Scam
Response from developer
Actually, we've served several millions of requests to fire departments with zero incidents and we have many fire departments using our platform on a daily basis. Do not confuse residential with our fire department services. Also, a majority of the data in our system is in fact provided by fire departments who use the service. If you have an issue with any inaccuracies, please reach out to us directly so we can address your concerns.
Would not allow location to be moved to where I needed to look
Response from developer
The app uses your location initially to find fire hydrants. We also use 3rd party services to help find fire hydrants which cost money. We also provide fire hydrant data for a lot of major cities for you to browse. There are over 9 million fire hydrant sin the U.S. and while we don't have every single one catalogued, we're constantly striving to get the latest and greatest information. If you want your fire hydrant or city catalogued, invite your fire department to use our service. We pay out referral rewards.
Only works for a handful of cities and towns.
Response from developer
Before you sign up there is a link to see what cities are currently covered, plus we have a service that attempts to find more fire hydrants outside of what we cover using 3rd party services. Unfortunately, there is no way of knowing what all cities are covered by the 3rd party services we use. Also, we have users that add their own fire hydrants to utilize our fire hydrant tools for mapping and distance calculations. We apologize that your city is not yet covered, but we do offer a referral program and if your local fire / water department adds their fire hydrants, you get a cash reward. http://firehydrantmanager.com for emore details.
App doesn’t work
Response from developer
Before you purchase the upgrade, we clearly explain that your location may not have fire hydrants that are in our system or may not possibly be found by a 3rd party service. We also have a list all of the cities we have in our service on our website. Please read thoroughly before you make a purchase. Our app also allows you to add a fire hydrant so that you can perform tasks such as distance calculations and reporting. You are not obligated to add a fire hydrant as you expressed. Our app has helped many first responders so your statement on it being pointless is absolutely false and contradicted by these first responders. As far as “taking your money”, you are entitled to a refund from Apple.
Don’t waste your time
Response from developer
Thousands of users would disagree with you.
