# Files Pro - File Browser & Manager for Cloud — user reviews > 480 indexed App Store user reviews of Files Pro by John Eason, rated 4.00/5 from 350 ratings. - Source: https://appshunter.io/ios/app/files-pro-file-browser-and-manager-for-cloud/id1139991565/reviews - App overview in markdown: https://appshunter.io/ios/app/files-pro-file-browser-and-manager-for-cloud/id1139991565.md - Rating breakdown: 5★ 229 · 4★ 27 · 3★ 19 · 2★ 9 · 1★ 66 ## What do users think of Files Pro? Overall sentiment: negative **Pros** - 👍 Easy to use - 🚀 Fast downloads - 💡 Useful features - 🔒 Secure browsing **Cons** - 🐛 App crashing - 🐛 Downloading issues - 💰 Expensive upgrades - 📢 Persistent ads **Commonly reported bugs** - Downloading not working after updates - Ads not removed after paid upgrade - Repeated downloads of the same file **Most requested features** - Landscape mode support - Ability to save videos to camera roll - Integration with iTunes for syncing ## Newest reviews (15 of 480) ### 4/5 — App Crashing! *2023-11-26, version 3.0* Been using it for over 8+ years worked great! But App keeps crashing with newer Apple Update. ### 1/5 — Фуфло *2018-09-11, version 3.0* Пользовался приложением постоянно, но теперь по чему то выдаёт ошибку, мол качать нельзя без авторизации. Что это такое вообще? Приложение стало абсолютно бесполезным. Не работает! 20mb не понять чегом для чего?! ### 1/5 — Refund *2018-09-06, version 3.0* I wanna get refund this app doesn’t work properly and doesn’t download at all I had another idownloader pro for years it was suddenly removed from app store i though this app would function like that one but no ### 1/5 — Purchasing app doesn’t remove ads *2018-09-05* You have to pay an additional 1.99 to remove ads. Paying for this app does not remove the advertisements. It’s a scam to swindle your money and make you think you paid for one thing and you get something else instead ### 1/5 — Rubbish - App DOES NOT DOWLOAD *2018-07-19, version 3.0* This App is total rubbish. No instructions and it DOES NOT DOWNLOAD as advertised. Ask for help but no response. ### 1/5 — I'VE JUST EMAILED THEM AND GOT IGNORED *2018-07-16, version 3.0* How come this app no longer works but Apple are still letting you sell it via their App Store? This should be taken off their list of apps cause the pro version doesn't work and you guys are still STEALING people's money!! Nothing but robbing Asian conmen most of these developers NOT all of them but the majority of apps that don't work are developed by Asian developers ### 1/5 — Useless app *2018-06-20, version 3.0* No long downloads videos App only half as good as it Was! So sad!! ### 1/5 — No longer saves videos *2018-05-25, version 3.0* Very disappointed this app use to be great. Was able to download any video, just copy and paste link and download, save to camera roll. Now it gives error or file not supported! :/ ### 1/5 — Doesn’t work *2018-05-15, version 3.0* Can not download file, but only link ### 1/5 — No more video downloads *2018-05-15, version 3.0* That’s all it was for me. Now the app is useless 👎🏻 ### 1/5 — Don't buy *2018-05-08, version 3.0* Doesn't download anything.. Waste of money ### 1/5 — Waste of time *2018-04-04, version 3.0* Not a good app need a refund👎👎👎 What a waste of time. ### 1/5 — Bull crap download *2018-03-20, version 3.0* This is not really what was advertised for music downloads ### 2/5 — Download music *2018-02-26, version 3.0* Can you guys make it able to download mp3 please, then it will get a five star rating🤩 ### 1/5 — Rubbish item *2018-02-24, version 3.0* Don't buy this You can not download any thing ## Most critical reviews (10 lowest-rated) ### 1/5 — Stole my money *2023-04-08, version 3.0* So I logged into my live account and it says it won’t even play the video n not even . Let me download video. ### 1/5 — Crashing *2022-12-25, version 3.0* App keeps crashing waste of money Not suitable for iPhone 12 ### 1/5 — Ничего не скачиваются ( разработчик забросил приложение… *2022-06-07, version 3.0* Пока одна звезда ⭐️))) ### 1/5 — Tidak bisa download youtube. *2021-01-12, version 3.0* Di perbaiki supaya bisa download youtube ### 1/5 — Not working! *2020-11-27, version 3.0* Not sure if it’s because of the new iOS update that it’s suddenly not working but hoping you’ll find out soon what’s going on with it. ### 1/5 — Pice of crap *2020-01-14, version 3.0* Junk ### 1/5 — Pro version has ads *2019-10-28, version 3.0* I bought the pro version then when I clicked on remove ads, the purchase window popped up. I went to restore purchase, nothing happens. This app is a joke ### 1/5 — Отстой *2019-09-08, version 3.0* Верните деньги уроды. Не работает ### 1/5 — Download *2019-05-11, version 3.0* I can’t safe download automatically ### 1/5 — Download *2018-09-19, version 3.0* Can’t download anything top of that whenever I try to download it download as a zip file which is useless! I paid for this app and got nothing in return!!!! Don’t fool your self! ## Most praised reviews (10 highest-rated) ### 5/5 — Bisogna migliorarlo *2019-04-09, version 3.0* Purtroppo non effettua il Download. Una volta usciti non memorizza i pannelli aperti in precedenza ### 5/5 — Great app *2018-07-02, version 3.0* Finally, an app that works ### 5/5 — Awesome app *2018-05-09, version 3.0* Does just what it’s supposed to it downloads ### 5/5 — Great app *2018-03-22, version 3.0* This works so well ### 5/5 — Nice *2018-03-04, version 3.0* Must get app! ### 5/5 — Good app *2018-02-11, version 3.0* Goodwood for download ### 5/5 — Superb app *2018-02-07, version 3.0* Nice app ### 5/5 — Fast and secure *2018-02-04* Works great ! Issues with downloading sometimes ### 5/5 — Actually a Two Star App *2018-02-01* They’ve gutted this app so that it no longer downloads videos “in accordance to Apple’s policy on media usage”. I don’t care about music, but videos should definitely be save-able on mobile and were on previous versions. Now, you don’t get that. Here’s what you get currently: - a slightly discreet private browser (you need a VPN if you want to be really discreet) - Acrobat file saver Here’s what you DON’T get: - a video/audio downloader (as promised by the in app upgrades) - ad free browsing - a privacy screen - a WiFi hotspot toggle (also promised) - clear instructions on use - a coherent media organizer It costs almost $10 to get this app to Pro status (3 separate in app upgrades!), prompted by in app purchases, and none of those promises were met. So really you just get a browser that won’t show your location, and even then Google can pick up your ping. In the past, you received all the promised perks and it was easy to save videos of pr0n to your phone. Now, just skip this app until the maker rectifies the issues. ### 5/5 — Great app for download *2018-01-31* The app is pretty good, It does not download on all the websites but is really good and fast interface --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*