# Fios TV Mobile — user reviews > 585 indexed App Store user reviews of Fios TV Mobile by Verizon Services Corporation, rated 4.50/5 from 328,341 ratings. - Source: https://appshunter.io/ios/app/fios-tv-mobile/id1365137337/reviews - App overview in markdown: https://appshunter.io/ios/app/fios-tv-mobile/id1365137337.md - Rating breakdown: 5★ 247,648 · 4★ 31,953 · 3★ 12,353 · 2★ 6,905 · 1★ 20,820 ## What do users think of Fios TV Mobile? Overall sentiment: negative **Pros** - 🚀 Convenient remote app - 👍 Sleek new user interface - 🚀 Fast and responsive **Cons** - 🐛 Frequent crashes and freezes - 🔍 Difficult to navigate and find content - 🔒 Limited functionality compared to previous app - 🔋 Poor performance on mobile devices - 🤔 Removing useful features like channel favorites **Commonly reported bugs** - App randomly logs users out and requires re-login - DVR recordings not accessible or playback issues - Channels not available outside home network - Freezing and buffering problems during playback - Incorrect channel listings and guide information **Most requested features** - Bring back the old app with improved stability - Add ability to resume playback from where left off - Improve channel browsing and search functionality - Restore portrait mode and other device orientation options - Provide better integration with set-top box features ## Newest reviews (18 of 585) ### 2/5 — FiOS TV *2026-08-06, version 8.4.1* You should be able to watch FiOS TV on your phone or any device as long as you log in to the app you have to be at home in the house to watch live TV when you pay for it ### 1/5 — Terrible service *2026-07-24, version 8.4.1* Can’t access the app outside of my house. Can never access my dvr. The app sucks. ### 1/5 — Authentication error *2026-07-23, version 8.4.1* Can not authenticate my account. I have had Fios for almost 20 years and they can’t figure out how to authenticate my account so i can watch ### 1/5 — DVR recordings *2026-07-22, version 8.4.1* I can’t access my recordings on the app. ### 1/5 — No premium service *2026-07-19, version 8.4.1* Verizon knows how to piss off customers.I live in two locations and use my iPad constantly at both locations in NY and PA.Verizon constantly cuts off my premium service on the iPad.My Fios tv in NY has the premium service.Usually when this happened i wood have To ID myself with user name and password and all service would be restored .Now it doesn’t ask that only says error and gives me a ticket number.Called tech support and did what the asked still no service.Ready to go to another provider.t ### 1/5 — Not all channels available *2026-07-19, version 8.4.1* You shoudm be able to watch the channels outside if the home. It makes no sense to have a Verizon app ### 1/5 — FIOS mobile app *2026-07-18, version 8.4.1* Cannot log in. Keeps rejecting my credentials ### 1/5 — User experience *2026-07-18, version 8.4.1* App is junk, hard to use, hard to sign in, hard to find stuff. Hire Apple and start over ### 1/5 — Fios tv mobile *2026-07-16, version 8.4.1* Does not allow me to watch many national channels, ie channels that are NOT location-specific. For example, TLC, OWN, NewsNation. This is not correct per their policy, I’ve reported it, yet it still is not corrected. Shame on you, Verizon. I suspect you will lose many viewers to YouTube TV. I know I’m considering it. ### 1/5 — No recordings access? *2026-07-15, version 8.4.1* I constantly get an error loading when I try to access any of my recordings on either of my DVR boxes. And I am inside the house on my FIOS Wi-Fi. ### 1/5 — Terrible glitchy app *2026-07-15, version 8.4.1* Always has errors ### 1/5 — A big problem *2026-07-12, version 8.4.1* Not a fan of Fios or the TV Mobile App since the number one reason I’d use my app would be to watch recordings, and in the many years we’ve had Fios I can never watch anything from my DVR recordings - always get an error message. Super disappointing. ### 1/5 — Could be better *2026-07-12, version 8.4.1* I constantly lose WiFi connection for no reason. It never works and I will switch to something else other than Verizon ### 1/5 — Lost Programs on DVR *2026-07-11, version 8.4.1* It’s frustrating that you can lose programs from your DVR settings because you are asked to change your Set Top Box. Wish someone would have said that you would lose your programs on the DVR or at least offer a solution as to how the programs that are saved can be moved to a new STB. It’s a shame. Customers pay enough monthly for a service. They should be able to keep their saved programs on the DVR settings regardless if you change the STB. ### 1/5 — Terrible service nn *2026-07-09, version 8.4.1* The service has been terrible for the past month or so. It keeps on going in and out even when using it at home which is totally unacceptable. ### 1/5 — Lost power during the World Cup and can’t record matches *2026-07-07, version 8.4.1* We have no power and this app won’t record the games. With all this technology and how much I pay Verizon every month, I should be able to record these games even if stored in the cloud that apparently we pay for that we never see. ### 1/5 — DVR STREAMING *2026-07-03, version 8.4.1* Too many glitches and customer service just keeps repeating themselves and it’s not getting fixed. ### 1/5 — Glitchy *2026-07-03, version 8.4.1* Glitchy ## Most critical reviews (10 lowest-rated) ### 1/5 — Long Time Customer and User *2026-08-27, version 8.4.1* Ive had this app for quite some time now and have never experience issues. However over the past 2 months since the update i have not been able to log in. It keeps send me an error message. Very unfortunate, I’ve deleted and redownloaded twice. It’s a dud don’t use it. ### 1/5 — Worse App and Service *2026-08-22, version 8.4.1* By far your restrictions are far to excessive and service is non-existent per usual. ### 1/5 — Disgusted *2026-08-19, version 8.4.1* DVR is awful! Not easy to use or figure out! So sorry I chose Fios TV. Thinking about getting rid of it. TV service is also bad. Most nights I get that circle. ### 1/5 — USELESS *2026-08-15, version 8.4.1* Verizon just keeps getting more expensive & the features suck. This app is useless! Can’t record anything. Can’t access anything. Constant error loading DVR. 👎🏻👎🏻 ### 1/5 — Inconsistent service/ poor customer service *2026-08-11, version 8.4.1* It’s ridiculous that I pay so much for Verizon but can’t watch what I pay for on my phone. It’s also ridiculous that the pricing is never what is promised. Not happy at all. ### 1/5 — Removal of Download Feature For DVR Content *2026-08-10, version 8.4.1* Why did you take this feature away. I don’t always have access to WyFy and I would like to download content which I have recorded. It’s one of the reasons I wanted to upgrade, ### 1/5 — Terrible Mobile App *2026-08-01, version 8.4.1* Unable to schedule a recording on any channel when pm away from home. Customer Service NO HELP. ### 1/5 — Sketchy *2026-07-29, version 8.4.1* Cannot get connected. Help is unhelpful. ### 1/5 — Constantly have log on issues *2026-07-27, version 8.4.1* Constantly experience log on issues. Have to log in often. Just sick of the app. ### 1/5 — Stopped recording programs on dvr *2026-07-25, version 8.4.1* I can't be the only person getting the message "program failed to record" every time. Cannot find any solution. ## Most praised reviews (10 highest-rated) ### 5/5 — Morning Easygoing *2026-08-28, version 8.4.1* I can be anywhere in my house relax in the kitchen, opening my computer, on the deck looking at nature.Ilove it ### 5/5 — Hi *2026-08-17, version 8.4.1* Afternoon ### 5/5 — HATE IT!! *2026-06-21, version 8.4.1* The previous version was SO much better. Wish I could go back to it. In the old version I could just type in the the channel and find out what was on. Also liked the light background much better than the dark one. Would really appreciate the option to go back to the previous version! ### 5/5 — Verizon fios tv is the best *2026-05-17, version 8.4.1* Verizon is so better than optimum change to Verizon. It’s been a whole entire new world for me and my TV. It’s the best Cable system ever once you get it it’s so better than optimum. ### 5/5 — Satisfied *2026-05-15, version 8.4.1* Very user-friendly and very accommodating and easy to use ### 5/5 — Just cast…. That simple. *2026-05-09, version 8.4.1* Casts to TVs from our tablet. Home TV anywhere…. ### 5/5 — Great News and Sports *2026-05-05, version 8.4.1* Enjoy the Fios on your phone! ### 5/5 — BEST APP EVER *2026-05-02, version 8.4.1* So good when you’re at something you think is boring download Fios TV Mobile because you can watch so much ### 5/5 — Good *2026-04-30, version 8.4.1* 👍 ### 5/5 — One TV but no battles on access *2026-04-28, version 8.4.1* thanks to FIOS TV MOBILE app, i can watch my shows when other family members want to watch their favorite sporting event. LOVE the alternate access. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*