# Find My Kids ~ Footprints™ — user reviews > 195 indexed App Store user reviews of Find My Kids ~ Footprints™ by Sollico Software Corporation, rated 2.75/5 from 8 ratings. - Source: https://appshunter.io/ios/app/find-my-kids-footprints/id400119299/reviews - App overview in markdown: https://appshunter.io/ios/app/find-my-kids-footprints/id400119299.md - Rating breakdown: 5★ 1 · 4★ 2 · 3★ 0 · 2★ 0 · 1★ 4 ## What do users think of Find My Kids ~ Footprints™? Overall sentiment: negative **Pros** - 👍 Works consistently - 🚀 Accurate location tracking - 💡 Useful geofencing and notification features - 😊 Positive user experience when it works **Cons** - 🐛 Inconsistent performance, often fails to update locations - 🔋 High battery consumption - 🔒 Privacy concerns around location data usage - ❌ Unreliable customer support **Commonly reported bugs** - Frequent crashes and freezes, especially after iOS updates - Inconsistent or delayed location updates - Subscription issues, including unexpected charges and expired subscriptions **Most requested features** - Search function for setting up geofences - Ability to use logged waypoints to set geofences - Automatic location tracking without requiring user permission ## Newest reviews (19 of 195) ### 3/5 — Needs Search for the Geo Fence Feature *2018-07-30, version 2.4* Giving it two more stars than it deserves only because it works, despite the inconveniences I mention below. I’ve not found it as hard to set up as others may describe, but am dismayed that when setting up a geofence you have to physically scroll the map and zoom in to the location you want. For some reason they have not provided a search function to allow you to pinpoint an exact address. Very inconvenient for when you are setting up a geofence in a location that is far away (I.e. across the country) and you don’t know enough about the location. I had to switch back and forth between the phone’s native map app and Footprints several times to pinpoint the locations for my long distance geofences. Also, when setting a geofence the map can only display in hybrid mode, even when you change the main screen’s map settings to just a plain old graphical map. This makes setting a the above mentioned long distance geofence even more cumbersome, as the map refresh rates are much slower. It would also be great if you could use a logged waypoint to set up a geofence. No can do. Lastly in the complaint department, tracking others won’t work unless you switch both location tracking and location sharing on for your own phone, even though you may not be giving others (I.e. your kids) permission to track you. What this tells me is Footprints is forcing you to track yourself and is likely using your location data for their own purposes. ### 1/5 — Do NOT buy *2017-06-30, version 2.2* I will be disputing this on my credit card bill, does not work, can't find my son to sync app. DO NOT waste money ### 1/5 — Waste of money *2016-12-28, version 2.2* I purchased the app three days ago and it won't let me register as it keeps saying there a error. I want my money back!! ### 4/5 — Once it's configured properly, it's very good *2016-11-01, version 2.2* My wife and I have been using Footprints for over a year now to track our two kids. It took us quite a while to configure the app and indeed customer service didn't really help. But once we figured it out, we were able to add many locations (fences) and now we get notifications whenever our kids arrive/leave home, school and all their activities. It's also pretty accurate and doesn't waste too much battery. We just renewed our subscription for all 4 of us for two years ($5.99 if I'm not wrong). I had issues with the renewal and it charged me 5 times, but I just called Apple Customer Service and got my money back right away. It turned out I had to uninstall and reinstall the app and then it worked like a charm. To my best knowledge it's the best app that keeps track of the kids whereabouts out there. So don't get discouraged if it's hard to set it up or if customer service is not good. It's worth using it once you go through the hurdles. ### 1/5 — Crashed again *2016-10-03, version 2.2* Used to work great - recently it had been loading with only a grey screen. I sent a message to them on the 25th of Sept with no reply at all. Has crashed again, and again. Sucks double because I just PAID to extend my contract of 3 devices!!!!!!!! ### 1/5 — Horrible *2016-08-23, version 2.2* I bought the service for all 3 of my devises and it does not track at all. No customer service and no way to contact developers ### 1/5 — Horrible! *2016-07-22, version 2.2* Do not buy! Once you buy the app doesn't even open. And doesn't do anything $4.00 wasted on my part. ### 1/5 — Rip off!!! *2016-07-12, version 2.2* Stopped working and when I tried renewing it took my money 5 times! No support response. This is a scam- run away! ### 1/5 — Doesn't work *2016-06-13, version 2.2* Don't waste money on it. Downloaded on 3 iPhone 6s pluses and none of them work. ### 1/5 — So far no good. *2016-05-18, version 2.2* I downloaded it sounded cool to track my son. Bought a two year subscription on both devices. Crappy tracker app when it works shows where he is. Huge delays get notifications hours later. I really want my money back. ### 1/5 — Not worth it! *2016-05-10, version 2.2* The app does not work consistently and cannot figure out how to contact the developers. Don't waste your money. ### 1/5 — Is this for real? *2016-05-03, version 2.2* I bought this to track my daughter. Does not work. I contacted and no one got back to me. This is a scam. ### 2/5 — Jersey Boy *2016-04-30, version 2.2* This app worked well for the first year. Now all of a sudden when you open the app you get a blank screen. I've now reinstalled it 6 times, each time having to activate it with a code, it works for a day or two but then fails. Please can we have a fix. ### 1/5 — Poor *2016-04-26, version 2.2* App wont even open now?? ### 1/5 — Blank screen, yet you're taking our $$ *2016-04-03, version 2.1* Agree with other users- when this works, it's fantastically accurate for location and speed; when it doesn't work= total waste of money, completely blank/black screen, and there's zero customer service outside some sassy uneducated person responding to an email days later, if ever! I'm wondering-- if, God forbid, someone's child or elderly relative gets lost or stolen how SUED will this company get?!? FIX THE APP!! Update what you need. Get on it! It's been weeks now of blank screen. ### 1/5 — Blank Screen *2016-03-30, version 2.1* I am now getting a blank screen after updating to iOS 9.3. Please fix this right away since I paid for this apps. ### 1/5 — Do not use! *2016-03-25, version 2.1* This app did not work! ### 1/5 — Stopped working with iOS 9.3 *2016-03-24, version 2.1* This app stopped working right after I upgraded to iOS 9.3. ### 1/5 — POS doesn't work! *2016-02-23, version 2.1* Apple, why do you let people put apps on here that done even work? I mean, it's not just that it's a crappy app, it just doesn't even work. Way to go. ## Most critical reviews (10 lowest-rated) ### 1/5 — Wish it worked consistently *2020-02-03, version 2.5* Kept dropping “friends” and stating I didn’t have any. Bought three year subscriptions for me and two kids in January. One has started stating it has expired. Had to continuously allow location sharing even when set through the settings. While it worked, it had good functionality but now is just a waste of money. ### 1/5 — Do not waste your time *2019-07-21, version 2.4* It never works! The only person it tracks is me!! I paid for it for my family phones and no matter what I do it will only track me! Wasted my money! ### 1/5 — Unresponsive after purchase-DO NOT BUY *2019-02-24, version 2.4* Tracking was two days behind. Uninstalled, reinstalled, never received verification code to register app. Unresponsive to emails-still waiting and still can’t use app. Use to love this app and used it every day for years. What has happened? ### 1/5 — Purchased this footprints app *2019-02-07, version 2.4* Downloaded this app seems pretty good but doesn’t send you the verification code. Tried to resend code but can’t. RIP OFF ### 1/5 — Just Don’t *2018-09-02, version 2.4* Waste of money ### 1/5 — Disappointed *2018-08-29, version 2.4* Very disappointed in this App Worked for the first day and hasn’t since. Not updating and unable to track my child. All setting are set where should be on both phones - still no success! Would not recommend. ### 1/5 — Stopped working *2018-06-14, version 2.4* Worked for about two days and then stopped. Tried some of the solutions mentioned but it won’t let me sign in or reregister. Website has not been updated since IOS 7. ### 1/5 — Worthless *2018-01-12, version 2.4* Don’t waste your money. This app quit working several months ago. I was told my subscription expired so I paid to renew and it still dies not work. I contacted support and it never got fixed. I am deleting from my phone. ### 1/5 — Won’t work since iOS update *2017-11-01, version 2.3* App not working since update. Please fix this! ### 1/5 — Waste of time *2017-09-24, version 2.3* not even used the app and it expired the day before my birthday last year!!!!! dont even get a trial before they want money 👎🏻 ## Most praised reviews (10 highest-rated) ### 5/5 — Blank Screen - they gave me a fix *2016-04-06, version 2.1* I am a long time footprint user and love it for my family. (No friends or boyfriends). It is great to know your sisters are about to arrive or home safe. You can be a backseat driver on cross country trips helping them with rest stops and hotel directions. We love it. You can also turn off your families ability to track if you care, but we mostly see it as a safety thing. That said with my last iOS update to 9.something my screen went blank and would not work. I contacted the app company and they said this was a problem with a few users but if I deleted the app, restarted my phone and downloaded it again, it would work - IT DID. I am very happy to be up and running again and wanted to share my fix. (Or their fix). ### 5/5 — Fantastic *2015-05-31, version 1.6* I honestly can't understand why all the poor reviews. I've used this app for nearly 2 years and it's never failed. My wife and I use it to inform us when we have arrived or left destinations. And we have set up fences for most our usual locations. ### 5/5 — Well designed! *2015-05-07, version 1.6* Great value, well designed app. Works as described! Thnx guys. ### 5/5 — Nice! *2015-03-29, version 1.6* Good ap ### 5/5 — Brilliant App!!!! *2014-11-04, version 1.6* I downloaded this to keep track of my kids for to and from school, and for my hubby.lol. And I have had no trouble with it at all. We've been using it for 6+ months now and have brought subscriptions for all of us and think it's a great app and well worth the money for the peace of mind. It's brill being able to see all the phones on the one screen and to see the history of where they've been, definitely helps put your mind to rest when your kids are out especially when out with friends. I set up the fence around my house so know when kids are nearly home and even have front door open for them which they think is great, esp if it's raining.lol. So brilliant app, would highly recommend and have already recommended it to friends who now also use it without problem. Does what it says in the tin. Top marks. Xxxx ### 5/5 — Works Great *2014-06-17, version 1.6* I've used this app for almost a year now. I've got the parental controls set. I can tell if my child is speeding and if they are where they say they are. I've set up geofence notifications and they work well too. The only thing I have noticed is sometimes the notifications are delayed a bit. All in all a great product! ### 5/5 — xxsparksxx *2014-05-06, version 1.6* Super duper ### 5/5 — Brilliant *2014-01-15, version 1.6* That "been there before" feeling is now solved. Automatic waypoints by this app means been there, done that, is now recorded seamlessly. Touring has never been easier. ### 5/5 — Western Oklahoma tracker *2013-09-26, version 1.6* Have had this app for years and love it!! Had issues when we updated the iOS but after trying everything I deleted it and loaded again...now it works great again 👍👍 ### 5/5 — Awesome App!! *2013-04-04* Awesome App, it allows Me to see that my wife has made it to work safely. The price was awesome, and the two-year subscription service was a fantastic bargain for the peace of mind that it gives you. If you have Someone you care about on the road early in the morning ,or late in the evening, just knowing the fact that they got to their destination safely is all that matters. We use it every day and am looking forward to new features In future releases. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-05.*