# Filterly - AI Photo Enhancer — user reviews > 788 indexed App Store user reviews of Filterly by Asana Rebel GmbH, rated 4.60/5 from 82 ratings. - Source: https://appshunter.io/ios/app/filterly-ai-photo-enhancer/id6736898173/reviews - App overview in markdown: https://appshunter.io/ios/app/filterly-ai-photo-enhancer/id6736898173.md - Rating breakdown: 5★ 68 · 4★ 5 · 3★ 3 · 2★ 2 · 1★ 4 ## What do users think of Filterly? Overall sentiment: negative **Pros** - 🤩 Realistic AI-generated images - 👍 Impressive face replication - 🎨 Variety of hairstyles and effects **Cons** - 🚫 Mandatory subscription required - 💰 Expensive subscription fees - 🔒 Difficult to cancel subscription - 🤖 Limited AI capabilities - ⏱️ Slow image processing times - 🤯 Unauthorized charges after cancellation **Commonly reported bugs** - App crashes or freezes - Incorrect gender settings - Subscription issues and billing problems **Most requested features** - More hairstyle and effect options - Ability to customize images without restrictions - Transparent subscription model and cancellation process ## Newest reviews (18 of 788) ### 3/5 — Filterly app *2026-09-04* Used this app during its trail and it generated some nice images. Tip: when you decide not to use anymore, make sure you cancel your subscription, take a screenshot and email their customer service that day to avoid any possible glitches. Their team assisted in resolving my issue. ### 2/5 — Subscription hard to cancel *2026-09-01* I’ve been getting this re-occurring charge forever and can’t seem to figure out how to cancel. Which shouldn’t be this hard to do!! ### 2/5 — Pas très réalisme *2026-06-18* Pas très réalisme et pas beaucoup de suggestion différente. **Developer response:** Thank you for your feedback. We're sorry to hear that the suggestions did not feel realistic or varied enough for your needs. We appreciate your comments and will share them with our team as we continue to improve the experience and personalization of our content. If you'd like to share more details, please feel free to contact us at support@asanarebel.com. ### 2/5 — Great app. But it keeps charging me after I canceled. *2026-06-03, version 2.8* Stop charging my card. Other than that great app awesome effects. ### 1/5 — Não vale a pena *2026-05-16* Muito simples. Não tem o que vende da propaganda. Bem fraco. Pouca variedade de estilo. Achei ultrapassado. Não gostei. **Developer response:** Olá! Obrigado por comentar. Lamento que a experiência não tenha correspondido ao que a propaganda mostrava. Se tiver um ponto específico que você esperava ver (por exemplo, mais estilos ou efeitos), me diga qual seria para nós entendermos melhor. ### 1/5 — Scammers *2026-05-11* Do not download this app -take money from your account even after the trial has ended and you never signed up for it in the first place. **Developer response:** Hi, we’re really sorry to hear about your experience—this must be very frustrating. Charges should only occur with an active subscription or confirmed purchase, and we’d like to clarify what may have happened in your case. We take this seriously and want to help resolve it as quickly as possible. Please reach out to us at support@filterly.app so we can investigate and assist you further. ### 1/5 — Taking payment after cancellation *2026-05-10* I was very excited to try this app and see what different styles it might suggest. After a brief trial, however, I found it was not for me. I cancelled my subscription but I was trouble to see a couple of weeks later. I was still being charged. I have sent an email to Filterly support requesting a refund, but it bothers me that this seems an ongoing problem. If the app is reputable, then steps should be taken to stop this auto renewal. **Developer response:** Hi there, we’re really sorry to hear about your experience—this must be frustrating, especially after cancelling your subscription. Charges after cancellation aren’t expected, and we understand your concern. If you need any help or further clarification, please feel free to reach out to us at support@asanarebel.com —we’re here to help. ### 1/5 — No money back *2026-05-07* You can’t receive money back after you subscribed… I cancelled in the same hour and did received my money back!! **Developer response:** Thank you for sharing your thoughts with us. We appreciate your feedback and would love to assist you further. Please reach out to us at support@filterly.app with more details, and we will do our utmost to help you resolve any issues. Your satisfaction matters to us! ### 1/5 — Didn’t work for me *2026-05-03, version 2.4* I saw this app on IG, went to app store, downloaded, and tried it out. Took a few selfies and tried numerous times a few of the options for hairstyles. Nothing happened, no pictures were ever generated, it just kept reading uploading or take a selfie. Waste of my time ### 1/5 — Superficial e tosco *2026-05-02* Esperava muito mais do aplicativo **Developer response:** Obrigado por compartilhar seu feedback. Adoraríamos ajudar você ainda mais! Por favor, entre em contato conosco pelo e-mail support@filterly.app com mais detalhes, e faremos o nosso melhor para ajudá-lo a resolver suas preocupações. Agradecemos sua contribuição! ### 1/5 — Scam *2026-04-28, version 2.4* Avoid at all costs ### 1/5 — Muito ruim e desonesto *2026-04-28* Tentam realizar débitos no cartão a todo momento **Developer response:** Agradecemos por compartilhar sua experiência. É realmente preocupante saber que você está enfrentando problemas com cobranças indesejadas no cartão. Valorizamos seu feedback e queremos que saiba que suas preocupações são importantes para nós. Se puder, utilize as opções de suporte no aplicativo para nos fornecer mais detalhes sobre essa situação. Estamos aqui para ouvir e aprender com você! ### 1/5 — First time *2026-04-26, version 2.4* Try look nothing like me ### 1/5 — Awful *2026-04-25, version 2.4* Nothing like the adverts of course. Just use Chat or Grok for free. ### 1/5 — Just AI *2026-04-08, version 2.3* Any AI can do this for free ### 1/5 — This app isn’t very good. *2026-04-08, version 2.2* The hair colors I tried on this and my face didn’t look right. I didn’t even recognize myself. The hair colors isn’t quite right either. Definitely not worth a purchase. ### 1/5 — Cobrança indevida *2026-04-07* Péssimo **Developer response:** Lamentamos saber que não atendemos às suas expectativas. Você pode enviar um e-mail com mais detalhes para support@filterly.app e faremos o nosso melhor para ajudar você? ### 1/5 — The worst app I’ve ever downloaded. It’s an aggressive scam that will charge you 19.99 daily. *2026-04-05, version 2.2* Disputing with your credit card isn’t enough. Please for the love of god just don’t download it. Oh and emailing them also doesn’t count as cancelling. Sliiiick. ## Most critical reviews (10 lowest-rated) ### 1/5 — Free trial but I got charged?! *2026-08-05* Signed up for free trial, but my account was charged the full amount instantly! **Developer response:** Hello! It’s completely understandable to feel uneasy about being charged when you expected a free trial. We appreciate you sharing your experience with us. We’re here to help and are committed to making your experience better. If you have any further concerns, please feel free to reach out through the in-app support option. Thank you for your feedback! ### 1/5 — Terrible *2026-06-22, version 2.9.2* Canceled 6 months ago. My App Store even shows the subscription canceled. I continue to be charged every single month even though it’s been canceled for months!!! This is unethical. ### 1/5 — Don’t do it! *2026-06-21, version 2.9.1* I signed up for the free trial to see what it was all about. Three minutes in I cancelled it because it was junk. 5 months later I’m still getting alerts from my bank that they have attempted to take $29.99 out of my account. My bank had to literally block them and I had to wait 10 days to get a new debit card. When you go into my iCloud subscriptions it clearly shows it as a non-active subscription so what the hell? Don’t do it! It’s a set up!! They will rob you blind! ### 1/5 — Problema *2026-06-12* Estou tendo um grande problema. Comprei para experimentar. Deu um bug. Nunca consegui usar. Não consigo entrar. Estou sendo cobrada no banco e não consigo interromper a assinatura. Quero cancelar e preciso de ajuda URGENTE. **Developer response:** Lamentamos saber da sua experiência e compreendemos o quão frustrante esta situação deve ser. Gostaríamos de ajudar a resolver o problema com o seu acesso e subscrição o mais rapidamente possível. Por favor, contacte a nossa equipa de suporte através do e-mail support@filterly.app, indicando o endereço de e-mail associado à sua conta, e investigaremos o caso imediatamente. Agradecemos a sua paciência e aguardamos o seu contacto para o ajudar. ### 1/5 — Tout est payant *2026-06-08* Il faut payer en plus de l’abonnement donc soit vous laissez votre CB soit vous prenez un abonnement qui ne sert à rien puisque il ne permet de rien faire ! **Developer response:** Nous sommes désolés d'apprendre que nous n'avons pas répondu à vos attentes. Pouvez-vous s'il vous plaît envoyer un e-mail avec plus de détails à support@filterly.app et nous ferons de notre mieux pour vous aider ? ### 1/5 — M *2026-06-05* Si votre objectif est de connaître votre coiffure idéal par rapport à votre visage, fuyez. Vous allez perdre votre argent et votre temps. **Developer response:** Bonjour ! Nous sommes désolés d'apprendre que l'application n'a pas répondu à vos attentes pour vous aider à trouver la coiffure idéale. Nous apprécions beaucoup vos retours, car ils nous aident à apporter des améliorations. Merci d'avoir partagé votre expérience ; nous espérons que vous trouverez des solutions mieux adaptées à vos besoins. Vos suggestions pour améliorer notre service sont toujours les bienvenues ! ### 1/5 — Takes forever to review your face without outcome *2026-06-05* I think it’s a scam! Unless my face is very unique it can’t suggest anything? **Developer response:** Hello! It sounds like you're experiencing some delays with the face review feature, and we appreciate you sharing your thoughts. We take your feedback seriously and have escalated this matter internally to ensure we're continually improving the experience. Your input is invaluable to us, and we hope you’ll give us another chance to enhance your photos in the future. If you have any concerns, please feel free to reach out to our support team through the app. Thank you for your understanding! ### 1/5 — Scam *2026-05-31, version 2.7* I downloaded the app, signed up to the free trial, found that the app is next to pointless, doesn’t do 1/10th of what it makes out it will do, cancelled my free trial and deleted the app, didn’t realise they still took payments! Can’t find how to cancel my subscription on their website. ### 1/5 — Betrüger *2026-05-26* Absolute Mehrheit Katastrophe **Developer response:** Hallo! Es tut uns leid, dass Ihre Erfahrung so enttäuschend war – insbesondere, da der Einstieg über die App nicht zuverlässig funktionierte und unklar gestaltet war. Wir nehmen Ihr Feedback sehr ernst und möchten dazu beitragen, den Start in der App künftig zuverlässiger und verständlicher zu gestalten. Bitte kontaktieren Sie uns über die Support-Funktion innerhalb der App, damit wir den Vorfall überprüfen und Sie unterstützen können. ### 1/5 — Almost impossible to cancel *2026-05-17, version 2.6* AVOID. App kept prompting me to take photo but nothing happens & I’m caught in a loop. Tried to cancel 10 minutes after subscribing. Asks for my login but I get invalid credentials error. Try to reset password. My email isn’t recognized. I’ll try from my laptop but otherwise I’ll have to cancel my debit card. I’m sure Filterly will have me email then. ## Most praised reviews (10 highest-rated) ### 5/5 — Bon sav *2026-07-20* Appli sympa et un véritable sav de qualité **Developer response:** Bonjour ! On voit que vous appréciez le SAV, et que vous avez le sentiment d'un vrai suivi de qualité. Votre avis est court, mais il fait vraiment plaisir: on sent que l'app vous plaît et que vous y voyez un vrai suivi de qualité. Merci pour votre soutien, ça compte beaucoup pour nous ! ### 5/5 — Bom, mas caro! *2026-05-02* Cobra 79 a SEMANA! **Developer response:** Agradecemos suas observações sobre o nosso aplicativo. Estamos sempre buscando maneiras de melhorar e oferecer mais valor aos nossos usuários. Se precisar de mais informações ou tiver sugestões, estamos aqui para ajudar! ### 5/5 — Absolutely try this app!! *2026-02-15, version 1.9.1* This app is AWESOME!! Must try!! ### 5/5 — Omg *2026-02-15, version 1.9.1* Omg ### 5/5 — New Confidence *2026-02-15* I have always hated photos of myself. I have always taken care of everyone else. married 32 years to a wonderful man. We had 5 children and just as we became empty nesters when we were called to do foster care for a grandchild and his brother, that led us to foster many more, subsequently when our kiddos ran out of options we adopted, adding 6 more children with special needs. Currently 3 of our 11 children are still adolescents. My husband of 32 years developed a terminal illness being diagnosed April 2022. I was his sole care provider. I became a widow in October 2024. My heart will forever belong to Tom. I decided it’s time to focus on self care, having a relationship with myself, learning to love myself. I’d been feeling drained, bone tired, old and unattractive, so I needed to change the reflection in the mirror. I decided to try this app to find the change in hairstyle I needed. Within a few moments the app helped me to see the changes I needed. That inspiration was very affordable, easy to use taking only a few moments. For the first time ever I love my reflection. **Developer response:** Thank you for sharing your heartfelt journey and how the app has helped you see yourself in a new light. We're so glad to hear that you found inspiration and ease in using it as a tool for self-care and transformation. Your story is truly inspiring, and it's wonderful that you're focusing on yourself during this time. ### 5/5 — Happy so far *2026-02-15, version 1.9.1* Enjoying so far - uploaded a photo and generated hairstyles to suit me and i like all of them. Good inspiration. ### 5/5 — Excellente application. *2026-02-12* Prix raisonnable, quelques images gratuites par jour et une bonne qualité notamment pour la partie photo studio. Petit regret, j’aimerai plus de modèles réalistes et professionnels comme la partie studio, pose classique, ombres et minimaliste et moins de modèle juste pour le fun, comme les animaux et les test de couleurs de cheveux. Je recommande. **Developer response:** Merci pour vos retours précieux et vos recommandations ! C'est formidable que vous appréciiez la qualité de l'application et les options disponibles. Votre suggestion concernant des modèles plus réalistes et professionnels est notée. Nous sommes heureux que vous partagiez votre expérience et vos idées avec nous ! ### 5/5 — Amazing fast *2026-02-08, version 1.9.1* Amazing and fast ### 5/5 — Umm *2026-02-08, version 1.9.1* Bueno ### 5/5 — Great app *2026-02-05, version 1.9* Love this app --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-13.*