# Firebird Tours — Your trip info in one place > Travel planning and itinerary management app for existing and new customers. (iPhone/iPad app by Arsia AG.) - Source: https://appshunter.io/ios/app/firebird-tours/id1670941537 (this page in markdown: same URL + `.md`) - Developer: [Arsia AG](https://appshunter.io/developer/1670941539) - Category: Travel, Lifestyle - Price: Free - Rating: 4.90/5 from 860 App Store ratings · 15 written reviews indexed - Age rating: 4+ - Requires: iOS 15.1 · 94 MB - Languages: American English - Released: 2023-04-01 - Data updated: 2026-08-26 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/firebird-tours/id1670941537/reviews.md ## What is Firebird Tours? ABOUT FIREBIRD Firebird is one of the leading travel companies in the world for planning and organizing quality journeys for individual customers and groups. We organize excellent programs to some of the world's most amazing destinations in Europe, Asia, the Americas, the Middle East, and Oceania. Each year, tens of thousands of travelers use our service to travel, and hundreds of thousands use our services to plan trips. Over 20% of customers who travel with us choose to travel with us again, which speaks volumes about the quality of our service and value for our customers. FIREBIRD APP FOR EXISTING CUSTOMERS The Firebird App helps our customers to travel conveniently, as all information related to your trip will be at your fingertips - your travel itinerary, hotel reservation confirmations, train tickets, drivers, and transfers, etc. You will be able to buy additional services, upgrade your hotels, and communicate with our support team in real-time. The Firebird App allows you to plan new journeys. It will use AI to generate new amazing itineraries when you just tell it where you want to go. You can then discuss your itinerary with one of our helpful destination specialists, share it with friends, or simply keep it saved for the future. FIREBIRD APP FOR NEW CUSTOMERS Finally, the Firebird App also supports new customers. You can build your entire trip from scratch in seconds. You will enjoy the speed at which your ideas turn into real travel plans. You will also appreciate the level of detail of those travel plans. And when you decide to book your trip with Firebird, you will experience our stellar service. ## Key features - Consolidate trip information - Access itineraries and bookings - Purchase additional services - Upgrade hotel reservations - Real-time support communication - AI-generated itinerary planning - Build trips from scratch ## What do users think of Firebird Tours? Overall sentiment: neutral **Pros** - 👍 Smooth trip planning - 🚀 Well-executed itinerary - 👍 Excellent tour guides - 👍 User-friendly app interface **Cons** - 🐛 Buggy app updates - 🔒 Limited sharing of itinerary - ⏱️ Delayed tour information - 💰 High pricing for some trips **Commonly reported bugs** - Screen flashing when viewing destination details - Conversations deleted, requiring restart of planning process **Most requested features** - Allow collaborative trip planning - Provide contact details for tours earlier ## Recent user reviews (10 of 15) All indexed reviews: https://appshunter.io/ios/app/firebird-tours/id1670941537/reviews.md ### 5/5 — Spain *2026-04-28* Another smooth trip with Firebird Tours! We had a group of six friends and experienced wonderful accommodations at every city we visited in Spain. We will always book with Firebird! ### 5/5 — Our Italy Trip *2025-10-09* Our trip was planned expertly and went smoothly. Everything from the hotels and transportation to the tours and the tour guides was well thought out. I would use you guys again! **Developer response:** Thank you for trusting Firebird Tours with your Italy adventure ☺️ We’re so glad everything went smoothly. See you on your next journey! ### 1/5 — U able to share info *2025-01-19* Useless with creating trip if u can’t share itinerary with others . It asks for email and PW . This doesn’t allow anyone else to see the trip details . I wish When having one person in our group creating the trip it allowed one to add or delete any ideas. **Developer response:** You can share your trip, and others will be able to view it without logging —just use the "Share" button inside your trip. That said, we take privacy very seriously, so we don’t allow unauthorized users to access personal data or make any changes. Customization options are coming soon! In the meantime, feel free to drop your suggestions in the in-app chat—our team will do their best to bring your ideas to life. 😊 Don’t hesitate to reach out with any questions in our chat—we’d love to help plan the trip of your dreams! ✨🌍 ### 2/5 — Works ok *2024-09-22* The app works well most of the time, but they don’t give contact numbers for the tours and tour guides until just before the tour, so you need to message them if there’s a delay **Developer response:** Thank you for your feedback! We appreciate you bringing this to our attention. We are currently working on improving the process to provide contact details for tours and guides earlier to enhance communication and ease any concerns. Your experience is important to us, and we are committed to making your travels smoother. ### 5/5 — Iceland *2024-07-01* I was going on a 4 day trip in iceland in my Europe trip and firebird set me up with a very nice planned trip. Only issue for certain people could be the price other than that the system on the app is great. **Developer response:** Thank you for sharing your feedback with us! We strive to balance quality and cost to offer the best value to our travelers. We appreciate your input and are continually working to enhance our services. Looking forward to planning your next adventure! ### 1/5 — Latest update is buggy screen flashes *2024-06-28* latest update is buggy. the screen flashes when you navigate to view details of the destination **Developer response:** We're happy to inform you that the problem has been resolved, and you should no longer experience any screen flashing when navigating to view destination details. Please ensure your app is updated to the latest version. We appreciate your patience and are here to assist with any further concerns you might have. Enjoy planning your travels with us! ### 1/5 — Not worth the time *2024-06-28* Absolutely waste of time. I reached out to them several times only for them to reply, we’ll get back to you. Now it’s been almost 3 weeks with one week of absolutely no reply—just to find out they’ve deleted all the conversations and in order for me to figure out my travel, I’d have to restart the whole stupid process. Honestly not worth the time to talk to Victoria or Alexandra, they won’t get back to you. **Developer response:** Hi dear Honest reviewer! Although we do have team members named Victoria and Alexandra, we're unable to identify the specific issue you mentioned and respond appropriately. If you've encountered a problem, we’re committed to addressing it and ensuring it doesn’t happen again for you or any of our other clients in the future. To help us resolve this matter, please provide your email so we can get in touch and discuss the details, or feel free to send a separate email to app@firebirdtours.com. We apologize for any inconvenience this may have caused and look forward to working together with you in the future 😔 ### 5/5 — Amazing App! *2024-04-03* I have installed the app and it is very very useful during my trip. I can easily access my travel itinerary and see the details that I need. Highly recommend 👌 **Developer response:** Thank you for sharing your thoughts with us! We are excited to help organize your upcoming extraordinary travels. ### 1/5 — Amazingly bad! *2024-03-21* Wow! The app is so glitchy it is basically unusable. If I could give it zero stars I would. **Developer response:** Dear Valued Customer, can you please contact us so we can assist you. Or, please tell us your trip ID so we can reach out to you ourselves. We work hard to make app useful and we would really like to hear what you did not like about the app. Thanks. ### 2/5 — Broken *2024-02-10* I have downloaded the Firebird app for an upcoming trip to Italy. I am worried that it will not work properly when there as it is not allowing the features I need to access now. IT is supposed to be fixing it but that has been 2 weeks and it is still not working properly. **Developer response:** Dear Valued Customer, very sorry to hear that you are experiencing issues. May I engage to help you please? Please send us your trip ID or drop a short note to app@firebirdtours.com so we can identify you so we can assist you. Thank you. ## Frequently asked questions about Firebird Tours ### What does the Firebird App do? The Firebird App serves as a comprehensive travel companion. For existing customers, it centralizes all trip information like itineraries, hotel confirmations, and tickets. For new customers, it allows for quick trip planning and itinerary generation using AI. ### What are the key features of the Firebird App? Key features include consolidating all travel details, accessing itineraries and bookings, purchasing additional services, upgrading hotel reservations, real-time communication with support, AI-powered itinerary generation, and the ability to build entire trips from scratch. ### Is the Firebird App free to use? Based on the provided information, the app is free to use. There is no mention of subscription fees, paid downloads, or in-app purchases for core functionality. ### Who is the target audience for the Firebird App? The app is designed for both existing customers of Firebird, who can manage their upcoming trips, and new customers who wish to plan and organize their travel arrangements with the company. ### How does the AI feature help in planning trips? The AI feature can generate amazing new itineraries when you simply tell it where you want to go. This allows for quick and innovative trip planning, which can then be discussed with specialists or shared. ## Version history (last 5 releases) ### 4.0.7 — 2026-08-24 • Discover inspiring Trip Ideas and Tour Templates with an improved experience • Get smarter AI-powered insights and trip summaries • Sign in or sign up faster with Google • Improved live location sharing to make meeting your guide or driver even easier • Plus, plenty of small improvements for a smoother journey Plan, personalize, and enjoy your perfect trip with Firebird ### 4.0.6 — 2026-08-17 • Discover inspiring Trip Ideas and Tour Templates with an improved experience • Get smarter AI-powered insights and trip summaries • Sign in or sign up faster with Google • Improved live location sharing to make meeting your guide or driver even easier • Plus, plenty of small improvements for a smoother journey Plan, personalize, and enjoy your perfect trip with Firebird ### 4.0.5 — 2026-08-14 • Discover inspiring Trip Ideas and Tour Templates with an improved experience • Get smarter AI-powered insights and trip summaries • Sign in or sign up faster with Google • Improved live location sharing to make meeting your guide or driver even easier • Plus, plenty of small improvements for a smoother journey Plan, personalize, and enjoy your perfect trip with Firebird ### 4.0.4 — 2026-07-06 - Rediscover our curated restaurant map and find the best dining spots for every journey - Minor improvements and performance enhancements ### 4.0.3 — 2026-06-19 - Discover tour templates faster and easier - Improved maps and navigation experience - More transfer options in the Upgrade Center - Performance improvements and bug fixes Plan, customize, and enjoy every journey with Firebird ## Apps similar to Firebird Tours | App | Rating | Price | Category | | --- | --- | --- | --- | | [meuHEBB](https://appshunter.io/ios/app/meuhebb/id1522565420) | — | Free | Travel | | [Platinum Transport](https://appshunter.io/ios/app/platinum-transport/id1529414880) | — | Free | Travel | | [Lasagrada Hotel Istanbul](https://appshunter.io/ios/app/lasagrada-hotel-istanbul/id1530344120) | 4.9 (7) | Free | Travel | | [Taxi Bis Zielona Góra](https://appshunter.io/ios/app/taxi-bis-zielona-gora/id1530284660) | — | Free | Travel | | [Rowerem przez historię](https://appshunter.io/ios/app/rowerem-przez-historie/id1530339900) | — | Free | Travel | | [Automobile and Fashion Museum](https://appshunter.io/ios/app/automobile-and-fashion-museum/id1530388080) | — | Free | Travel | ## More apps by Arsia AG - [Agora by Firebird](https://appshunter.io/ios/app/agora-by-firebird/id6502190242) All apps by Arsia AG: https://appshunter.io/developer/1670941539 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*