# Findmypast — user reviews > 118 indexed App Store user reviews of Findmypast by FINDMYPAST LIMITED, rated 4.55/5 from 737 ratings. - Source: https://appshunter.io/ios/app/findmypast/id1444898210/reviews - App overview in markdown: https://appshunter.io/ios/app/findmypast/id1444898210.md - Rating breakdown: 5★ 577 · 4★ 73 · 3★ 39 · 2★ 8 · 1★ 40 ## What do users think of Findmypast? Overall sentiment: negative **Pros** - ⭐ Accurate transcriptions - 🔍 Good amount of records - 📚 Helpful hints **Cons** - 🐢 Slow and clunky app - 📱 Not optimized for iPad/tablet - 💰 Expensive subscription - 🔒 Difficult to cancel subscription - 🤯 Confusing and limited functionality compared to website - 🔌 Frequent login/connectivity issues **Commonly reported bugs** - App crashes when trying to access certain records - Unable to log in or view family tree - Inconsistent behavior across devices **Most requested features** - Optimize app for tablet devices - Improve search and filtering capabilities - Allow deletion of incorrect/duplicate profiles - Provide better integration with family tree - Improve overall user experience and navigation ## Newest reviews (14 of 118) ### 2/5 — No access to my workspaces on app *2026-08-05* So I am unable to continue work on my research project on the app because there is no access to my saved things in my workspaces ### 4/5 — T *2026-04-25* T **Developer response:** Thanks for your review ! ### 2/5 — I’m putting the information in *2026-03-30, version 2.24.1* I’m putting all the information in and it’s not really giving me anything back to work with ### 3/5 — Transcript error *2026-03-28, version 2.24.1* My grandmother is recorded correctly in the image of 1939 register, (Abbott) but the transcript has her surname wrong (Penny). It has used the surname of the person in the line above! That has created a considerable waist of search time! ### 3/5 — The trial was not possible….without actually buying. *2026-03-24, version 2.24.1* I found it very hard to cancel my joining subscription. I realise it could not help me but had to join to try. ### 2/5 — Clunky, slow app *2026-01-07, version 2.22.1* Every time I use the app I come away less happy about it. ### 3/5 — Very disappointed *2025-10-07, version 2.18.0* I got baptism info on the app but using that information on the website it doesn’t show me anything, in fact it says nothing found ### 2/5 — Pretty poor app *2025-09-26, version 2.8.0* Not good doesn’t perform well the website version is much much better than the app. ### 3/5 — Slow and limited but good amount of records *2025-09-13* It’s a slow app compared to others like this, selecting filters during a search is limited and I wish that the tree was easier to use. There are a good amount of records to look at and it’s nice to see s updates regularly. ### 2/5 — Subscription *2025-03-13* The app itself is good and helped me find interesting things about my family however, I tried to cancel my subscription but there is no where for me to cancel it. I contacted customer services and they told me to go in the app and cancel it yet the app says you cannot cancel it in the app. I have been charged £9.99 since my free trial has ended and the lack of clear instructions is ridiculous. ### 3/5 — Accurate but limited options *2025-03-10* Every grandparent that got mentioned was accurate, but 59 pound for 3 months is crazy. I found out that my great grandad was in the 1st world war which is interesting but i wasn’t allowed to look anything into that unless i paid ridiculous money. There’s not even a free trial or anything to subscribe to either. It was interesting and accurate to see there names and what have you but anything interesting about them you won’t get to find out. I get that they was my family but i will NOT be spending 59 pound for them to tell me they had the flu one time in 1428 BC 😮‍💨 ### 2/5 — Can’t see the point *2025-03-07* I use the website as a paid subscriber all the time, and it’s very good. The app unfortunately seems to lack all the functionality of the website. I’ll admit I’m accustomed to the website interface but the app is so clunky. Can’t even see the family tree properly let alone do straightforward filtered searches. I’ve deleted the app already and will stick to the website. ### 1/5 — Pointless *2024-11-15, version 2.7.0* Just don't bother. Very limited on what you can do. Find My Past website doesn't like my phone either. Just use it on a desktop. ### 1/5 — Dreadful app *2024-11-11, version 2.6.1* Decided to give this app a go during the Remembrance weekend free trial. Added family members to the tree but wouldn’t link them. Kept adding information then it wouldn’t show. Kept crashing and a complete waste of time!! Better sticking to the more reliable and well known apps like Ancestry 👍🏼 Dreadful, don’t purchase!! ## Most critical reviews (10 lowest-rated) ### 1/5 — Do not pay *2026-01-14, version 2.23.0* I paid for one month and it signed me up and has been charging me!!! I can’t request a refund via Apple and the app says cancel in Apple. Very misleading and I’ll be making a complaint to get my money back! ### 1/5 — Disappointing *2025-08-22* There was a time when fmp was a wonderful site. Those days are apparently over. Just added the app, unuseable. From Family Search to fmp, I found 5 family members but fmp won't let me see them. Limited time before charges accrue. I'll save myself some time and delete this waste. Will also let Family Search know what a sad site they are recommending. ### 1/5 — Crashes *2025-08-08, version 2.14.0* I’m a paid subscriber but the current version crashes trying to load my tree so is unusable. ### 1/5 — No keyboard *2025-07-26, version 2.14.0* Gave up immediately as the app doesn’t work on an iPad Mini - no keyboard input possible. ### 1/5 — What the hell? *2025-06-10, version 2.13.2* It won’t let me use my emails no matter what I MADE 5 ### 1/5 — dont bother *2025-06-03, version 2.13.1* downloaded, open the app it says to login but theres no signup button and obviously says my email isnt registered when i tried it? fools cant even set up an app🤣 ### 1/5 — Waste of time *2025-05-27, version 2.12.0* This app simply doesn’t work properly. I’ve tried numerous times to put in information which doesn’t save properly. Extortionate price for subscription. Better off with Ancestry. ### 1/5 — Disappointing *2025-05-06* Unable to access previously viewed records, even after resubscribing. ### 1/5 — Confused *2025-02-25, version 2.9.1* App far more difficult to use than website ### 1/5 — Problems *2025-02-21, version 2.9.1* Unable to log in. What is happening? I have paid for a year but am unable to do anything. ## Most praised reviews (10 highest-rated) ### 5/5 — Finding out the facts *2025-06-14, version 2.13.2* Stirna family ### 5/5 — Very Helpful *2025-04-25* Ease of use, accurate hints. 5 enthusiastic stars! **Developer response:** Thank you for your review. If you wish to pass on specific feedback please email support@findmypast.com Thanks ### 5/5 — Shady *2025-02-28, version 2.10.0* Well you’ve had your money but can I get onto your site no!!! ### 5/5 — Not working on iPad *2025-02-18* Working perfectly then, oops broken message IOS 17:7:5 any work around please, deleted, uninstalled, reinstalled, cleared cache and history. I can visit via browser and fine, just app stopped working 😩 ### 5/5 — Hints *2024-12-05, version 2.7.2* Some great hints from find my past. Thank you. ### 5/5 — Finding wycherly’s *2024-11-14* ABSOLUTLEY brilliant have found a few 1500 ‘s ancestors need to confirm and find ancestors from William 1741 to previous stuck at the moment but have made brilliant progress thanks to find my past x thank you yours sincerely etc **Developer response:** Great to hear that you've found lots of ancestors via Findmypast. We hope you continue to enjoy using our site ! ### 5/5 — Very good *2024-11-10, version 2.6.1* Great information ### 5/5 — 1939 *2024-11-01, version 2.6.1* Love looking on this ### 5/5 — Find my past *2024-08-20, version 2.3.1* Useful tool ### 5/5 — Ipad access *2024-04-16* Very poor used on Iphone and on desk top no full Screen capability glad i am not paying for access to site. **Developer response:** Thankyou for your review. We have been working on this and now have an updated version of the app that will resize the app content much better on iPad screens and a number of other improvements. If you update your app to the newest version, you will hopefully be able to have a better experience on your iPad --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*