# Financial Resources FCU — user reviews > 70 indexed App Store user reviews of Financial Resources FCU by Financial Resources Federal Credit Union, rated 4.78/5 from 2,247 ratings. - Source: https://appshunter.io/ios/app/financial-resources-fcu/id510104651/reviews - App overview in markdown: https://appshunter.io/ios/app/financial-resources-fcu/id510104651.md - Rating breakdown: 5★ 1,819 · 4★ 165 · 3★ 48 · 2★ 11 · 1★ 39 ## What do users think of Financial Resources FCU? Overall sentiment: neutral **Pros** - 👍 User-friendly app - 💳 Convenient features (e.g., mobile check deposit) - 🚀 Easy to use and navigate - 💫 Excellent customer service - 🤝 Positive banking experience **Cons** - 🐛 Bugs and glitches (e.g., login issues, app crashes) - 🔍 Limited functionality (e.g., no bill pay, limited transfer options) - 🔄 Outdated or slow app performance - 🔒 Security concerns (e.g., biometrics not working) **Commonly reported bugs** - Mobile deposit feature not working consistently - App freezes or crashes after recent updates - Biometric authentication (e.g., Face ID, Touch ID) not functioning properly - Compatibility issues with password managers and other apps **Most requested features** - Add bill pay feature - Improve mobile check deposit reliability - Implement Apple Pay integration - Enhance transaction history and search capabilities - Provide more customization options ## Newest reviews (10 of 70) ### 4/5 — Could be better *2021-09-11, version 10.6.0.1* This App used to be more user friendly and was comparable to other (big) bank applications. However, a recent upgrade gave it a different look and feel…not as intuitive - although it has many good features, it’s harder to find them. ### 2/5 — Freezes after a while on iPhone *2020-04-16, version 6.0.1.30* App works right after phone is turned on, but after <1 day - app freezes ### 5/5 — Alexis vanderhall *2019-09-15, version 6.0.1.30* I love this app and bank ### 2/5 — Simple *2019-04-04, version 5.11.0.28* Would love to have the option to transfer money from one my other bank to this one to pay my Car loan. ### 5/5 — Mobile deposit buggy *2019-03-29, version 5.11.0.28* Can’t seem to deposit the checks despite capturing the image within the margins, good contrast, good lights. Very frustrating ### 5/5 — Nick Veras *2018-07-23, version 5.9.1.26* All work perfect, but if you guys add the credit card transaction to the app, that be great... Best regards ### 5/5 — Great App. Time to take to next level *2018-04-05, version 5.6.1.17* If this sent you an instant notification, every time your debit card was used (like Amex does) it would be HUGE. otherwise, app is great. ### 5/5 — Very Good App *2017-11-21, version 5.6.1.17* I like the fact that it deducts as soon as i use my card even tho the status is pending... that way I’ll know how much I’m working with ### 4/5 — Very Convenient *2017-01-20, version 5.2.6* This app has come a long way. Very easy to use. Mobile deposit is fantastic. Can do pretty much everything on it. ### 5/5 — Very easy *2016-12-21, version 5.2.6* This app makes it so easy to check my account every day and to deposit checks since I no longer have a branch close by. ## Most critical reviews (10 lowest-rated) ### 1/5 — FRFCU Mobile App *2025-10-05, version 25.2.101.1* Archaic at best. Doesn’t recognize the device even during the same browser session. ### 1/5 — Direct deposit *2025-07-31, version 25.2.101.1* If you have a payroll direct deposit those funds should be available as soon as your check is deposited to your account. what is the reason the funds are not available on the date the bank receive the funds; you should revisited your policy before you give a response. reminder it’s a payroll check! ### 1/5 — FRFCU Mobile App *2024-09-28, version 24.8.0.1* Archaic at best. ### 1/5 — Bug fix creates bugs *2023-09-28, version 23.2.0.1* I have used this app for well over 8 years. This latest version no longer functions with my password vault LastPass and dumped all of my trusted devices. Hopefully this will be corrected soon or I’ll be looking for another credit union. ### 1/5 — Terrible policies make app worse *2023-06-21, version 10.6.1.1* App used to be great, and really user friendly. Now because of bank policies, basic features are taken away. No Face ID, mobile deposit rejects constantly, useful information in the app taken away. So frustrated that I will likely close my accounts here! ### 1/5 — Please test updates before…. *2022-08-10, version 10.6.1.1* Please test updates before implementation … all the biometrics on the updated app do not work… so what was the point of the update? ### 1/5 — Love FRFCU *2021-06-09, version 10.6.0.1* Always very responsive ### 1/5 — Customer Services *2020-12-07, version 6.5.2.36* After latest updates I have so many problems with logging in with other Apple devices ### 1/5 — Lacks Many Features *2018-04-16, version 5.6.1.17* The transaction search feature cannot filter by transaction type or date range. The online statement for savings account is a joke. It has ALL your activity from account opening to present, oldest first, and only shows the first page. It’s impossible to find recent transactions. And you can’t save it to iBooks, either. This is a huge problem because I turned off paper statements! ### 2/5 — Low rate *2024-03-17, version 23.2.0.1* Every time that I try to open the statement It doesn't down low. I feel this app is too slow. ## Most praised reviews (10 highest-rated) ### 5/5 — Great app *2026-02-11, version 25.2.102.1* 5 ### 5/5 — Thank You *2025-08-22, version 25.2.101.1* Thank You Mr. Marlon Sarmiento for being kind and patient. Answering/explaining my questions, telling me different options/accounts that would benefit me and my family. You made me feel comfortable to speak with you as if we knew each other for some years lol ### 5/5 — Thank You - Thank You *2025-03-15, version 24.9.201.1* I just want to say your Branch at 525 Washington Blvd., near the Newport Mall in Downtown Jersey City. NJ Is easy to get to and your Staff….. Marlin, Marcella and Jasmine have always helped me with Training on your new App and walking me thru the various steps regarding transactions They are all very professional. I LOVE your location. Once Again, Thank You for great Support. They ALL wear multiple Hats. Trust them to give me the best banking advice for planning and security. Jasmine and Maricela, I Love You. ### 5/5 — Services *2024-10-30, version 24.8.0.1* Thank you for your service and support ### 5/5 — 💫 *2024-10-08, version 24.8.0.1* Thanks for all you do for us . Many had helped me in the past I can not remember.Just two to mention;Sonia and Marlon Sarmiento .💫 ### 5/5 — W *2024-04-11, version 24.1.0.1* We ### 5/5 — Transfer attempt *2024-02-27, version 23.2.0.1* Have requested a larger transfer limit several times and rejected. ### 5/5 — Review *2023-10-25, version 23.2.0.1* The apps works great, keep up the good work! ### 5/5 — Good, but Needs an update *2023-03-25, version 10.6.1.1* It’s been many months since this app was updated. Most things work, but I can’t print my statements and the links on the menu bar for bill pay and something else overlap each other. ### 5/5 — Exaclent app *2020-09-06, version 6.4.1.35* Love it. Very easy. The only thing I am having an issue is depositing check --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*