# Files HD - File Manager — user reviews > 900 indexed App Store user reviews of Files HD by Hian Zin Jong, rated 4.66/5 from 403 ratings. - Source: https://appshunter.io/ios/app/files-hd-file-manager/id383846063/reviews - App overview in markdown: https://appshunter.io/ios/app/files-hd-file-manager/id383846063.md - Rating breakdown: 5★ 312 · 4★ 37 · 3★ 12 · 2★ 6 · 1★ 13 ## What do users think of Files HD? Overall sentiment: negative **Pros** - 🚀 Fast downloads - 👍 Easy to use - 🔒 Secure - 💡 Useful for offline viewing - 👍 Great browser functionality **Cons** - 🐛 Crashes frequently - 🐛 Compatibility issues with iOS updates - 🐛 Unreliable downloads - 🔒 Security concerns (hacked email) - 💰 Expensive full version **Commonly reported bugs** - Can't download videos anymore - Can't open downloaded files - Freezes when trying to bookmark a URL - Crashes on iOS 13 - Doesn't work with iOS 11 - Slow performance, especially with large files - Disappearing downloaded files **Most requested features** - Add equalizer - Restore deleted files - Integrate with cloud storage - Allow moving downloaded files to music/video library - Add playlist functionality - Improve file management - Add split-screen support - Implement picture-in-picture ## Newest reviews (11 of 900) ### 3/5 — Can't download from 微博 *2024-06-19, version 8.2* I used to be able to download from Weibo, but now I can't and I would like to improve it so I can do it again. ### 4/5 — Update *2024-06-19, version 8.2* App need more update and please add equalizer ### 3/5 — Ok *2023-02-26, version 8.1* Ok ### 3/5 — Was but no more *2023-01-17, version 8.0.3* I once really liked this app. I paid for the complete app so I wouldn't have limited downloads. And twice now the developer makes a few minor updates and each time starts charging all over again. What a gimmick and waste of the buyers hard earned money. So you can just slap the letters HD on your app and start charging all over again. I want my money back. You don't slap one in the face for supporting you in the first place. ### 1/5 — It didn’t work *2020-05-15, version 7.1* I tried to download stranger things but it didn’t work. This app is useless ### 4/5 — iOS 13 *2020-03-22, version 7.0.1* After upgrade ios13 it can be used to download like before, please fix, still wait for Bug fix ### 2/5 — Downhill *2020-03-21, version 7.0.1* I can’t restore purchases I paid unlimited downloads ### 4/5 — Enfin!!! *2020-03-20, version 7.0.1* Enfin la mise à jour ios13. Fonctionnelle ### 4/5 — Latest update *2020-03-16, version 7.0* Well, it doesn’t crash any longer in iOs13, yeah! Though it does not recognize many times when a video is playing so the download never becomes available. So glad to see that at least it is moving forward again! ### 4/5 — Incomplete Update/ No more videos? *2020-03-15, version 7.0* I’m happy that the app has finally been updated for ISO compatibility, but now we can’t open jpg files. Please fix this! Also, one of the main reasons I purchased this app was to download music and videos. No this is a compete waste. They totally ruined this app. ### 4/5 — The new version 7.0 is crashing and restricts multiple imports. *2020-03-14, version 7.0* Hi team, After the update to the latest version 7.0, 1) If there are more than 12 photos in any of the folders then while opening any of the photo the app crashes. 2) The “Edit -> Import Photos” in any of the folders is only letting me import only one photo at a time but earlier there was no such restriction. ## Most critical reviews (10 lowest-rated) ### 1/5 — Dont download it its plaid app *2026-02-01, version 8.3.1* 0/20 ### 1/5 — โหลดมาดูไม่ได้ *2024-01-28, version 8.1* กากจัดโหลดมาดูไม่ได้ บางเว็บก็โหลดไม่ได้ อุส่าจ่ายตัง ### 1/5 — scammed *2023-06-05, version 8.1* I paid £8 for full unlock already ### 1/5 — The Subscription Update Was Really Rude! *2022-03-20, version 8.0.3* i Bought This A While Ago & Paid The Fee For Unlimited, Now There's A Subscription Fee, Ouch! & it Doesn't Let Me "Restore" Download Or File Unlimited Anymore.😔 i Understand it Cost Money To Run it Up To Date. Although, Why Not Just Set Up "Donations" instead(Using The Same Pay Method).🤗 People Feel Honoured To Donate For Someone's Dedication. Maybe Even Paid More if The Creator Described & Reasoned With Customers, in Order To Understand, But This Just Hurt.🥺 Note-Sonic 2 & Sonic 4 Episode 2 For iOS Did The Same Thing. That's A Foul, Low, Cheating, Dirty! Scam Tactic.🤬 it Hurt The People(Past Paid & Present) & Probably Future Sales. i've Already Figured A Work Around😅Thanks To Apple, So i'm Good. But i Still Liked Using The App Though, So Yeah, The Recent Subscription Update Was Really Rude!😑 i Gave The App 5Stars Before, But The Bad Switch Makes Me Give it 1Star Now. i Hope The Creator Realises This One Day🤔 ### 1/5 — Najlepsza apka do plików *2021-12-11, version 8.0.3* Poprostu koks aplikacja ### 1/5 — Now need subscription to use features I paid for already. *2021-05-04, version 8.0.1* I paid for this app a long time ago, it was great. Yesterday I noticed I couldn’t download anything without a subscription. No thanks. ### 1/5 — Keeps asking you to pay after you already have and blocks downloads while asking you to pay again *2021-01-12, version 8.0.1* Waste of time ### 1/5 — Constant pop up to download videos *2020-12-11, version 8.0.1* When browsing online, if the website has any videos, the app keeps prompting to download the video. It’s so annoying, constant pop up after pop up. Needs updating. ### 1/5 — Used to be good *2020-11-28, version 8.0.1* I bought the full version of this app some time ago i recently went to use the app again after not using it for some time and have found out I no longer have access to any features as they have completely changed the app. ### 1/5 — Плохо *2020-06-08, version 6.1.3* Плохое приложение. Начнём с того что это приложение создано разработчиком любителем а следовательно небезопасно. Файлы качаются хорошо но плохо крутятся. Рекламы куча. Спасибо Кын Дон Санг за такое плохое приложение. ## Most praised reviews (10 highest-rated) ### 5/5 — add the new iPad mini 6 dimension compatibility *2021-09-25, version 8.0.1* Need full screen display for iPad mini 6 please ### 5/5 — Very good *2021-08-23, version 8.0.1* Great！ ### 5/5 — Hi :) *2021-07-25, version 8.0.1* Hi can this app access game files? ### 5/5 — Problème *2020-12-17, version 8.0.1* Ne fonctionne plus depuis presque une semaine ### 5/5 — Excellent App *2020-12-06, version 8.0.1* This is a great app, allows you to download videos from any web site, except youtube which I understood before downloading the aap. It is very stable and easy to use. ### 5/5 — Indispensable *2020-12-06, version 8.0.1* I have many books and manuals from various sites online, and it is so easy to download them so that I can take them with me on my iPad. Always functions perfectly. ### 5/5 — Files hp. *2020-09-02, version 7.1* The files give a lot of informatics for develop the internet. ### 5/5 — Nagyon jó *2020-05-15, version 7.1* Évek óta használom. Nagyon szeretem. ### 5/5 — Salut *2020-03-31, version 7.0.1* Mais je n'arrive plus télécharger mes vidéos avec mon nouveau iPad car avec ancien iPad toujours actif ### 5/5 — Muito bom então por favor arrumem *2020-03-08, version 6.1.9* Sempre foi útil, mas depois da atualização do ios 13 ele não abre mais. Por gentileza arruma pra gente ;-) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*