktop
- 🔑 VoiceOver accessibility broken
- 🚫 Cannot upload from iOS share extension
- ⏱️ Slow load times and delayed biometric login
- 🔄 Sync issues with camera roll
- 📝 Text editor broken with certificate errors
- 🎨 UI navigation issues and hidden features

**Commonly reported bugs**

- App crashes when uploading photos/videos
- Music pauses when app is minimized
- Photo upload stuck at specific file counts (e.g., 42 photos)
- Notes lose data during sync
- Note type conversion deletes text content
- Video thumbnails not displaying correctly
- Cannot open audio files in app
- App stuck on opening screen
- Login credentials not working on iOS despite working elsewhere
- Upload progress not visible in latest update
- File upload stalls at 'finishing' stage
- Camera upload fails with VPN enabled
- Rich text editor loses data on sync
- Share public link toggle does nothing
- Media not found error when uploading images
- App unable to load albums page
- Password reset link not sending
- Automatic account deletion after inactivity

**Most requested features**

- Video streaming/playback within app
- Read-only file mode option
- Back-sync feature (delete from phone, delete from cloud)
- Multi-select file upload capability
- iPad split-screen view support
- Shared folder system like Dropbox/Google Drive
- Album-to-folder mapping for camera uploads
- iOS Files app integration/mounting
- Audio file playback within app
- Dark mode following system settings
- Magnetic link download support
- Better gallery navigation and filtering

## Recent user reviews (10 of 87)

All indexed reviews: https://appshunter.io/ios/app/filen-cloud-storage/id1549224518/reviews.md

### 1/5 — new update

*2026-07-21, version 4.0.8*

new update made the app unusable

### 5/5 — Really good!

*2026-07-18, version 4.0.8*

The new update has improved the Filen so much!

### 2/5 — Only crashes

*2026-05-16, version 3.0.35*

I just started using this service, and I want to like it so bad. The Linux desktop app works well for me so far, but I haven't been able to use the iOS app here successfully at all. My first real use case (and reason for signing up) is to share large video files (for example, a much longer than necessary elementary school musical), beyond what Ente supports. But attempting to do literally anything with the files mov files uploaded from Linux results in either a hang or a crash. I hope this isn't the rewrite that I've seen discussed in places. I guess I can look forward to that.

### 2/5 — Needs some work

*2026-04-23, version 3.0.35*

I love what this app can do. I also love that it’s based in the EU, however, the UI is very buggy, especially if you rotate from portrait to landscape on an iPad. Sometimes the sorting options menu doesn’t open either. Needs work.

### 5/5 — Music pause when I minimise the app

*2026-03-30, version 3.0.35*

App is good but music pauses when I minimise in iphone 13,
Is that intentional feature or it is a bug, whatever it is this should be fixed.

### 2/5 — Sign up is a pain

*2026-03-04, version 3.0.35*

I tried to make an account so I can download a file online. Despite having an account set up page, you cannot sign up using the app. You have to do it online. I tried to on the app for like 20 minutes.

### 3/5 — Notes 😭

*2026-02-24, version 3.0.35*

I decided to move my Apple Notes to Filen, and it was an absolute nightmare. At first, I thought everything went great and smoothly, but soon I found out that I hadn’t transferred anything at all, because everything either disappeared for an unknown reason or simply wasn’t saved. I also noticed an interesting “feature”: when you change the note type (for example, from plain text to rich text) while you already have some text in it, the text just disappears. Don’t get me wrong — I really like the app, and I can see you have some really good and convenient ideas, like Notes and Music, for instance, but the implementation is really not good enough to use those features. I also believe I lost some of my uploaded photos, but I can’t prove it.

### 5/5 — Reliable and secure

*2025-12-29, version 3.0.35*

Really appreciate having alternative cloud storage options that are reliable, secure and privacy preserving. I found Filen after shutting down my iCloud that was spamming me by Apple. Do you need a way to backup your iphone photos without paying thousands of dollars to a multi-trillion dollar company? This cloud service makes a great backup option! Great customer service too, I had reached out more than once and the kind people there were quick and efficient at getting my issues resolved quickly. I highly recommend this. Thank you Filen.

### 3/5 — Meh

*2025-12-22, version 3.0.35*

It’s alright

### 5/5 — Everything is best

*2025-12-06, version 3.0.35*

Recommend for everyone.

## Frequently asked questions about Filen

### What is Filen - Cloud Storage?

Filen is a cloud storage service designed for securely storing photos, videos, and documents. It utilizes military-grade client-side AES 256-bit encryption to ensure your files are private and accessible only to you. The app offers features like offline access, cross-device syncing, and encrypted notes and chats.

### What are the key features of Filen?

Key features include 10 GB of free storage upon account creation, with options for unlimited storage through pro offerings. It provides secure client-side encryption, offline file availability, the ability to stream and preview files directly from the cloud, and access across all your devices. Users can also benefit from encrypted notes, encrypted chats, automatic camera uploads, and a clean, user-friendly interface with dark mode.

### How much does Filen cost?

Filen offers a freemium model. Users receive 10 GB of storage for free when they create an account. For users who require more storage, there are 'pro offerings' that provide unlimited storage, though specific pricing for these tiers is not detailed in the provided description.

### What devices is Filen compatible with?

The application is designed to allow access to your files on every device. While specific operating systems or platforms are not explicitly listed, the description emphasizes cross-device accessibility, suggesting broad compatibility for accessing your stored data.

### How can I share files with others using Filen?

Filen allows you to easily share files with family, friends, and colleagues, even if they are not Filen users. This feature enables seamless collaboration and distribution of your stored documents, photos, or videos without requiring recipients to have their own account on the platform.

## Version history (last 5 releases)

### 4.0.15 — 2026-07-23

Bug fixes and performance improvements

### 4.0.14 — 2026-07-22

The long awaited update is here — the app has been rebuilt from the ground up.

• Completely new design — cleaner, faster, and easier to get around
• New core — encryption, uploads, and downloads now run on our new Rust engine, built for speed and reliability
• New features — redesigned photos, media gallery, offline files, notes with rich text editing, chats, audio playlists, document scanning, and much more
• Huge performance improvements — snappier browsing, faster transfers, and instant thumbnails, even in very large directories
• Countless bug fixes and stability improvements across the entire app

Same promise as always: end-to-end encrypted, zero knowledge, open source.

Found something that doesn't work as expected? Let us know at https://support.filen.io — we read everything.

### 4.0.8 — 2026-07-16

The long awaited update is here — the app has been rebuilt from the ground up.

• Completely new design — cleaner, faster, and easier to get around
• New core — encryption, uploads, and downloads now run on our new Rust engine, built for speed and reliability
• New features — redesigned photos, media gallery, offline files, notes with rich text editing, chats, audio playlists, document scanning, and much more
• Huge performance improvements — snappier browsing, faster transfers, and instant thumbnails, even in very large directories
• Countless bug fixes and stability improvements across the entire app

Same promise as always: end-to-end encrypted, zero knowledge, open source.

Found something that doesn't work as expected? Let us know at https://support.filen.io — we read everything.

### 3.0.35 — 2025-11-23

Bug fixes and performance improvements

### 3.0.34 — 2025-11-05

Bug fixes

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-27.*