# Financial Center First CU

> Mobile banking for Financial Center First Credit Union and Ball State Financial members. (iPhone/iPad app by Financial Center First Credit Union.)

- Source: https://appshunter.io/ios/app/financial-center-first-cu/id594824876 (this page in markdown: same URL + `.md`)
- Developer: [Financial Center First Credit Union](https://appshunter.io/developer/594824879)
- Category: Finance
- Price: Free
- Rating: 4.84/5 from 773 App Store ratings · 105 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 180 MB
- Languages: English, Spanish
- Released: 2013-01-29
- Data updated: 2026-08-21
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/financial-center-first-cu/id594824876/reviews.md

## What is Financial Center First CU?

Your mobile banking experience starts here! With the Financial Center app, you can confidently bank anywhere, anytime. You’ll enjoy:

APP FEATURES:
•	Check your account balances and transaction history
•	Deposit checks using your device's camera
•	Transfer funds between accounts seamlessly
•	Pay bills electronically and manage payments
•	View check images for easy reference
•	Locate ATMs and branches 
•	And so much more!

APP SECURITY:
•	Encryption ensures your data and finances are secure
•	Password and security questions required at login
•	Automatic inactivity time-out for added protection
•	Quickly deactivate access if your device is lost or stolen

APP REQUIREMENTS:
You must be a Financial Center First Credit Union or Ball State Financial member and registered for Online Banking. Visit fcfcu.com to register. Mobile banking services are free; carrier charges may apply.

## Key features

- Check account balances and transaction history
- Deposit checks via device camera
- Transfer funds between accounts
- Electronic bill payment and management
- View check images
- Locate ATMs and branches

## What do users think of Financial Center First CU?

Overall sentiment: mixed

**Pros**

- 👍 User-friendly interface and easy navigation
- 💡 New SavvyMoney feature for credit monitoring
- 🔗 External account linking and transfers
- 💰 Savings goals feature
- 🎨 Customizable account names and colors
- 💳 Enhanced card management and settings
- 📱 Mobile deposit functionality
- 🚀 Faster app performance
- 👥 Peer-to-peer payment capability
- 🎯 Dashboard customization options
- ✨ Modern, clean design aesthetic
- 🏦 Excellent in-branch customer service

**Cons**

- 🐛 Face ID/Touch ID authentication glitches
- ❌ Removed planned transaction feature
- ❌ Removed true balance tracking
- 🔐 Excessive security questions for internal transfers
- ❌ Removed transaction log option
- 📊 Credit card activity not displayed in app
- 🐛 Mobile deposit issues
- 🔧 Bill pay confusing and unintuitive
- 🐛 Inter-account transfers not working properly
- ⚠️ Incorrect payment addresses stored
- 🐛 Pending transactions visible in app but not to support
- 📱 App incompatible with iPhone 14 Pro Dynamic Island
- 🐛 App crashes on older iOS versions
- 🔤 Small font size for credit card balances
- ❌ Cannot paste passwords from password managers

**Commonly reported bugs**

- Face ID authentication fails repeatedly
- Touch ID authentication fails repeatedly
- App crashes immediately after login
- App opens upside down
- Security question answers not registering
- Mobile deposit rejection issues
- Bill pay feature missing or hard to find
- Inter-account transfers not displaying
- Links require multiple clicks to work
- Manage cards feature non-functional
- Pending transactions not visible to customer service
- App incompatible with iPhone 14 Pro models
- App incompatible with iPhone 13 and iOS 15
- Live chat support unresponsive
- Account lockouts requiring branch visit
- App slow to load (25+ seconds)
- Password field doesn't allow pasting

**Most requested features**

- Credit card activity display in app
- Restore planned transaction feature
- Restore true balance tracking
- Reduce security questions for internal transfers
- Restore transaction log search functionality
- Apple Pay integration
- Apple Watch support
- Apple TV support
- Siri integration for quick balance
- Notification widgets for iOS
- 3D Touch options
- Transaction notifications for large purchases
- Low balance alerts
- iPad app version
- Password save functionality
- Branch location directory
- Loan payment due dates and amounts display
- Dark mode option

## Recent user reviews (10 of 105)

All indexed reviews: https://appshunter.io/ios/app/financial-center-first-cu/id594824876/reviews.md

### 4/5 — Mobile

*2026-06-25, version 4021.0.2*

I miss the pending option before the update.

### 5/5 — User friendly

*2026-06-22, version 4021.0.2*

Great convenience

### 5/5 — Banking Made Easy

*2026-06-13, version 4021.0.2*

The ease of depositing and the App has saved us a ton of time.

### 5/5 — Easy to Use

*2026-01-21, version 4019.1.0*

Love the app and how easy and understandable it is for users to access and navigate!

### 5/5 — Live my Cu

*2025-11-13*

I used to work here and still bank here because I like it so much. Everyone is always very helpful and nice. I usually go to branch on W 86th St and as soon as they see me walk in they’re saying hello and how can we help you. Also very friendly at this branch. Even the manager said hello and goodbye to me from his office!

**Developer response:** Thank you so much for sharing this wonderful review. It means a great deal to us that you not only continue to bank with Financial Center, but also speak so highly of your experience.

We’re proud to hear that our W 86th St team continues to make you feel welcomed the moment you walk through the door. A simple hello, a friendly conversation, and genuine care are at the heart of who we are.

### 3/5 — Better than before

*2025-11-06*

App is 1000x better than in the past. Couldn’t even reliably login to the other more than 3x/year, no matter the # of attempts. I’ve only run into mobile deposit issues and intermittent working on the site so far. So, better than before. Middling so 3 stars for now.

**Developer response:** Thank you for taking the time to share your experience with our app. We’re glad to hear that you’ve noticed a significant improvement from the previous version – delivering a more reliable and accessible Digital Banking experience is exactly what we’re working toward every day.

We also appreciate your honesty about some of the intermittent performance issues you’ve encountered. Your feedback helps us continue improving, and we want to make sure everything works smoothly for you. If you’re open to it, you can reach out to our team at communitydevelopment@fcfcu.com with contact information and we would be happy to take a closer look at what you’re experiencing so we can try to help resolve it.

Thank you for being a member and for giving the updated app a try!

### 4/5 — Needs credit card activity

*2025-08-05*

It’s a pretty good app and pretty clean to use, but there needs to be a way to display activity on the app for my credit card just like it shows activity for checking accounts/savings accounts

### 1/5 — Terrible

*2025-01-03*

New “upgrade” is perfect example of why you shouldn’t change what was working.  Bill pay is confusing and not intuitive. CU had entered wrong payment addresses and my bills weren’t paid on time, incurred late charges.  There’s a current pending hold transaction dated November that I can see on the app but customer service cannot. 
Seriously, WTH. 
If upgrades must be made MAKE SURE TO WORK OUT THE BUGS PRIOR TO RELEASING.

### 1/5 — Take it back or fix it

*2024-12-16, version 4014.2.1*

The app before was a no brainer when making vehicle payments, now it is impossible to make payments via app. Had to go through the internet and login and make a vehicle payment. The company needs to fix this issue and make things easier to navigate when making vehicle payments.

### 1/5 — Straight Garbage

*2024-12-01, version 4014.2.1*

The new website straight garbage. Too many steps to perform an action. Inter-account transfers do not show up or are not usable. It takes multiple clicks on links to get them to work. Total amateur hour.

## Frequently asked questions about Financial Center First CU

### What can I do with the Financial Center app?

The app allows you to check account balances and transaction history, deposit checks using your device's camera, transfer funds between accounts, pay bills electronically, view check images, and locate ATMs and branches. It offers a comprehensive mobile banking experience.

### Is the Financial Center app free to use?

Yes, mobile banking services through the Financial Center app are free. However, standard carrier charges for data usage may apply depending on your mobile service provider.

### What are the security features of the app?

The app employs robust security measures including data encryption, password and security question requirements at login, automatic inactivity time-outs, and the ability to quickly deactivate access if your device is lost or stolen to protect your finances.

### Who is eligible to use the Financial Center app?

To use the app, you must be a member of Financial Center First Credit Union or Ball State Financial and be registered for Online Banking. You can register for online banking on their website, fcfcu.com.

### What are the requirements to use the app?

You need to be a registered member of Financial Center First Credit Union or Ball State Financial and have an active Online Banking registration. You will also need a compatible mobile device with internet access.

## Version history (last 5 releases)

### 4022.1.1 — 2026-08-20

Our new experience provides easier access to the features you use most while on the go. This new version includes updates to the accounts, mobile deposit and navigation experience.

### 4022.0.0 — 2026-07-29

Our new experience provides easier access to the features you use most while on the go. This new version includes updates to the accounts, mobile deposit and navigation experience.

### 4021.1.3 — 2026-07-01

Our new experience provides easier access to the features you use most while on the go. This new version includes updates to the accounts, mobile deposit and navigation experience.

### 4021.0.2 — 2026-05-05

Our new experience provides easier access to the features you use most while on the go. This new version includes updates to the accounts, mobile deposit and navigation experience.

### 4020.2.0 — 2026-04-07

Our new experience provides easier access to the features you use most while on the go. This new version includes updates to the accounts, mobile deposit and navigation experience.

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## More apps by Financial Center First Credit Union

- [Financial Center Wallet](https://appshunter.io/ios/app/financial-center-wallet/id1515338693)

All apps by Financial Center First Credit Union: https://appshunter.io/developer/594824879

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*
