# Firefly Health — Health Insurance, Primary Care > Integrated primary care and health insurance plan management. (iPhone/iPad app by Firefly Healthcare.) - Source: https://appshunter.io/ios/app/firefly-health/id1396647655 (this page in markdown: same URL + `.md`) - Developer: [Firefly Healthcare](https://appshunter.io/developer/1396647654) - Category: Health & Fitness, Medical - Price: Free - Rating: 3.90/5 from 108 App Store ratings · 31 written reviews indexed - Age rating: 17+ - Requires: iOS 16.4 · 126 MB - Languages: American English - Released: 2018-08-25 - Data updated: 2026-08-26 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/firefly-health/id1396647655/reviews.md ## What is Firefly Health? Get started with Firefly Primary Care and/or the Firefly Health Plan. With Firefly, you'll get your own team of primary care providers for everyday and ongoing health support. If you have a Firefly health plan for your medical insurance, you can check your coverage and claims and chat with our friendly guides to answer all your coverage and billing questions. Whether you need a quick question answered, a same-day appointment, or guidance on managing chronic conditions, we're here to help. KEY FEATURES FOR FIREFLY PRIMARY CARE MEMBERS: • Chat: Get fast answers to your care or coverage questions anytime. • Video Visits: Book visits and connect face-to-face with your care team from your phone. • Prescription Management: Refill prescriptions easily and track your medications. • Referrals: Get guidance on finding the right Firefly Nearby location or specialists. • Personalized Care Plans: View and track your custom care plans with your care team. KEY FEATURES FOR FIREFLY HEALTH PLAN MEMBERS: • Digital ID Card: Access your member ID card wherever you go. • Claims Details: Review your claims and understand your coverage. • Request a Care Key: Reach out for provider recommendations for lower copays and coinsurance • Coverage Details: View specific information about your medical and pharmacy coverage ABOUT FIREFLY PRIMARY CARE: If you enroll in Firefly Primary Care, you'll get a new PCP (and care team). We believe that many heads are better than one — so instead of one provider, we give you a physician, nurse practitioner, and health guide who all work together to help you feel your very best. Your Firefly team will be able to handle all your primary care needs, ranging from preventative care to acute concerns, managing chronic conditions, and coordinating with any specialists you may have. • Preventive Care: Stay healthy with screenings, wellness visits, and health coaching. • Routine Care: Get help with colds, infections, aches, and pains. • Chronic Condition Management: Manage asthma, diabetes, high blood pressure, and more. • Mental Health Support: Access mental health resources with referrals from your care team. When you need in-person primary care (for example, a physical exam or a swab), your Firefly care team will guide you to Firefly Nearby providers in your area – these may be urgent care clinics, clinics with retail stores, or even providers that come to your home. HAVE A FIREFLY HEALTH PLAN? You may have a Firefly health plan through your employer-sponsored health plan. With your Firefly plan, you'll get affordable, high-quality healthcare. Enroll in Firefly Primary Care, get support finding great in-network providers, view information on your coverage and claims, and chat with our member guides anytime about questions or concerns. Download the Firefly app for additional coverage details specific to your plan. HAVE MORE QUESTIONS? Learn more at https://www.fireflyhealth.com/faq. Your health information is protected by industry-leading security practices and HIPAA compliance. Download the Firefly Health app and experience refreshingly convenient healthcare today. ## Key features - Dedicated care team - Video visits - Prescription management - Coverage and claims details - Digital ID card - Personalized care plans - Mental health support ## Recent user reviews (10 of 31) All indexed reviews: https://appshunter.io/ios/app/firefly-health/id1396647655/reviews.md ### 1/5 — The worst experience *2026-01-17* Firefly doesn’t live up to any of their promises. The service is slow, takes so much time to get it a provider it’s so much faster to just walk to urgent care. They have barely any providers and they are always busy. When they come online they are ok but 0 availablity on nights and weekends. I work and can’t see a provider until I get home or early mornings. Firefly had 0 options. Companies should give employees real insurance. Not this fake insurance. **Developer response:** We’re sorry that our current provider availability hasn't aligned with your work schedule. We are constantly working to expand our network and hours to meet our members needs. Please contact our support team via chat in the Firefly App so we can better assist you. While we do not have availability on weekends just yet, we would be happy to help you see a provider this week. ### 1/5 — The worst insurance ever hands down (and we had tricare) *2025-12-04* I truly cannot say enough how absolutely furious I am with this health insurance. We cannot get away from them fast enough. The communication is an absolute train wreck. They can’t figure out who is in network and who isn’t. NOBODY has heard of firefly so there is ALWAYS billing issues we are constantly getting bills in the mail that should be covered and having to resubmit. They don’t answer questions in a timely manner and it seems like nobody has any idea what’s going on, like everybody is constantly picking up a conversation from somebody prior so the rules keep changing. I have full fledge had it with this company. I didn’t think it could get worse than what we dealt with with tricare but at least the lack of bills were worth it then. This service is AWFUL go with literally any other insurance. ### 1/5 — 3 month wait time *2025-11-18, version 1.90.4* Fastest appointment is in 3 months ### 1/5 — Unreliable *2025-09-26* They will refer you out for everything. Telehealth is supposed to be convenient and helpful. They practice defensive medicine and you can be treated for an issue for 20 years, but they won’t feel comfortable doing it. Pointless and useless. ### 1/5 — No point in this service *2025-06-27* The only appointments available are a month or more in advance and when I message them to see if I can get a sooner appointment, I get a generic “if you need to see someone sooner, please go to urgent care”. Yea well I thought the point of this app is that you can get a quick Dr visit for small things quickly that didn’t necessitate going to urgent care for. Might as well just take a few hours off of work and go see my PCP.. at least I can get an appt within the same week. ### 5/5 — Impressed to say the least *2025-04-04* Firefly Health has re-designed healthcare and health plans the way they should have always been. Highly impressed and recommend! ### 5/5 — The best! *2025-01-31* This makes healthcare so much more efficient and accessible. I have been a patient with Firefly for a couple years now and have never been more on top of my health. I recommend them to everyone!! ### 1/5 — Never been helpful when sick *2025-01-24* This seems like a good concept—I’m not super sick, let me try and do a virtual visit, maybe get some medicine. But I find the app terribly hard to use and the appointments are always like 4 months out. Just never found this service actually to be helpful. The chat people are nice but can’t do much to help, apparently. **Developer response:** We deeply regret that your experience with Firefly did not meet expectations, especially while sick. We take all feedback seriously and are committed to improving our app and services. If you'd like to discuss your concerns further, please send an email to hello@firefly.health and we’ll have a team member contact you promptly. Sincerely, Firefly Health ### 5/5 — Best healthcare I’ve ever experienced *2024-12-03* I can’t imagine ever going back to traditional care. Firefly feels like a luxury healthcare service without the luxury price tag. ### 4/5 — Notification stopped working? *2024-12-02* The notification hasn't been working for the past few days. An Apple Watch app would be awesome. ## Frequently asked questions about Firefly Health ### What is Firefly Health? Firefly Health provides integrated primary care services and health insurance plan management. It offers a dedicated care team for everyday health needs and allows users to manage their insurance coverage, claims, and prescriptions. ### How does Firefly Health's primary care work? If you enroll in Firefly Primary Care, you get a dedicated team including a physician, nurse practitioner, and health guide. This team handles preventive care, routine issues, chronic condition management, and mental health support. ### Can I see a doctor with Firefly Health? Yes, you can book video visits with your care team from your phone. For in-person needs, your team will guide you to nearby Firefly providers or specialists. ### How do I manage my health insurance with Firefly Health? If you have a Firefly Health Plan, you can access your digital ID card, review claims and coverage details, and chat with guides about billing and coverage questions. ### Does Firefly Health have ads? No, Firefly Health does not contain advertisements. The app is free to download and use without any ad interruptions. ### What devices is Firefly Health available on? Firefly Health is available on iPhone and iPod devices. It is designed for mobile use to provide convenient access to health services. ### How often is Firefly Health updated? The latest version of Firefly Health is 1.97.1, last updated on June 25, 2026. Updates typically include new features, bug fixes, and performance improvements. ### What is the age rating for Firefly Health? Firefly Health has an age rating of 17+. This indicates that the content may not be suitable for younger users and is intended for mature audiences. ## Version history (last 5 releases) ### 1.100.1 — 2026-08-24 Bug fixes ### 1.99.2 — 2026-08-11 Bug fixes ### 1.98.0 — 2026-07-17 Bug fixes ### 1.97.1 — 2026-06-25 Bug Fixes ### 1.96.1 — 2026-05-26 Bug fixes ## Apps similar to Firefly Health | App | Rating | Price | Category | | --- | --- | --- | --- | | [MGB Health Plan Member](https://appshunter.io/ios/app/mgb-health-plan-member/id1498013384) | 3.5 (24) | Free | Health & Fitness | | [Greater Boston Y](https://appshunter.io/ios/app/greater-boston-y/id1582826536) | 1.9 (22) | Free | Health & Fitness | | [Healthworks + Republic Fitness](https://appshunter.io/ios/app/healthworks-plus-republic-fitness/id1612510787) | 4.7 (176) | Free | Health & Fitness | | [MIT Recreation](https://appshunter.io/ios/app/mit-recreation/id1569662510) | 1.5 (23) | Free | Health & Fitness | | [Vori Health](https://appshunter.io/ios/app/vori-health/id1534621456) | 4.6 (49) | Free | Health & Fitness | ## Related topics [firefly health](https://appshunter.io/ios/topics/firefly-health) · [firefly healthcare](https://appshunter.io/ios/topics/firefly-healthcare) · [ochre health](https://appshunter.io/ios/topics/ochre-health) · [occupational health consultation service](https://appshunter.io/ios/topics/occupational-health-consultation-service) · [droobi health](https://appshunter.io/ios/topics/droobi-health) · [nrc health](https://appshunter.io/ios/topics/nrc-health) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*