# Finnair > Mobile travel companion for flight management, booking, and loyalty program access. (iPhone/iPad app by Finnair Plc.) - Source: https://appshunter.io/ios/app/finnair/id933867978 (this page in markdown: same URL + `.md`) - Developer: [Finnair Plc](https://appshunter.io/developer/427153856) - Category: Travel - Price: Free - Rating: 4.10/5 from 490 App Store ratings · 283 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 75 MB - Languages: American English, Finnish - Released: 2015-03-12 - Data updated: 2026-08-29 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/finnair/id933867978/reviews.md ## What is Finnair? The Finnair app is a travel companion designed to give you peace of mind throughout your journey, from preparing for the flight to landing at the destination. CHECK-IN AND BOARDING PASS You can check in for your flights to most destinations, keep your boarding pass in the app and save it in your Wallet. FLIGHT INFORMATION You will be notified of boarding, delays, and other important moments during your journey. The app also easily stores your flight details, from baggage allowance to dietary restrictions, in one place. UPGRADE YOUR EXPERIENCE We offer Business Class upgrades, Premium Economy seats and other extra services through the app, so you can customise the flight to your needs. You can pay with Apple Pay, credit card, vouchers or Avios. BOOK FLIGHTS Discover new destinations and offers through the Finnair app and automatically add the flights to your app. ACCESS FINNAIR PLUS Keep an eye on your Avios, recent transactions and tier benefits. Adding the flight to the app while logged in ensures you get all the Avios you're entitled to. Remember to join Finnair Plus if you're not a member yet - or use the app anonymously if you wish. CUSTOMER CARE Get in touch with our customer care experts through the call centre or Facebook Messenger. AIRPORT SERVICES Reserve parking and check the terminal maps through the app. When you arrive to Helsinki-Vantaa airport, we'll let you know where to find your luggage. We are continuously working on new features to support you during your travels. ## Key features - Digital boarding pass - Real-time flight notifications - Flight upgrades and extras - Flight booking - Loyalty program management - Airport services ## What do users think of Finnair? Overall sentiment: negative **Pros** - 🚀 Sleek design - 👍 Functional app - 💡 Apple Wallet integration **Cons** - 🐛 Crashes and bugs - 👎 Useless without Finnair account - 🔍 Limited functionality for non-members - 🕰️ Slow and unresponsive - 🤔 Confusing user experience **Commonly reported bugs** - Login issues - Booking disappears after exiting app - Incorrect flight information displayed - Seat selection problems **Most requested features** - Add to Apple Wallet option - Guest/non-member access - Improved check-in and booking flow - Better flight status updates ## Recent user reviews (10 of 283) All indexed reviews: https://appshunter.io/ios/app/finnair/id933867978/reviews.md ### 1/5 — エラー処理の作り込み不足 *2026-08-12* エラー処理の作り込み不足があまりにも目立つ。座席予約が途中で操作できなり変更できなかった挙句、変更していないにも関わらず変更料を請求された。空港カウンターで処理頂いたが、混んでいたこともあり1時間以上かかった。その他処理を見ても、不具合モードの抽出、対策に関する開発の荒さが目立つ。品質をもう少しあげていただきたい。 ### 1/5 — Finnair platinum member *2026-06-24* Have been with Finnair for decades and the latest update came out this yeah the app makes no logical sense. The UI UX and user journey is fundamentally broken, there is not logic at all. ### 1/5 — avios付与されない *2026-06-15* フライトからもう半年も経つのに、何度カスタマーのチャットに問い合わせても「上にエスカレーションします」「2日以内に連絡します」と言ったままなんの音沙汰もなし。未だにavios付与されず。 aviosの調査チームってそんなに毎日忙しいんですか？？ ### 1/5 — Doesn’t even work *2026-05-23, version 3.0.5* Completely useless and it does not even work. Keeps giving an error message! ### 1/5 — エラーしか出ない *2026-05-21* Something went wrong から進みません。バグ直してください。 ### 1/5 — App doesn’t work at all! *2026-05-20* It opens with a page with a “continue” button at the bottom. Literally nothing you can do other than push the “continue” button, which takes to a “something went wrong” error page. So literally the only thing this app is capable of doing is telling you something went wrong! ### 2/5 — Could be better *2026-04-23* Expecting more from FinnAir — Works ok - happy path only. When changes are made to the booking due to FinnAir flight cancellations they are not reflected within the app. You also can not find the updated booking. Frustrating. ### 1/5 — Useless!!! *2026-04-21* This app is completely useless. No boarding pass, every time I click on the seat button to change my seat it gives an error message saying “problem uploading that information, please try again later.” I’ve been trying for days, and all day. Never works. All it’s good for is to show you your flight, that’s it. Everything and anything else you must do through the website, which honestly isn’t that much better; I’d give it 2 stars! Website won’t add my trip via the reference number, keeps saying “something went wrong, try again later.” It will find it under the find my trip. Problem with that is you have to keep typing it back in to find it. Just a waste of an app! And again, the website isn’t that much better. Finnair, do better. Makes no sense at all in this day an age of available tech for you to be this terrible with your online and app options for your airline! SMH… ### 2/5 — Uusi design puutteellinen *2026-04-20, version 3.0.2* Lentonäkymän aiempi design oli todella hyvä. Nykyisen ei ole, jonka lisäksi sen tekninen toteutus on heikko :( ### 1/5 — Terrible experience *2026-03-31, version 3.0.0* I’ve had to input my flight details multiple times because this app keeps deleting them. The android app is the same. Why make someone login and verify their details to just continually log them out. Needs an overhaul. ## Frequently asked questions about Finnair ### What can I do with the Finnair app? The Finnair app allows you to check in for your flights, store your digital boarding pass, and receive real-time updates on your flight status, including delays and boarding times. You can also book new flights, upgrade your seat, purchase extra services, and manage your Finnair Plus loyalty account. ### How do I get my boarding pass? You can check in for your flights directly within the app and your boarding pass will be stored digitally. You can also save it to your device's Wallet for easy access. ### Can I book flights through the app? Yes, you can discover new destinations and offers and book flights directly through the Finnair app. Once booked, the flights are automatically added to your app. ### Is the app free to use? The app itself is free to download and use. However, you can purchase additional services like Business Class upgrades, Premium Economy seats, and other extras through the app, which will incur a cost. ### What information does the app store about my flights? The app stores your flight details, including baggage allowance and any dietary restrictions you may have. It also provides notifications for important moments during your journey, such as boarding and delays. ## Version history (last 5 releases) ### 3.1.0 — 2026-08-27 Finnair Plus members can now enable and manage two-factor authentication in the app. Enabling two-factor authentication is highly recommended, as it improves the security of your account. ### 3.0.7 — 2026-06-22 Finnair Plus communication preferences have been updated. You can find a link in the account settings to manage them in our privacy portal. In addition, you can now add group bookings in the app. ### 3.0.6 — 2026-06-04 When you join Finnair Plus, you’ll now verify your email address. This helps protect your account and ensures a safer experience in the app. ### 3.0.5 — 2026-05-12 The flight view has been redesigned and now offers an enhanced user experience. You can conveniently check your flight schedule, view your booking details and add travel extras in separate tabs. We have improved the discoverability of travel extras available for your flight as well as how discounted items are displayed. We have also improved travel-related communication in case of disruptions. ### 3.0.4 — 2026-04-30 The flight view has been redesigned and now offers an enhanced user experience. You can conveniently check your flight schedule, view your booking details and add travel extras in separate tabs. We have improved the discoverability of travel extras available for your flight as well as how discounted items are displayed. 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User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*