# Financial Plus Credit Union — user reviews

> 69 indexed App Store user reviews of Financial Plus Credit Union by Financial Plus Credit Union, rated 4.84/5 from 2,876 ratings.

- Source: https://appshunter.io/ios/app/financial-plus-credit-union/id434287037/reviews
- App overview in markdown: https://appshunter.io/ios/app/financial-plus-credit-union/id434287037.md
- Rating breakdown: 5★ 2,464 · 4★ 167 · 3★ 38 · 2★ 6 · 1★ 35

## What do users think of Financial Plus Credit Union?

Overall sentiment: positive

**Pros**

- 👍 Easy to use
- 🚀 Convenient mobile access
- 💳 Excellent for managing finances
- 📸 Great mobile deposit feature
- 🔒 Secure with fingerprint login

**Cons**

- 🐛 App crashes/freezes
- ⚠️ Unreliable during certain hours
- 🔍 Limited account history access
- 💰 ATM fees for out-of-network usage

**Commonly reported bugs**

- Mobile deposit feature causes app crashes
- iPad version not working properly
- Login issues during certain times

**Most requested features**

- Expand account history access
- Add pending transaction visibility
- Enable password/fingerprint changes via app
- Provide branch hours and contact info in-app

## Newest reviews (14 of 69)

### 5/5 — It's not a bank

*2017-04-21, version 5.2.6.1*

Get the app

### 4/5 — Love but could use one more thing

*2016-11-17, version 5.2.6.1*

I love this app. We bank out of state and the mobile deposits are perfect. Only thing I wish we could see pending transactions.

### 5/5 — A++

*2016-09-27, version 5.2.6.1*

Can't live without this app!  We live out of state and doing deposits used to be such a process!

### 5/5 — A+

*2016-09-19, version 5.2.6.1*

Making it even easier to manage my finances.

### 5/5 — Wonderful and so useful

*2016-08-10, version 5.0.0*

One of the best and useful apps around. So easy to navigate and I love the finger print security access.

### 5/5 — So easy and convenient to use

*2016-06-02, version 5.0.0*

Love this app. I can keep track of my accounts, bill payment, and deposits 24/7. I love the ease of depositing checks by taking photos of front and back. This is so life changing!

### 5/5 — Convenient and simple

*2016-01-27, version 4.6.3.0*

So convenient!! I use it daily and love being able to manage everything in one quick app.

### 5/5 — Very easy to use and works great!

*2016-01-04, version 4.6.3.0*

I love this app. It works great when I am away from home or at work. Very quick and resourceful. I highly recommend this for everyone that banks at FPCU.

### 5/5 — Convenient

*2015-12-07, version 4.6.3.0*

Saves me a lot of trouble of rushing to the bank on lunch hour and makes keeping track of my money easier

### 5/5 — An app that offers a TON w/o having to pay for it!!!

*2015-10-01, version 4.6.3.0*

I like the fact that I can just take a picture of a check and it's automatically added to my account within minutes! I love the new fingerprint touch to get in so I don't always have to type in my password! I love how accurate it is when tell me my availability instead of just saying how much I technically have for the moment!!
The only downside is that it's not nationwide, so to pull money out ANYWHERE I have to pay the ATM fee AND $1 to the bank, and I live an hour from either branch now and that can be extremely frustrating bc nowadays EVERY penny counts!!
Otherwise?? GREAT APP!! It offers so much!!!

### 5/5 — Great app

*2015-08-10, version 4.3.0.0*

Love the mobile deposit
Just wish I could figure out how to change my password via mobile or on the full site

### 5/5 — Easy and great

*2015-07-16, version 4.3.0.0*

Wonderful app . Easy to use !

### 5/5 — Excellent

*2015-04-23, version 4.3.0.0*

Simple, Convenient, Safe. What more can you ask?

### 5/5 — Awesome App

*2015-03-24, version 4.3.0.0*

This app is really cool I love it! I am able to keep track of my spending and savings and on my checking accounts. Really cool!

## Most critical reviews (10 lowest-rated)

### 1/5 — App keeps freezing

*2025-07-31, version 2025.2.2.12*

Can’t open app have to keep deleting it and downloading it often.

### 1/5 — Useless

*2025-06-12, version 2025.2.2.12*

This app and their IT department is absolutely uslesss… it is constantly down for no apparent reason

### 1/5 — Download

*2015-09-19, version 4.3.0.0*

I can't downloaded ad this app.

### 1/5 — Terrible!

*2014-03-15, version 4.0.0.0*

During the hours that the bank is closed expect to see the statement "We are unable to display your information at this time.  Please try again later." about 80% of the time!! So frustrating!

### 1/5 — Please fix

*2014-02-14, version 4.0.0.0*

iPad version not working

### 3/5 — Was great!

*2026-05-29, version 2026.01.01*

The latest update is good but there’s a bug that causes the bill pay section to not load if you are in it and try to go back. Then it won’t load anymore without closing the app completely.

### 3/5 — Be better if no limit on history

*2021-02-19, version 6.5.5.41*

In general FPCU would be a much better credit union service if members weren’t limited on history. In today’s tech, data storage is relatively cheap, the type of data needed is small (text, numbers). Members should have limitless access to their history. I’m a data guy and would love to be able to research spending for a longer duration than 6 months or so. I’m thinking I should be able to get all my spending data.

### 3/5 — Photo crashing

*2015-05-23, version 4.3.0.0*

I like the app over all, but I am really frustrated with the mobile deposit feature! Every time I try to take a picture of a check to mobile deposit it, it will cause the app to crash!

### 3/5 — App

*2012-07-02, version 3.0.0*

It is very helpful but I can't sign in whenever I get paid. I have to wait a whole day to check

### 3/5 — It's ok

*2012-06-27, version 3.0.0*

Great to keep track of your balance. But won't let me log in sometimes.

## Most praised reviews (10 highest-rated)

### 5/5 — Best banking experience in the Illinois Valley by far!!

*2026-07-05, version 2026.01.01*

This credit union is amazing…great digital services backed up by exceptional personal service. I’ll never do business anywhere else.

### 5/5 — Financial Plus

*2025-07-07, version 2025.2.2.12*

Excellent app, very easy to use.

### 5/5 — Pete F

*2021-02-09, version 6.5.5.41*

Pete is a terrific resource

### 5/5 — This app surprised me!!

*2020-08-10, version 6.4.1.36*

I wasn't expecting to get an app for such a small business, but it's here and it's great. The only thing it doesn't do is tell me when my loan payments due. But it was great when it let me know there's an ATM in my area without a surcharge. It's a simple app and very useful. Thank you!!

Update 8/2020:
New logo looks good and the new Morris building is looking great!

### 5/5 — Love it

*2020-05-14, version 6.3.1.33*

This is an awesome app for me. I love it because it lets me know when a  purchase has been made from my account. I just LOVE IT!!!

### 5/5 — FPCU

*2020-04-27, version 6.2.1.31*

Love this bank

### 5/5 — You asked - I did

*2019-10-21, version 6.0.1.27*

It’s great.
Only thing, would be nice to be able to check on multiple accounts.
I know you were working on it.
Keep trying. You guys are great.
Been with you since  ‘03.

### 5/5 — Best app ever

*2019-06-23, version 5.12.2.26*

Great app

### 5/5 — Update

*2017-06-13, version 5.5*

It's a royal pain that every update loses your password and thumbprint

### 5/5 — Great!!

*2017-05-18, version 5.2.6.1*

Great!!!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*
