# Fire Lens AI — user reviews

> 13 indexed App Store user reviews of Fire Lens AI by Boltt Games Private Limited.

- Source: https://appshunter.io/ios/app/fire-lens-ai/id6746407330/reviews
- App overview in markdown: https://appshunter.io/ios/app/fire-lens-ai/id6746407330.md

## Newest reviews (3 of 13)

### 1/5 — Import functionality not working

*2025-10-01*

So many bugs in the software, what’s the point of having the smart glasses ??? When you can’t import or see the pictures

### 1/5 — AI assistant is not responding on glass

*2025-10-01*

Using iphone 14 ios 26
AI assistant is not responding and app crashes

### 1/5 — Photo video import issues

*2025-09-23*

Unable to access or import photo and video clicks by glasses. Application doesn’t have proper corner of customer support system.

## Most critical reviews (10 lowest-rated)

### 1/5 — Useless non functional app

*2026-06-22*

Import was working fine but now it isn’t working. There is no option to import photos from my glasses to the app. The help and support section doesn’t work.
I don’t even know if the glasses are working or not because once i start recording a video the led light glows for like 5 seconds and then switches off, even when i haven’t turned off the recording.
Kindly revert.

### 1/5 — Mic won’t Respond

*2026-02-03*

Mic not working on iPhone app
Bad experience

### 1/5 — Unable to download pictures recording and videos

*2026-01-21*

I am Unable to download pictures recording and videos need immediate support. Also chatgpt integration is not working on iphone

### 1/5 — Nightmare

*2025-12-08*

Worst experience of my life it would have been better to just buy rayben , because firelens just use money to promote than actually work on product n customer service , nothing work well nor recording or translator , also very slow , top of it there customer care don’t respond

### 1/5 — AI translation problem

*2025-11-10*

I’ve had a really disappointing experience with this product. Its translation just doesn’t work at all, and its speaking skills are really terrible. I want to tell everyone not to buy this product. I’ve asked their support team for help many times, and they still haven’t given me a solution. I’ve been so frustrated ever since I got it. Please, if anyone is listening, take my comment seriously, otherwise I will take this further.

### 1/5 — So many bugs

*2025-11-02*

Not able to import photos & videos

### 1/5 — Firelens f1

*2025-10-17*

Waste app waste product automatically disconnects and late reply from firelens ai

### 1/5 — Lots of Improvement Required

*2025-10-16*

Cant import photos and videos.  There is no indication of used and unused memory etc

### 1/5 — Very Poor AI experience

*2025-10-09*

Not listening full question it is quitting my questions in short time

### 1/5 — Worst software and worst product

*2025-10-08*

What is point of buying a smartglass when you cant see your pictures or can’t access your picture.worst experience in my life.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*