# Find It Fix It — user reviews

> 14 indexed App Store user reviews of Find It Fix It by London Borough of Tower Hamlets.

- Source: https://appshunter.io/ios/app/find-it-fix-it/id585169708/reviews
- App overview in markdown: https://appshunter.io/ios/app/find-it-fix-it/id585169708.md

## Most critical reviews (10 lowest-rated)

### 1/5 — Useless

*2020-08-02, version 4.0.1*

A complete waste of time; made multiple reports for graffiti etc and nothing ever happens; have had outstanding reports for over a year; please can the council use tax payer money to provide services and not just waste it

### 1/5 — Nil Action

*2019-03-20, version 4.0.1*

I’ve reported numerous items via the app, they have all either been ignored or status’s changed to closed with no action or response given. Shame on you Tower Hamlets Council, don’t create reporting system and never actually follow up on reports.

### 1/5 — Mmmmm

*2014-02-13, version 1.1*

Very basic app that allows you to take a photo with your camera or use one already in your album, include gps location data, then creates an email to Tower Hamlets. 
Replies just come by email. 

Now this could be a better app but the real issue is at the Tower Hamlets end. 
Receive email to tell me the job has been passed to a contractor (usually within 24hrs) but the job doesn't get done. 
Have re-reported issues many times and tried to chase up issues but nothing. 
Very basic app - very @&£? Council

### 1/5 — Would be ok if LBTH actually responded

*2014-01-18, version 1.1*

A very basic app, used by myself and other locals to highlight piles of rubbish on our street. I received a response weeks ago, still nothing done to clear up the chronic rubbish problem.

### 3/5 — Useful but not great

*2024-09-19, version 4.4.1*

If you add a comment to a report to update it, the status changes to “closed” so I’m no longer sure if my report is active or not. Also I NEVER remember the name of the app, even as I type this I’ve already forgotten it, I always have to go to the App Store and search for tower hamlets

### 3/5 — Ok idea but some bugs

*2016-09-27, version 3.0*

When leaving a report it is not possible to change the map location which means reports submitted have the wrong data on them.

### 4/5 — Accuracy of locations is an Issue

*2023-01-14, version 4.3.1*

The map function regularly states the wrong street, and cannot be easily changed. Please consider adding What Three Words functionality.

### 4/5 — Brilliant app

*2013-07-15, version 1.0.1*

Really love this way of telling my local council when something needs fixing. They react very quickly and reply to you!

### 5/5 — What a great idea!

*2019-01-20, version 4.0*

Thank you for being so awesome and useful, a great tool to keep the council updated and the communities united for a common goal.

Also, the app is very practical and very pretty.

### 5/5 — Fantastic!

*2017-09-01, version 3.0.1*

Just discovered and already used to volunteer locally tomorrow! 
Love it! The bin overflow tool, the love it/fix it options. There potential for additional options in future updates too. 
Well done TH!

## Most praised reviews (4 highest-rated)

### 5/5 — An Appy resident

*2016-05-13, version 2.0*

Take a photo, add a short description, the app finds your location and then done. 
The Clean Team normally arrives within 24 hours and sort everything out. 
Very Appy.

### 5/5 — Resident of Tower hamlets

*2014-08-06, version 1.1*

The Fifili app is a brilliant idea and provides a superb and interactive service with the tower hamlets council. Every time I have used with with an issue, I have received a prompt and direct response. Personally I think all councils should adopt this app as it really does help the community and makes my street a nicer place to live!

### 5/5 — JB

*2013-04-01, version 1.0.1*

Brilliant innovation

### 5/5 — Fabulous

*2013-03-31, version 1.0.1*

Best local authority app ever

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-05.*