# Finish Line – Shop Exclusive — user reviews > 311 indexed App Store user reviews of Finish Line by Finish Line, Inc., rated 4.80/5 from 279,513 ratings. - Source: https://appshunter.io/ios/app/finish-line-shop-exclusive/id905940653/reviews - App overview in markdown: https://appshunter.io/ios/app/finish-line-shop-exclusive/id905940653.md - Rating breakdown: 5★ 252,184 · 4★ 16,662 · 3★ 4,997 · 2★ 1,504 · 1★ 4,166 ## What do users think of Finish Line? Overall sentiment: mixed **Pros** - 👍 Convenient and easy to use - 🚀 Variety of products and brands - 💳 Rewards program and loyalty points - 📦 Reliable shipping and delivery - 🛒 Seamless checkout process **Cons** - 🐛 App crashes and glitches - ⏱️ Slow loading times and connection issues - 🔑 Frequent log-outs and sign-in problems - 🛒 Cart items disappearing or not saving - 💲 Incorrect pricing and discounts not applied **Commonly reported bugs** - App freezing or crashing during checkout - Incorrect order fulfillment and missing items - Rewards points not properly tracked or applied - Compatibility issues with older devices or operating systems - Inconsistent inventory display between app and website **Most requested features** - Improved bot protection for exclusive releases - Ability to use all rewards points in a single order - Better communication on order status and delays - More size and inventory availability, especially for larger sizes - Streamlined app experience with fewer bugs and crashes ## Newest reviews (17 of 311) ### 2/5 — Ordering issue *2026-08-16, version 5.13.2* App issues with order going through debit card. Only let me order through apple play. ### 4/5 — My Honest Review *2026-08-08, version 5.13.2* The options are fantastic and prices are good! Wish the delivery was quicker ### 5/5 — Best way to shop for shoes. *2026-07-24, version 5.12.0* The review is in the title. ### 5/5 — Muy buena app *2026-07-23, version 5.12.0* 100% ### 5/5 — Review for great service *2026-07-14, version 5.12.0* Always have the right sizes and don’t take long to get your package ### 5/5 — Favorite place to buy from *2026-07-02, version 5.12.0* Never have the place ever disappointed me , honestly I would rather shop this site then any of the others, the prices are amazing and they always have things in stock. I’m a very pleased customer and has been since 1997 when I was first introduced. ### 5/5 — Excelente *2026-07-01, version 5.12.0* Me encanta comprar en línea ya que siempre ponen buenos productos y precios ### 5/5 — Great site! *2026-06-29, version 5.12.0* Really easy to use app. I could find everything I need, especially all the sale items. Recommended to anyone that loves sneakers. As much as I do! ### 5/5 — Queja *2026-06-24, version 5.11.0* Hay cosas muy padres y lo bueno q aceptan pago con afterypay lo único malo esq últimamente los pedidos no me llegan completos y ya son 2 ocaciones q pasa esto en el mes de mayo y junio y lamentablemente no tuve una respuesta favorable ya que no me hicieron devolución de efectivo ni volvieron a Mamet el producto eso si es muy mal ### 5/5 — Bday kicks *2026-06-24, version 5.11.0* Thank you to this site, made getting my bday shoes a great experience. Great prices and selection as always, I appreciate you guys! ### 5/5 — Awesome *2026-06-20, version 5.11.0* I love this store easy to purchase service is great! ### 5/5 — Great *2026-06-20, version 5.11.0* I always use Finish Line. Best for online purchases! ### 4/5 — Payment *2026-06-20, version 5.11.0* The payment options are disabling for some strange reason ### 5/5 — The *2026-06-19, version 5.11.0* Best ### 3/5 — Overall happy, but needs improvement *2026-06-17, version 5.11.0* I always look to use FL when shopping for shoes and clothes, and overall have been happy with using it. But the app is always buggy and has been. Also a few times I’ve received items completely different than what I’ve ordered lol But I still enjoy Finish Line ### 4/5 — Finish line *2026-06-15, version 5.11.0* I find deals that are WOW every now and then ### 5/5 — One of my favorite store for buy shoes *2026-06-13, version 5.11.0* 😎👍🏻👍🏻🫡 ## Most critical reviews (10 lowest-rated) ### 1/5 — Crash LINE *2026-08-30, version 5.14.0* Keeps crashing, I just deleted the app. I NEVER 👎🏾 shop at this store anyway, they NEVER have any shoes. Why, it’s vital you check every day or you will miss out. Great store for children, suited for them, they always have smaller sizes. ### 1/5 — App Updates *2026-08-02, version 5.13.2* There’s an update to the app every two days. It won’t let you open the app without updating it. Extremely annoying. ### 1/5 — Confused *2026-06-23, version 5.11.0* I have like 3400 status points yet can’t apply them ### 1/5 — Glitches *2026-06-13, version 5.11.0* Every time I try and use my status on new exclusive drops it gives me an error and depending on the shoe it then is all sold out. Today I was getting an error trying to check out with a new payment method. I spend a lot of money with you guys to keep going through this. ### 1/5 — Horrible!!! *2026-04-30, version 5.10.0* Worst app to buy shoes from glitches every time rarely win any big time shoes. Everytime you switch a payment or address it errors. ### 1/5 — Too many issues. *2026-04-15, version 5.9.0* The UI for the rewards is overly complicated. When you tap on size chart nothing loads just a line. When you tap on automatically redeem rewards just a straight white line loads. You try to use Apple Pay and it says there’s an unknown error. Multiple cards including one I just used. How these multi-billion dollar companies have apps like this that seem like they’ve been thru no user testing and they’re publicly facing is beyond me. So now I’m FORCED to put a card on file with you because you can’t figure these things out and in a couple months I’ll probably get notified I was part of a data breach because if you can’t figure out the simple things… ### 1/5 — Regular maintenance *2026-03-19, version 5.8.0* The App doesn’t let me sign up for any raffles even with a status account customer service couldn’t even help with my issues ### 1/5 — abysmal *2026-02-27, version 5.7.0* they cancelled my orders multiple times for nike tech jacket, and then promised me a refund which they never ended up issuing to me. ### 1/5 — Signing up *2026-02-10, version 5.6.0* Trying to sign up with the app is a pain. Will not let me verify my account. Using Foot Locker app instead, less hassle. ### 1/5 — N *2026-01-19, version 5.5.0* Shipping expensive,online coupons doesn’t work ## Most praised reviews (10 highest-rated) ### 5/5 — Easy *2026-08-29, version 5.14.0* Easy ### 5/5 — The quality *2026-08-27, version 5.13.2* I love ordering online especially those shoes women 270 ### 5/5 — Review *2026-08-23, version 5.13.2* It’s the best store it don’t be having everything but it’s great at its service ### 5/5 — heheheh *2026-08-14, version 5.13.2* super quick mesgs ### 5/5 — Thankful *2026-08-10, version 5.13.2* Thankful for the quick and easy service! ### 5/5 — Style boys *2026-08-09, version 5.13.2* Always my first option for boys 🤩 ### 5/5 — Review *2026-07-31, version 5.13.2* Super good ### 5/5 — Concern customer *2026-07-30, version 5.13.1* The sale is awesome ### 5/5 — Mejores ofertas mejor compra *2026-07-27, version 5.12.0* Me encanta comprar ya que me da los mejores precios además de la calidad de sus productos excelentes ### 5/5 — Nike zoom huarache 2k4 *2026-07-24, version 5.12.0* Son las zapatillas más elegantes --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*