# Finder: Money & Credit Score — user reviews

> 113 indexed App Store user reviews of Finder by Finder Ventures, rated 4.81/5 from 5,904 ratings.

- Source: https://appshunter.io/ios/app/finder-money-and-credit-score/id1497239072/reviews
- App overview in markdown: https://appshunter.io/ios/app/finder-money-and-credit-score/id1497239072.md
- Rating breakdown: 5★ 17 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 0

## What do users think of Finder?

Overall sentiment: mixed

**Pros**

- 💰 Comprehensive financial tracking and net worth visualization
- 🔍 Free credit score checking without hard inquiries
- 🪙 Easy cryptocurrency purchasing with no fees
- 📊 Expense analytics and spending categorization
- 🏦 Multi-account aggregation across banks and services
- 💵 High-yield savings options (Finder Earn)
- 📱 User-friendly interface and intuitive navigation
- 🤝 Helpful customer support and responsive team
- 🛍️ Unbiased product comparison tools
- 📰 Relevant financial articles and tips

**Cons**

- 🐛 Frequent app crashes and freezing issues
- 🔐 Login problems and authentication failures
- ⚠️ Removed core features without notice
- 📉 Inaccurate credit score reporting
- 💳 Misleading credit inquiries damaging scores
- 🚫 Account linking failures and technical errors
- 😤 Poor customer support responsiveness
- 💸 Misleading marketing disguised as finance app
- 🔒 Privacy and data security concerns
- ⚡ Performance degradation after updates

**Commonly reported bugs**

- Login screen won't authenticate users
- App crashes on startup or after updates
- Apply changes button stuck in loading loop
- Account linking fails with technical errors
- Spending categories revert to incorrect values
- Perpetual spinning wheel when updating transactions
- Profile data lost after logout or updates
- App freezes on settings menu
- Email verification links cycle back to App Store
- Identity verification process unresponsive
- Credit score verification stuck on accept button
- App stuck on what's new page
- Inconsistent transaction syncing across accounts
- AMEX balance not displaying despite successful connection
- Qantas Money connection loops infinitely

**Most requested features**

- Restore net worth tracking feature
- Restore spending analytics functionality
- Restore bills tracking and budgeting feature
- Support for more superannuation providers (CSC accounts)
- SMS login option
- Data export and print functionality
- Integration with more financial institutions (MyBOQ, Pearler, Swyftx)
- Support for Afterpay and Zippay linking
- Earnings tracking feature
- Crypto transfer in/out capability
- More cryptocurrency options beyond BTC, ETH, TAUD
- Custom spending categories
- Undo button for transaction categorization
- Dark mode option

## Newest reviews (14 of 113)

### 3/5 — Remove floating bot

*2026-05-06, version 6.4.9*

We have limited screen size so it's REALLY annoying we are stuck with that floating bot even after we clicked on the X to close it! Just remove this annoying bot!

### 1/5 — Scam

*2025-05-28, version 6.4.2*

Been trying to withdraw $30 from my wallet on Finder, despite sending bank details and statement to compliance they won’t pay out. Been years. Happened to few others too. Don’t trust, avoid

### 2/5 — Dog of an app

*2025-01-24, version 6.3.13*

It crashes and freezes

### 1/5 — Breach of privacy

*2024-12-06, version 6.3.12*

James from crypto wallet stalks his clients using their private information provided to finder.com.au. I have photos of all events and evidence and still finder refuses to respond. So I’m here to tell you all that a peeping Tom is privately searching you for what ever his sick obsession is. I’m still waiting for them to close my account down as requested and they still have not done that 3 weeks ago now.

### 1/5 — What happened?

*2024-03-27, version 6.3.7*

What happened to the functionality in the app to see and track spending across all your linked accounts?
The app has lost the best part of its functionality

### 1/5 — Credit Score is Impacted by this actual App.

*2024-03-17, version 6.3.7*

I have a real issue that my previously excellent credit score has dropped by 30 points because of the soft credit checks that parent company Hive.com. does monthly as part of their “service”. Having discovered this, I now find that though I have the option to delete my account, following the link out of the app there is no way to login to my account to complete the task. What seemed like an above board service is now a real concern. I wouldn’t touch them with a barge pole if I knew the impact this site would have on my credit score?!! The very thing you sign up to Finder.com.au to understand & protect is the service doing the most damage. A disgrace.

### 2/5 — How TF do I change my email address

*2024-03-11, version 6.3.6*

😡

### 1/5 — Latest update not working

*2024-02-09, version 6.3.6*

Can’t download latest version on my iPhone. Can’t use..

### 1/5 — Used to be good

*2024-02-05, version 6.3.6*

Was once a good app. Now you’ve removed all the good features even sms login. Now I have to load my email for a code evertime. 
I’ll stop using the app now. 
Maybe read your reviews and revert these changes

### 1/5 — Crashing

*2024-01-10, version 6.3.4*

Keeps stopping and crashing multiple times, keeps asking for different ways to login, won't link accounts snd emails, chat conversations crashes, have to go through the bs of initiating a chat, deleted app put back on, only works for 2-3 minutes and takes a login method off me and says login differently and won't work!!!!!!! , my number and emails haven't changed in years! Fk!

### 1/5 — No longer a finance app, just a big ad.

*2023-12-26, version 6.3.4*

The app no longer has any personal finance features and is just one big ad for their comparison tools. These are available for free, without logging in or creating an account, on their website.

Why would anyone even download this app anymore.

The cherry on the cake is how they rugpulled these features with no notice to users, so all the data I had stored in Finder is just gone. Super great work guys.

### 2/5 — No more spending analytics

*2023-12-17, version 6.3.4*

The developers made the decision to remove spending analytics which is basically the fundamentals of the app itself. Now it’s just a money making scheme trying to convince its users to purchase credit cards and take out loans. The only useful information for me has now been completely removed, and so I’ll be doing the same for the app.

### 1/5 — Net wealth feature removed

*2023-12-15, version 6.3.4*

This app was great for keeping track of net wealth and was the main reason for using it. Now that the feature has been removed it’s not worth having anymore.

### 1/5 — Why did they remove spending tracker?? 😩

*2023-12-13, version 6.3.4*

Was a great app, but no longer have much use for it without the net wealth and spend tracking feature. App deleted!

## Most critical reviews (10 lowest-rated)

### 1/5 — No good anymore

*2026-04-13, version 6.4.5*

Used to be a great App I signed up linked everything so I could see my credit score then it’s just randomly logged me out and it makes me login every time with my details, makes me set a new pin every time I log in, it’s unlinked my credit score and wants me to provide all my details and ID again-which I’ve already done when I signed up to use the App. So not fit for purpose any more - just using WeMoney instead now

### 1/5 — Terrible user experience

*2026-02-03, version 6.4.5*

App full of bugs and errors… links to deals don’t work, dark mode make everything black, font is also dark… can’t read. No idea who is testing this app… bad very bad.

### 1/5 — Stupid App… cannot login

*2026-01-15, version 6.4.5*

Cannot login anymore using a Google account, and the app keeps going back to the login page!

### 1/5 — Why have a faceID login

*2025-12-22, version 6.4.4*

If I have to then do a full login every time. I don’t want to login in twice every single time

### 1/5 — Login issue

*2025-09-21, version 6.4.4*

Every time opening the app, it asks to login again

### 1/5 — New updated won’t let me login?

*2025-08-14, version 6.4.3*

I love this app. It’s really useful but the new update won’t even let me login? My partner is having the same issue. Please fix ASAP finder!

### 1/5 — not working

*2025-08-13, version 6.4.3*

not working cannot login

### 1/5 — Login bug

*2025-08-11, version 6.4.3*

Won’t let me login or signup, how do I get in?

### 1/5 — Waste of time

*2025-07-11, version 6.4.3*

Downloaded it. Figured I’d give it a go. Firstly tested out my credit score. It recognised my details and said it had identified me but then said it couldn’t. 

Ok so then tried other things like credit cards etc but it just takes you to different apps. I wouldn’t bother with it

### 1/5 — Just an marketing platform

*2025-07-08, version 6.4.3*

This app used to be great from 2020-2023 with the Net Worth and Spend Analytics functions. Now it’s just a marketing platform to compare different financial products. Please bring the old functions back, it’s helped so many people reach their financial goals!

## Most praised reviews (10 highest-rated)

### 5/5 — Peter Garang

*2026-06-26, version 6.5.4*

Excellent service simple, fast,and reliable.Finder makes comparing options easy and provides clear, helpful information.I highly recommended anyone

### 5/5 — Hi

*2026-01-11, version 6.4.5*

Such a great app to find out ur credit scores and suggest you the best deals

### 5/5 — Feedback

*2025-06-16, version 6.4.2*

We love it

### 5/5 — Transparent company for people

*2025-06-06, version 6.4.2*

Great to see Aussie company having global presence! I am getting addicted to learning from them and comparing more and more products. Finder is a Google of things to buy and services to use it! Thx for providing great service to people! Cheers from Melbourne.

### 5/5 — Excellent!

*2024-12-05, version 6.3.12*

An EXCELLENT!! app that has everything all in one place, and more. Easy to use and navigate. Fully recommend!

### 5/5 — One stop finance apps

*2024-09-07, version 6.3.9*

I am delightful to know this app

### 5/5 — Great app

*2023-11-20, version 6.3.1*

Haven’t had any issues i was a bit iffy about connecting my personal info at first but im very pleased about my results seems safe, secure and trustworthy.
no spam or ads (except for what deals you could get through them for credit, loans and so on) or fees. 
10/10 recommend for easy quick secure check ins on your info

### 5/5 — Makes comparing loans so easy

*2023-06-05, version 6.0.9*

Literally so helpful at comparing loans without signing up to billions of places !!

### 5/5 — Performance

*2023-03-06, version 6.0.7*

excellent

### 5/5 — PLEASE ADD MyBOQ INTO THE APP PLEASE!

*2023-02-23, version 6.0.6*

just wondering when MyBOQ is coming to the app.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*
