# Finger Lakes FCU Mobile

> Mobile banking app for Finger Lakes Federal Credit Union account management. (iPhone/iPad app by Finger Lakes Federal Credit Union.)

- Source: https://appshunter.io/ios/app/finger-lakes-fcu-mobile/id1123177477 (this page in markdown: same URL + `.md`)
- Developer: [Finger Lakes Federal Credit Union](https://appshunter.io/developer/1123177476)
- Category: Finance
- Price: Free
- Rating: 4.76/5 from 779 App Store ratings · 13 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 101 MB
- Languages: English
- Released: 2016-09-09
- Data updated: 2026-08-13
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/finger-lakes-fcu-mobile/id1123177477/reviews.md

## What is Finger Lakes FCU Mobile?

The Finger Lakes Federal Credit Union mobile app keeps your credit union in your pocket and lets you access your accounts from anywhere, 24/7.  Our free mobile app allows you to view your account balances in real time and complete essential banking tasks such as transferring money, sending payments, and depositing checks.  Better still? It's fast and secure. We'll keep your information safe and private while still offering on-the-go convenience. 

Features
• Review Account Balances
• Transfer Funds Between Accounts
• Bill Pay
• PopMoney Payments
• Mobile Check Deposit
• ATM & Branch Locator

Security
• You'll have peace of mind knowing that you have the same level of security as you do with online banking.
• Your mobile banking password is required each time you log in. 
• Your personal and confidential information are protected using industry standard technologies and security certificates. 

*Requires mobile internet access from your device; airtime and carrier fees per your contract/plan my apply.

## Key features

- Review account balances
- Transfer funds
- Bill pay
- Send payments
- Mobile check deposit
- ATM & branch locator

## What do users think of Finger Lakes FCU Mobile?

Overall sentiment: mixed

**Pros**

- 👍 Easy to use interface
- 🔐 Face ID/Touch ID authentication support
- 💰 Basic account balance checking
- 💳 Mobile check deposit via camera
- 💸 Fund transfer between accounts
- ✅ Improved backend processor (2024 update)

**Cons**

- 🐛 Frequent app crashes and downtime
- 🐛 Face ID authentication inconsistently fails
- ⚠️ Limited credit card features and information
- ⚠️ No real-time transaction history
- ⚠️ No integration between debit and credit card apps
- 🔒 Security concerns due to reliability issues
- 😤 Repetitive login loops and reset issues
- 💳 Bill payment limited to dollar amounts only

**Commonly reported bugs**

- App repeatedly asks for daytime phone number in setup loop
- App resets to login screen after successful authentication
- Face ID authentication fails intermittently requiring re-setup
- App frequently down or fails to load
- Login attempts fail approximately 1 in 5 times
- No error messages when app fails to load

**Most requested features**

- Credit card transaction history and pending charges
- Statement vs. current balance comparison
- Real-time credit card transaction visibility
- Integration between debit and credit card apps
- Bill payment in cents, not just dollars
- Live transaction updates for fraud prevention

## Recent user reviews (10 of 13)

All indexed reviews: https://appshunter.io/ios/app/finger-lakes-fcu-mobile/id1123177477/reviews.md

### 1/5 — Rep payee

*2026-07-01*

Can’t withdraw more than 500 dollars

### 5/5 — It was O…K…. But now it’s much better

*2025-04-01*

The review below was written 3 years ago, maybe 2022. In 2024 FLFCU got a new backend processor and the app got much better. All the good features were retained and now does all you would want about cards. Still prone to forgetting FaceID though 😡

Old 2022 review -

It does pretty much what you expect it to - check balances, move funds from one account to another, in other words, the routine stuff. Even lets you deposit checks by taking pictures with your device’s camera - nice!

However, two points of irritation

1) While it supports FaceID/TouchID, those will work fine, up to the point where they don’t. Then it seems balky logging in, at which time you have to turn FaceID on - AGAIN! Maybe it’s their idea of security, but it’s annoying

2) The features related to your FLFCU credit card are about useless I wish they had more transaction history, pending charges, statement vs. current balance, etc About all they have is a balance, not sure of what it represents, have not compared to the credit card website which is quite good. If not FLFCU, then maybe their card services supplier could come up with a truly useful app for the credit cards..

### 1/5 — Useless

*2025-03-09*

Tried to set it up, after logging in it repeatedly asked for a daytime phone number, which is the same as the phone number I had already entered, and after saying my information had been entered successfully, it sent me back to the log in screen, which after logging in, it again asked for the daytime phone number. This doesn’t give me much confidence in its security.

### 5/5 — Face ID

*2024-05-22*

Love being able to use Face ID…it’s so easy and convenient

### 5/5 — Face ID

*2023-05-23*

Love being able to use Face ID

### 3/5 — It’s O…K…

*2022-02-28*

It does pretty much what you expect it to - check balances, move funds from one account to another, in other words, the routine stuff. Even lets you deposit checks by taking pictures with your device’s camera - nice!

However, two points of irritation

1) While it supports FaceID/TouchID, those will work fine, up to the point where they don’t. Then it seems balky logging in, at which time you have to turn FaceID on - AGAIN! Maybe it’s their idea of security, but it’s annoying

2) The features related to your FLFCU credit card are about useless I wish they had more transaction history, pending charges, statement vs. current balance, etc About all they have is a balance, not sure of what it represents, have not compared to the credit card website which is quite good. If not FLFCU, then maybe their card services supplier could come up with a truly useful app for the credit cards..

### 1/5 — Too many issues

*2021-11-26*

App not working for a week now. Did normal trouble shooting efforts. Useless

### 3/5 — Constant Glitches/Bugs.

*2021-05-09*

the need to troubleshoot regularly just to operate the app itself is a huge inconvenience. The mobile website is much more efficient and hassle-free.

### 2/5 — Meh

*2021-02-10*

Convenient when it works but the app is down way too frequently for a banking app. 
At least every fifth or sixth login attempt fails as the app is down or won’t load. (Not user error, I use the  face recognition feature). 

Sort of makes me concerned for the security of my information because it’s unreliable in other departments? Also, would be nice if there was integration between visa and this app so I wouldn’t have to use an app for my debit card and a separate app for my credit card. Sure I can check the balance, but it’s not live and I can’t see individual transactions. 
There has to be better software out there FLFCU can use. 

Just to be clear, LOOOVE FLFCU and have done business with them for twenty years. They are the first bank I suggest to everyone. This app though, not so much. Been trying to get into this app for three hours now lol
No load screen, no “oops something went wrong”, etc. 

I’m actually quite surprised by all the positive app reviews. I imagine those users don’t belong to other banks that have better apps, aren’t particularly tech savvy, and/or don’t frequently use the app to interact with their FLFCU accounts. 

I’d give the app four stars if it wasn’t down so frequently and five if it was integrated with visa AND rarely down.

### 5/5 — Bill payer

*2021-01-01*

You can only pay in dollars. Not cents

## Frequently asked questions about Finger Lakes FCU Mobile

### What can I do with the Finger Lakes FCU Mobile app?

The app allows you to view your account balances in real time, transfer funds between your accounts, pay bills, send payments to others using PopMoney, and deposit checks remotely. You can also locate nearby ATMs and branches.

### Is the Finger Lakes FCU Mobile app secure?

Yes, the app offers the same level of security as online banking. It requires your mobile banking password for each login and protects your personal information using industry-standard technologies and security certificates.

### Is the Finger Lakes FCU Mobile app free to use?

Yes, the app is provided free of charge by Finger Lakes Federal Credit Union. However, you will need mobile internet access from your device, and your carrier may charge airtime and data fees according to your contract or plan.

### What are the main benefits of using this app?

The primary benefits are the convenience of accessing your credit union accounts 24/7 from anywhere, the ability to perform essential banking tasks on the go, and the assurance of fast and secure transactions to keep your information safe.

## Version history (last 5 releases)

### 26.1.20 — 2026-07-08

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes.  Please be sure to turn on automatic updates to make sure that your app is always up to date.

### 25.2.100 — 2026-02-25

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes.  Please be sure to turn on automatic updates to make sure that your app is always up to date.

### 25.1.70 — 2025-12-08

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes.  Please be sure to turn on automatic updates to make sure that your app is always up to date.

### 25.1.30 — 2025-08-13

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes.  Please be sure to turn on automatic updates to make sure that your app is always up to date.

### 24.2.50 — 2024-12-09

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes.  Please be sure to turn on automatic updates to make sure that your app is always up to date.

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## More apps by Finger Lakes Federal Credit Union

- [Finger Lakes FCU Level Up](https://appshunter.io/ios/app/finger-lakes-fcu-level-up/id6756082733)

All apps by Finger Lakes Federal Credit Union: https://appshunter.io/developer/1123177476

## Related topics

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*
