# FireAngel Connected

> Smart home fire and CO safety monitoring with remote alarm testing and alerts. (iPhone/iPad app by Sprue.)

- Source: https://appshunter.io/ios/app/fireangel-connected/id1477171244 (this page in markdown: same URL + `.md`)
- Developer: [Sprue](https://appshunter.io/developer/1086594448)
- Category: Productivity, Utilities
- Price: Free
- Age rating: 4+
- Requires: iOS 15.6 · 53 MB
- Languages: American English, Dutch, French (France), German (Germany), Polish
- Released: 2020-04-21
- Data updated: 2026-08-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/fireangel-connected/id1477171244/reviews.md

## What is FireAngel Connected?

FireAngel Connected - Peace of mind for you and your loved ones.

Add the FireAngel Connected solution in to your smart home and benefit from instant alerts to your mobile or smart device; test your alarms easily and receive updates for your home's fire & CO safety network as well as the networks of your family members or dependants.

## Key features

- Instant mobile alerts
- Remote alarm testing
- Home safety network monitoring
- Family safety network monitoring
- CO safety updates

## Recent user reviews (10 of 68)

All indexed reviews: https://appshunter.io/ios/app/fireangel-connected/id1477171244/reviews.md

### 1/5 — Most Rubbish App Ever

*2026-07-25, version 1.1.9*

Considering FireAngel are responsible for monitoring fire I can not believe how bad this App is. I can only get 1 alarm showing and you cannot delete it or add any others. Complete reboots, removing alarm etc - mind if it works. They seem to know it's rubbish in the support office. Do not buy the pro service.

### 1/5 — Terrible software, terrible hardware, terrible customer service.

*2026-03-21, version 1.1.9*

Devices lose connection regularly; devices don’t show in the app when they should; devices show in the app connected to AC power when they shouldn’t (when holding the device in my hand off-base it’ll show as connected to AC power); when testing the alarm the mute buttons don’t work so the alarm sounds forever until you physically pull them all off the base (I have multiple devices and I have to put the ladder up to remove each one); the only way to connect them is to sound the alarm, which causes the above problem each time; the alarm sounded once when I was out and didn’t turn off for 8 hours, disturbing my neighbours all day until got home and pulled them off the ceiling physically (every single  one); I called customer service to ask for a solution and they just read the manual to me, then put me on hold when I said I’d followed the manual, then the line mysteriously cut out.

I shall be returning every device and asking for a refund.

### 1/5 — Poor service

*2026-03-05, version 1.1.9*

The app is not helpful as is FireAngel themselves. The app had worked ok but a recent problem hasn’t been resolved, the “help service” took nearly a week to get a very basic response. I tried to follow the limited advice but the app reinstall hasn’t helped and I still have the same issue. Not impressed.

### 1/5 — Lacks long term stability

*2026-02-10, version 1.1.9*

After installing and using for 1.5 years, all of a sudden the gateway is offline and can’t be fixed. It’s installed in a loft in a holiday home so the issue must be software update related or poor hardware. Either way if you need something for remote locations, this is not the solution

### 2/5 — Unlink devices

*2026-01-22, version 1.1.9*

Unable to unlink or remove a device that is no longer required

### 3/5 — Ok

*2025-12-09, version 1.1.9*

Not easy to setup. 

Had to phone for clarity. 

(If you don’t label and add the location as you setup each device, you will probably need to start again)

- Does seem to work ok on silicon Macs
- rather a pity it doesn’t work on Apple Watches too. 

I can’t help wondering whether they need to collect that much personal data

### 5/5 — Lacks long term stability

*2025-11-27, version 1.1.9*

After installing and using for 1.5 years, all of a sudden the gateway is offline and can’t be fixed. It’s installed in a loft in a holiday home so the issue must be software update related or poor hardware.  Either way if you need something for remote locations, this is not the solution

### 1/5 — What a heap of pooh

*2025-11-15, version 1.1.9*

Having spent a fortune on these products, the app is a joke - can’t even register the account without multiple glitches!

### 5/5 — Sceptical at 1st but this is a really descent App and Part 6 UK interlinked Smoke alarm system.

*2025-10-08, version 1.1.9*

After seeing the single 1 star review I was sceptical & worried to begin with, I’m a Fire & Security engineer and I have set up one of the Fire Angel Pro Wi-Safe 2 systems for a residential customer with 7 devices connected to the Fire Angel Connected App, my best advice is to set up the ethernet / wi-safe 2 hub first, once you have set up an account and verified it & then subsequently logged in and inputted the MAC address of the hub it will link you to a very clear & well explained YouTube installation instructions video, do this 1st and follow the instructions and you will find that the entire installation, pairing and set up process will go a lot smoother, also as you add devices make sure to give them their description as they appear after you have added them  (takes a few seconds to appear) rather than adding them all one after the other and then having to guess & then verify and then re edit which devices are which ? all in all I believe it is a very useful and functional system the remote test & hush button is also very useful for elderly people as one single button push tests all devices on the system simultaneously front one single test point, there is also good information from the App about system health, a detailed system log, notifications of device heads being removed from their bases, battery health etc etc 
albeit that the reporting side is not a BS5839-1 approved communication path / system in the event of mains power failure on the broadband router side (a UPS installed at the broadband router could help to improve this somewhat) although it is not a critical path as we already know it clearly states this safety information within the instruction manual and video but it will still however function as a BS5839-6 interlinked smoke alarm system to alert persons within the property of smoke heat or CO detection depending on which devices are fitted. 
L.T. Lucas CCTV NI

### 1/5 — Does not inspire confidence

*2025-09-11, version 1.1.9*

All effort seems to have gone into forcing the customer to enter as much contact information as possible (including bizarrely asking you to enter your email address twice - the second time after you’ve already had to confirm it via an email link) while attempting to disclaim away all possible liability in their ridiculously long terms and conditions as well as claiming that said personal data is “required” in order to operate their service - which is not true.

The data collection is even more concerning considering this company has been acquired by another company outside UK/Europe.

I’m forgiving of apps that are in need of improvement if there is evidence of an effort to actually improve them, but the broken link mentioned in a previous review is still there, the onerous and unnecessary collection of GDPR protected personal data is still there despite another comment about this a year ago and the newly added “delete account” button is described as “flagging your account for deletion” as soon as you click it, but actually it just pre-populates an email for you to manually send (in my case, in the wrong email app on my phone - basically meaning I couldn’t actually request deletion using that button).

There’s also the weird “Predict” feature that you can toggle on/off but there is no mention of what this actually does.

Like another commenter, I was about to invest in a number of FireAngel smoke/heat/CO alarms but thought I’d check the app first based on the other reviews. I’m not so sure I will now.

## Frequently asked questions about FireAngel Connected

### What does the FireAngel Connected app do?

The app allows you to integrate FireAngel Connected devices into your smart home for enhanced fire and carbon monoxide safety. You can receive instant alerts on your mobile device, easily test your alarms remotely, and monitor the safety network of your home as well as those of your family members or dependants.

### What are the key features of FireAngel Connected?

Key features include instant mobile alerts for fire and CO events, the ability to test your alarms remotely, and comprehensive monitoring of your home's safety network. It also extends this monitoring to the safety networks of your family members or dependants, providing peace of mind.

### Is there a cost associated with using the FireAngel Connected app?

Based on the provided information, the app is free to use. There are no indications of subscription fees or in-app purchases required for its core functionality.

### Who is the target audience for this app?

This app is designed for individuals and families who want to improve their home's fire and carbon monoxide safety. It's particularly useful for those who want to remotely monitor the safety of their loved ones or dependants.

### What are common use cases for the FireAngel Connected app?

Common use cases include receiving immediate notifications if a fire or CO alarm is triggered while you are away from home, performing remote alarm tests to ensure functionality, and keeping track of the safety status of elderly relatives or children's homes.

## Version history (last 5 releases)

### 1.1.9 — 2025-09-09

1. Support for Polish and French Languages
2. Bug fixes and improvements

### 1.1.8 — 2025-08-25

- Bug fixes and improvements

### 1.1.7 — 2025-07-02

- Bug fixes and improvements
- Delete Account

### 1.1.6 — 2023-07-25

-UI changes and improvements

### 1.1.5 — 2023-02-09

We have updated the language translations for German

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## More apps by Sprue

- [Network Monitor by FireAngel](https://appshunter.io/ios/app/network-monitor-by-fireangel/id1104861987)
- [FireAngel Installer](https://appshunter.io/ios/app/fireangel-installer/id6448748957)

All apps by Sprue: https://appshunter.io/developer/1086594448

## Related topics

[welch allyn](https://appshunter.io/ios/topics/welch-allyn)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-10.*
