# Find It, Fix It

> Report city maintenance issues in Seattle with location data. (iPhone/iPad app by City of Seattle.)

- Source: https://appshunter.io/ios/app/find-it-fix-it/id568509551 (this page in markdown: same URL + `.md`)
- Developer: [City of Seattle](https://appshunter.io/developer/568509554)
- Category: Utilities, Travel
- Price: Free
- Rating: 3.00/5 from 44 App Store ratings · 96 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.4 · 25 MB
- Languages: American English, Arabic, Filipino, French (France), Haitian Creole, Kabuverdianu, Brazilian Portuguese, Russian, Chinese (Simplified, China), Somali and 3 more
- Released: 2012-11-06
- Data updated: 2026-08-24
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/find-it-fix-it/id568509551/reviews.md

## What is Find It, Fix It?

Want to report a pothole, graffiti or an abandoned vehicle while on the go in Seattle? The City of Seattle’s "Find It, Fix It" app gives you a convenient way to alert the City to such issues, while providing location information that helps City staff respond.

## Key features

- Report potholes
- Report graffiti
- Report abandoned vehicles
- Provide location information
- Alert city staff

## What do users think of Find It, Fix It?

Overall sentiment: negative

**Pros**

- 👍 Easy to report issues
- 📸 Ability to attach photos
- 📍 GPS integration for location
- 🚀 Quick resolution for some issues
- ✅ City does respond sometimes
- 💡 Good idea for citizen reporting
- 💬 Convenient communication channel

**Cons**

- 😞 City often ignores reports
- 😞 Reports closed without resolution
- 😞 Lack of follow-up or feedback
- 😞 Inconsistent response times
- 😞 App is fundamentally broken
- 😞 Useless for parking enforcement
- 😞 Categories don't fit all problems
- 😞 App doesn't work for some users
- 😞 City doesn't care about issues
- 😞 App creates false appearance of action
- 😞 Reports are closed randomly
- 😞 App is a joke
- 😞 City doesn't provide services
- 😞 App is a waste of taxpayer money
- 😞 App is a black hole for reports
- 😞 Selective enforcement
- 😞 App is a scam
- 😞 App is inhumane (reporting homeless)
- 😞 App is gross/disgusting
- 😞 App is a war on the poor
- 😞 App is a snitch tweeting tool
- 😞 App is messed up
- 😞 App is useless

**Commonly reported bugs**

- Cannot sign out
- App only submits on WiFi
- App won't open
- Battery draining after update
- New version is not good
- Terrible 'new' format
- App crashes when trying to open
- Cannot get past location step
- App does not work (submit button inactive)
- App needs location even when given
- App doesn't work
- App crashes
- App is buggy
- App is wonky and shoddily built
- App freezes on login screen
- App is slow
- Cannot locate correct address
- Submit button not active
- App doesn't work on iOS 14
- Non functional, unable to submit
- Buggy app

**Most requested features**

- Way to cancel a request
- Provide feedback on why tickets are closed
- More categories for reporting
- Searchable location map
- Promote the app more
- Follow through with full cleanup
- Add damaged sidewalk category
- Scan license plate for vehicle reports
- Option to cancel a request
- Ability to see why a ticket was closed

## Recent user reviews (10 of 96)

All indexed reviews: https://appshunter.io/ios/app/find-it-fix-it/id568509551/reviews.md

### 1/5 — Summary is spot on, pointless

*2026-01-30, version 6.4.29*

City of Seattle doesn’t do their “fix it” part, and they removed the most needed parking violation report, because the city doesn’t provide services to citizens. Not worth getting your hopes up that something will be done by your city government.

### 1/5 — Nothing ever happens

*2026-01-07, version 6.4.29*

This app is sue candy… reprint issues that the city NEVER cares about .. Turing to reports it the app pushes you to customer service and NO ONE  At the city cares or does anything maybe alot hole bit nothing else

### 1/5 — No list of reports and no map?

*2025-12-06, version 6.4.29*

This seems fundamentally broken in basic ways.

### 1/5 — This app is a joke

*2025-09-28, version 6.4.24*

The app exists to create the appearance that Seattle cares about people, they do nothing to address issues with sidewalks and accessibility. 
Don’t bother with this app they don’t pay attention and you’re just wasting your time.

If they cared they would audit the system they are in charge of and preemptively take action. 
These folks hate humans, particularly impaired ones.

### 4/5 — Response time is great. However…

*2025-09-05, version 6.4.24*

It would be great if there was a way to cancel the request as sometimes the issue gets resolved and I feel guilty for making a request and don’t want to waste the time of the response team.

### 1/5 — No follow-up

*2025-08-25, version 6.4.24*

I used the app to report a parking violation.  Case was then closed without any stated reason or follow-up.  So in my case...useless.

### 1/5 — Closed my ticket with no response

*2025-07-17, version 6.4.22*

Reported an illegally parked vehicle with photo proof and they closed the ticket without explanation.

### 5/5 — Great app.

*2025-06-17, version 6.4.16*

Awesome that we have this as a city. App works great.

### 2/5 — Anyone there??

*2025-05-12, version 6.4.16*

Over a period of 48 hours I’ve reported an overtime parked car in a 30 min load zone with no acknowledgment or response. Four other reports of parking by a hydrant/stop sign/no parking zone on four separate occupances
have also been ignored. What’s up? Is Find It Fix It still operable?

### 1/5 — Can’t sign out

*2025-01-09, version 6.4.7*

Can’t sign out

## Frequently asked questions about Find It, Fix It

### What does the Find It, Fix It app do?

The Find It, Fix It app allows users to report non-emergency issues within the City of Seattle. This includes problems such as potholes, graffiti, and abandoned vehicles. It helps streamline the reporting process by providing essential location information.

### What kind of issues can I report with this app?

You can report issues like potholes, graffiti, and abandoned vehicles. The app is designed to alert City staff to these types of problems, enabling them to respond effectively.

### Is this app free to use?

Yes, the Find It, Fix It app is completely free to download and use. There are no in-app purchases or advertisements associated with its functionality.

### Who is this app for?

This app is intended for residents of Seattle who wish to report non-emergency maintenance issues within the city. It provides a convenient way to communicate these concerns to the City.

## Version history (last 5 releases)

### 6.4.29 — 2025-11-25

Bug fixes and performance improvements

### 6.4.24 — 2025-07-31

Bug fixes and performance improvements

### 6.4.23 — 2025-07-17

Bugfixes and performance improvements

### 6.4.22 — 2025-07-04

Performance improvements and bugfixes

### 6.4.16 — 2025-01-10

Bug Fixes and Performance Improvements

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## More apps by City of Seattle

- [Seattle Recycle & Garbage](https://appshunter.io/ios/app/seattle-recycle-and-garbage/id1371067188)
- [Seattle Tree Walks](https://appshunter.io/ios/app/seattle-tree-walks/id1481407534)

All apps by City of Seattle: https://appshunter.io/developer/568509554

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*