# FilmBox by Photomyne — user reviews

> 942 indexed App Store user reviews of FilmBox by Photomyne by Photomyne LTD, rated 4.40/5 from 6,192 ratings.

- Source: https://appshunter.io/ios/app/filmbox-by-photomyne/id1495155880/reviews
- App overview in markdown: https://appshunter.io/ios/app/filmbox-by-photomyne/id1495155880.md
- Rating breakdown: 5★ 4,520 · 4★ 671 · 3★ 290 · 2★ 149 · 1★ 562

## What do users think of FilmBox by Photomyne?

Overall sentiment: mixed

**Pros**

- 🚀 Easy to use
- 🚀 Brings old photos back to life
- 👍 Helpful for digitizing family memories
- 👍 Convenient way to scan negatives
- 👍 Good for quick previews before professional scanning

**Cons**

- 🐛 Poor image quality
- 🐛 Inconsistent cropping
- 🐛 Buggy and glitchy
- 💰 Expensive subscription model
- 🤔 Confusing messaging around pricing and features

**Commonly reported bugs**

- Frequent crashes and freezes
- Inability to scan more than a few photos without subscribing
- Inconsistent performance with different lighting setups
- Distortion and blurriness in scanned images

**Most requested features**

- Option to disable auto-cropping
- Better color correction and enhancement tools
- Support for more negative sizes and formats
- Ability to save scans without a subscription

## Newest reviews (12 of 942)

### 2/5 — Add extra features

*2026-07-27, version 3.17*

Need to add upload from photo to make it worth while

### 2/5 — Bad app

*2026-07-24, version 3.17*

Makes me pay a subscription (not even a one time fee) to use my own camera to scan photos. Only upside is that it’s really good at scanning them.

### 3/5 — Manda baixar outro app

*2026-07-15*

Depois de 2 dias (paguei 1 mês) mandou baixar outro app.

**Developer response:** Lamentamos pela confusão. Recomendamos o Photomyne porque queremos que você aproveite ao máximo a sua assinatura, com acesso à digitalização de fotos, negativos e slides em um único app, sem custo adicional. Se ainda restar alguma dúvida sobre a mensagem que recebeu ou sobre sua assinatura, entre em contato conosco pelo support@photomyne.com. Ficaremos felizes em ajudar.

### 2/5 — 35mm only?

*2026-06-02, version 3.16*

Doesn’t support different film formats

### 2/5 — Bad quality

*2026-04-16, version 3.16*

Bad quality and hard to unsubscribe after 3 day trial.

### 1/5 — Nice idea but not worth it.

*2026-04-08, version 3.16*

Regardless of where you focus, this ai will capture whatever portion of the negative it feels like using. Also, it says the images turn out bad because I’m not backlighting…even though my negatives are sitting on top of a lit light board. And it keeps telling me not to use color photos…as I’m taking images of negatives (it can’t tell my black and white negatives aren’t color photos). Last thing I’ll mention is that, like all AIs, this one starts hallucinating quickly. I gave this app a 100 image test. It was already failing after twenty. By 75, it wasn’t worth it to go on. Out of 100 captures, about 30 are worth keeping at all. I’m not even going to waste my time on the last 2.5 days of the free trial. Canceling now. Definitely not worth $40!

### 1/5 — Disappointed in quality and accidentally tricked into purchasing two year contract because of popups

*2026-03-23, version 3.16*

I had high hopes for this app, but unfortunately, it has been nothing but a disappointment. The scan quality is poor… And the system accidentally tricked me into purchasing a two year plan… Have no idea how to get my money back.

### 1/5 — Horrible product, Literally got nothing done

*2026-03-16, version 3.16*

I got it to process only 1 picture… out of several attempts. Maybe this was good once, but it does nothing except take up space on your phone. Don’t get the subscription. Don’t get this app. It’s just going to make you frustrated and give up preserving your memories. I hope the company doesn’t think they did a good job…

### 2/5 — Hidden cost.

*2026-02-08, version 3.16*

Unless I’m not seeing something you have to pay $40 per year to move the photos into my iPhone photos on my phone?

### 3/5 — Cropping is a fatal flaw

*2026-01-26, version 3.16*

There are many powerful features and it mostly works well but there is no way to turn off the automatic cropping and it is a disaster.  I had to rescan some negatives 5 or 6 times before I got even close to the whole image.  If they would just allow you turn this off, the app would be amazing.  By as it is, I’m deleting it

### 1/5 — No options and stuck

*2026-01-21, version 3.16*

Be careful with this. The quality of the scan is not good for one and you can’t zoom in if your phone is fixed. Further, if you sign up for the monthly you don’t get a free trial to see if it works and they bill you for the month for a useless app

### 4/5 — Keine kostenlose Testphase, Bildauswahl teilweise fehlerhaft

*2026-01-19*

Leider wurde statt der kostenlosen dreitägigen Testphase direkt der volle Monatspreis berechnet. Selbst das sofortige Kündigen des Abos hat nichts gebracht und nun habe ich statt einer dreitägigen Testphase gleich einen vollen Monat berechnet bekommen.

Leider erkennt der automatische Bildausschnitt, den man nicht manuell einstellen bzw. korrigieren kann, nicht immer die volle Bildgröße. Im Ergebnis werden oft einfach nur Teile eines Bildes gescannt und man muss dann immer wieder das gleiche Bild neu fotografieren, um letztlich ein einziges Mal das gesamte Bild zu bekommen. Es gibt Bilder, bei denen der Scanvorgang gleich klappt - es gibt aber leider auch Bilder, bei denen man um dieses Vorgehen nicht drum rum kommt.

**Developer response:** Danke für dein Feedback. Hinweise zu Abrechnung und Scan-Ergebnissen nehmen wir ernst, da sie uns helfen, das Nutzererlebnis weiter zu verbessern. Wenn du Unterstützung zu deinem Abo oder zu den Scan-Einstellungen möchtest, hilft dir unser Support-Team gern weiter: support@photomyne.com.

## Most critical reviews (10 lowest-rated)

### 1/5 — Rip off!

*2026-08-12, version 3.17*

I paid a membership fee for unlimited lifetime usage, but now I have to pay to keep using the app. What a rip off and a racket!!!

### 1/5 — What a joke

*2026-07-17, version 3.17*

The app has constant pop up’s asking you to buy to the point where it’s unusable they want 40$ a year just to invert colors

### 1/5 — Nope

*2026-06-30, version 3.17*

Don’t want to use Google and the photos disappear no good gonna delete right away. I haven’t even been doing it an hour.

### 1/5 — Scam charged ASAP for free trial

*2026-06-10, version 3.16*

Avoid

### 1/5 — Hated it!

*2026-05-24, version 3.16*

It’s a very simple app, but it costs a lot to scan negatives.  Hated the interface and the way photos are edited after scanning.  Will not use.

### 1/5 — Inconsistent exposures

*2026-05-21, version 3.16*

I have a very solid, locked down camera support and quality Kodak light box.
I can shoot the same negative seconds apart, one exposure comes out nice and smooth & sharp, my very next exposure will come out grainy and contrasty.

### 1/5 — Free Trial Scam

*2026-04-28, version 3.16*

After using the app for its free trial I was not expecting it to charge me 40 dollars after. Such a BIG SCAM I never had this issue with any other free trial apps. If I could completely disable the account so it would stop charging me I would.

### 1/5 — Version gratuite mauvaise qualité

*2026-04-23, version 3.16*

En version gratuite ça regarde automatiquement tes photo et du coup ça en prend de mauvaise le 3/4 du temps et donc au final tu peut même pas

### 1/5 — Blurry

*2026-04-12, version 3.16*

Images are unable

### 1/5 — Terrible scans with iPhone 17 and light pad

*2026-04-10, version 3.16*

I bought the whole setup as an economical solution to scan black and white negatives.  Just about every scan has a reflection of the iPhone lenses. The ones that don’t are more dark in nature versus lighter or landscape shots.   I followed the tips suggested to reduce reflection to no avail; darkened room, adjusting the position of the phone etc.  I asked for help via chat and the bot said it’s be a few hours until response. It’s been over 24 hours and still nothing.  I’m very disappointed and cannot recommend if you’re wanting to use this to scan negatives. It may work with prints better.

## Most praised reviews (10 highest-rated)

### 5/5 — Very good pics

*2026-08-05, version 3.17*

Enjoy using this

### 5/5 — Improved features.

*2026-07-16, version 3.17*

You can now take a photo of many pictures together and it will separate them and make individual photos. This is good when you put them on a light table.

### 5/5 — Adorei!!!

*2026-06-16*

Estou me divertindo… funciona super bem. Claro que, quanto mais antigo o negativo, menos definição…mas atende muito bem!

**Developer response:** Muito obrigado pela avaliação incrível! Ficamos felizes em saber que você está se divertindo usando o app e que ele está atendendo bem às suas expectativas. Você tem razão: a qualidade final pode variar de acordo com a condição e a idade do negativo, mas é ótimo saber que os resultados têm sido satisfatórios. Boas digitalizações!

### 5/5 — Great app! Restore Memories.

*2026-06-10, version 3.16*

Works well.  Easy to use.  Fair price for annual sub.

### 5/5 — Good

*2026-06-04*

Fantastic App

**Developer response:** Thank you so much for your positive review 🌟

### 5/5 — I am stunned as to how well this works.

*2026-04-08, version 3.16*

I have scanned old negatives and even coloured them real pleased

### 5/5 — Scott

*2026-02-07, version 3.16*

Meehan

### 5/5 — Found lost photos

*2026-01-19, version 3.16*

We found some negatives that were stored in a shop for 25 years.  We are able to view them and have our memories back.  Thank you!

### 5/5 — Love it

*2026-01-18, version 3.16*

So easy to use. We’re having so much fun seeing the old pictures

### 5/5 — Film Box

*2025-12-26, version 3.16*

This app is so useful, fast, easy, cost free and helpful for indexing and archiving my legacy of Rock and Roll photographs. Thank you Filmbox.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*
