# FilmAI - AI Video Generator — user reviews

> 7 indexed App Store user reviews of FilmAI by Fitself, rated 4.60/5 from 52 ratings.

- Source: https://appshunter.io/ios/app/filmai-ai-video-generator/id6751098130/reviews
- App overview in markdown: https://appshunter.io/ios/app/filmai-ai-video-generator/id6751098130.md
- Rating breakdown: 5★ 45 · 4★ 0 · 3★ 2 · 2★ 1 · 1★ 4

## Most critical reviews (7 lowest-rated)

### 1/5 — Funktioniert auf meinem IPhone 16pro nicht

*2026-03-11*

Sieht echt schlecht aus bei erkunden wird nichts angezeigt trotz abgeschlossenen JahrsABO. Hier drängt sich sofort der Verdacht einer betrügerischen Abo-Falle auf. Eine Bestätigungsmail bei den Anmeldedaten kommt auch nicht. Trotz Mängelrüge kommt eine Antwort die das Problem nicht löst. Vorsicht auf keinen Fall kaufen. Support antwortet formal  ist aber Ungenüngent!!!

**Developer response:** Es tut uns sehr leid zu hören, dass du solche Schwierigkeiten mit FilmAI hast und dein Jahresabo nicht richtig funktioniert. Das sollte natürlich nicht passieren und wir nehmen deine Bedenken ernst. Bitte sende uns eine E-Mail an filmai@fitself.com mit den Details deines Abos und den Problemen, die du siehst, damit wir dir persönlich helfen können, dies schnell zu beheben.

### 1/5 — Don’t work well

*2026-02-08*

Don works 2 days and still not finished the video

**Developer response:** Thank you for your feedback. We’re sorry to hear that your video hasn’t finished generating. Sometimes generation may take longer due to processing delays. 

If the video is still not available, please contact us at filmai@fitself.com with more details or a screenshot so we can investigate and help you. 😊

### 1/5 — Trash

*2026-02-05*

Spent a year subscription, only 60 credits, refresh in 168 hours, 6 hours on an ai generated video and still not done.

**Developer response:** Thank you for your feedback. We’re sorry to hear about your experience. Video generation can sometimes take longer depending on processing load. Please try generating the video again with a clear photo and make sure the app is updated to the latest version.

If the issue continues, please contact us at filmai@fitself.com with more details or a screenshot so our team can check it and assist you. 😊

### 1/5 — Stop working

*2026-01-26*

Loved it when it worked 1 time 
After paying for a year it stopped working and I can’t use it anymore

**Developer response:** Thank you for your feedback. We’re sorry to hear about your experience. The app should be working normally now. Please try using it again and make sure you’re on the latest version.

If the issue continues, please contact us at filmai@fitself.com and we’ll be happy to help investigate the problem. 😊

### 1/5 — Wont open

*2026-01-20*

App will not load or open

**Developer response:** Thank you for sharing your feedback. We’re sorry to hear that you experienced issues after your purchase. The app should be functioning normally at the moment, so please try opening it again and ensure the latest version is installed.

If you’re still unable to use it, please reach out to us at filmai@fitself.com and our team will be happy to assist you. 😊

### 1/5 — Stop working

*2026-01-18*

After paying for a year it stopped working and I can’t use it anymore

### 1/5 — Terrible

*2026-01-14*

Trying to play around with this app to figure out what it can do but keeps telling me I need to purchase coins to create a video.  Why did I pay for the app then?

**Developer response:** Thank you for your feedback. Due to the high costs of AI processing, the number of credits provided each week is limited. 

If you have any questions or believe something isn’t working correctly, please contact us at filmai@fitself.com  and we’ll be happy to assist you. 😊

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*