# FireKeepers Casino — user reviews > 70 indexed App Store user reviews of FireKeepers Casino by FireKeepers Casino, rated 3.60/5 from 125 ratings. - Source: https://appshunter.io/ios/app/firekeepers-casino/id854039701/reviews - App overview in markdown: https://appshunter.io/ios/app/firekeepers-casino/id854039701.md - Rating breakdown: 5★ 57 · 4★ 22 · 3★ 13 · 2★ 8 · 1★ 25 ## What do users think of FireKeepers Casino? Overall sentiment: mixed **Pros** - 👍 Fun to play at home - 👍 Realistic graphics and gameplay - 👍 Variety of games - 👍 Almost like being there - 👍 Good for killing time - 👍 Free to play - 👍 Coins replenish - 👍 Tracks member rewards - 👍 Entertaining and fun - 👍 Useful for promotions - 👍 Better than other apps - 👍 Great selection of games - 👍 Almost as fun as real casino - 👍 Enjoyable games on the go - 👍 Easy play when not at casino - 👍 Fantastic app - 👍 Great colors - 👍 Win enough coins to keep playing - 👍 One of the better free online slots - 👍 Games are fun to play - 👍 Games unlocked for a weekend - 👍 Lots of entertainment value - 👍 Nice app - 👍 Great way to have fun for free - 👍 Fun games with great colors - 👍 Great app when you can't get to the casino - 👍 So happy you have online games - 👍 Awesome app - 👍 Easy to use and navigate - 👍 Well organized - 👍 Game play very realistic - 👍 Outstanding accommodations - 👍 Excellent restaurant service - 👍 Super friendly staff - 👍 Great fun - 👍 Very fun - 👍 Nice!!! **Cons** - 🐛 Games crashing frequently - 🐛 Bonus rounds crash - 🐛 Lost credits due to crashes - 🐛 Games don't pay out - 🐛 Low pay/no pay bonuses - 🐛 Difficulty unlocking new games - 🐛 Incompatible with older devices - 🐛 Error messages preventing play - 🐛 Scatter bonus not paying out - 🐛 Takes forever to unlock games - 🐛 Games always crash on bonus round - 🐛 Lose more than you win - 🐛 Can't log in to rewards - 🐛 Rewards account login issues - 🐛 Login button doesn't work - 🐛 Syncing rewards card error - 🐛 Can't see rewards info - 🐛 Worst payouts - 🐛 Deposit issues - 🐛 No way to make withdrawal - 🐛 Account blocked - 🐛 Support gives run around - 🐛 Unable to play games - 🐛 Deposit not usable - 🐛 Red hot reward offers section never works - 🐛 Points earned don't sync - 🐛 Games gone, history gone - 🐛 App sucks - 🐛 Overcharge purchase of credits - 🐛 Never hit the bonus - 🐛 Games are set like real slots - 🐛 Doesn't pay anything - 🐛 Worst customer service - 🐛 Trash app - 🐛 Glitches - 🐛 Deposit takes you to wrong page - 🐛 Took more than $1000 at once - 🐛 Unable to help via chat - 🐛 Frustrated - 🐛 Game crashes at end of bonus - 🐛 Sneak peek games won't load - 🐛 Bonus game crashes - 🐛 Lost all points due to crash - 🐛 Money gone in 5 min - 🐛 Can't stay on bonus round - 🐛 Bonus games disappeared - 🐛 20+ spins with no payback - 🐛 Teaser spins - 🐛 Limited games due to iPhone (no flash) - 🐛 Won't work on iPad - 🐛 Need more daily spins/bonuses **Commonly reported bugs** - Games crashing - Bonus rounds crashing - Lost credits due to crashes - Games not paying out - Low pay/no pay bonuses - Difficulty unlocking new games - Incompatible with older devices - Error messages preventing play - Scatter bonus not paying out - Games crashing on bonus round - Lost points due to crash - Money gone quickly - Unable to stay on bonus round - Bonus games disappeared - 20+ spins with no payback - Teaser spins - Limited games due to iPhone (no flash) - Won't work on iPad - Red hot reward offers section never works - Points earned don't sync properly - Login button doesn't work - Syncing rewards card error - Can't log in to rewards - Rewards account login issues - Deposit issues - No way to make withdrawal - Account blocked - Support gives run around - Unable to play games - Deposit not usable - Deposit takes you to wrong page - Took more than $1000 at once - Unable to help via chat - Game crashes at end of bonus - Sneak peek games won't load - Bonus game crashes - Money gone in 5 min - Can't stay on bonus round - Bonus games disappeared - Won't work at all on iPad - Linking Account Error - Can’t log in to rewards - I keep getting an error message and can no longer play! - New game .great graphics however I am unable to stay on the bonus round. - Same games ALWAYS crash on bonus round - I realized I'm limited to the games available do to playing on my iPhone witch don't support flash player. - Just lost another 375000 credits when game crashed at end of bonus round. - Most of the time Sneak peak games won’t even load. - I also had to quit playing some slots because of game crashes. - Happens most when you finally win some bonus games. - I had close to 3 million points when it decided to crash. - Lost it all. - Just played only one game never got a bonus money gone in 5 min what a box - I have tried over several weeks at different time to sync with my rewards card and always get an error - It’s like the Login button doesn’t even work. - For the past two days, I get an error message saying to “retry” or Exit. **Most requested features** - More daily spins or bonuses - Fix scatter bonus on OMG kittens - Unlock new games faster - Make app compatible with older devices like Pad2 - Allow betting real money - Bigger bonus - Fix bugs and glitches - Improve win/loss ratio - Allow withdrawals - Improve customer support - Fix deposit issues - Fix login issues - Fix rewards account syncing - Make games pay out more - Fix game crashes - Improve game loading times - Add more games - Fix issues with Red Hot Rewards section - Ensure points sync properly - Make it easier to level up ## Newest reviews (14 of 70) ### 2/5 — Multiple issues with app *2023-12-03* Red hot reward offers section never works, can’t see offers. Points earned for tier level doesn’t sink up properly, it’s always wrong have to swipe at casino to figure out points earned or talk to host. ### 3/5 — Carol *2020-05-19, version 7.12.2* Why was the PLAY4FUN taken off of the app? ### 4/5 — So much fun! *2019-02-15* Firekeepers is our favorite casino! We always have a blast, especially when we win or at least break even!! Lol ### 2/5 — Frustrated *2019-02-11, version 7.9.2* Like the games but they keep crashing. Just lost another 375000 credits when game crashed at end of bonus round. Stopped playing Alice in wonderland because it crashes almost every time I get a bonus. Most of the time Sneak peak games won’t even load. Very frustrating. ### 3/5 — Bonus game crashes *2018-08-10* I also had to quit playing some slots because of game crashes. Happens most when you finally win some bonus games. I had close to 3 million points when it decided to crash. Lost it all. If it happens again I will wipe my devices clean of this app. ### 1/5 — Money Keepers Casino *2018-08-06* These games are set just like their real slots they don’t pay you anything! When I first started going there they were coming on the P.A. All the time announcing “moneykeeper” winners now you can go all day and night on a Friday and Saturday and be lucky to hear one winner! I’m going to take my gambling business to soaring eagle and blue chip and I suggest you do the same! ### 2/5 — Needs a lot of work! *2018-06-30* Can't log in to rewards account, a constant problem. Annoying! Makes us go elsewhere because we cant see any info before we go! ### 1/5 — I keep getting an error message and can no longer play! *2018-06-19* For the past two days, I get an error message saying to “retry” or Exit. Can you correct this or not? ### 1/5 — Monopoly *2018-02-13, version 7.7.1* New game .great graphics however I am unable to stay on the bonus round. I got 3 games and they just disappeared. Not happy ### 2/5 — Just like the brick and mortar *2017-11-12* 20+ spins with no payback is not unusual. Mostly teaser spins and an occasional low pay/no pay bonus. Keep your credit card ready! ### 3/5 — Same games ALWAYS crash on bonus round *2017-11-11* I like the games but it seems like you loose more then you win. At least 3 of the games recently started crashing so bad I had to quit playing them and the bonus round that's another crash and bam you get nothing after spinning 50 times and finally getting a bonus for it to yet again crash. I've never paid for more credits to play for fun until I started playing this app, now I'm in more than I would like to admit. I just realized I'm limited to the games available do to playing on my iPhone witch don't support flash player. I like the games but won't ever buy more credits again until the bugs are fixed. And it takes FOREVER for new games to unlock. ### 1/5 — I turn about 15 spins and didn't hit anything. *2017-09-15, version 7.6.1* I have never hit the bonus. Don't care for the game. There are other games much better. ### 4/5 — Casino *2017-09-05, version 7.6.1* Fun game to kill time! ### 4/5 — Casino *2017-08-12* So happy I get to try the casino out before I go there in person. I want some big spins for signing up with u. Please send them my way ## Most critical reviews (10 lowest-rated) ### 1/5 — Games *2026-01-10, version 8.0.250212* Where did all the games go? All the games I use to play and my game history of this games are gone why?? The Blazing Bison Gloden Blitz is gone, Shamerock Fortunes is gone too. No Huff N Puff. I don’t know what yall did to this app but it sucks. ### 1/5 — The worst online casino app *2024-04-17* I've been unable to even play a game even tho they took my deposit! I contacted support and they have given me the run around. So my deposit just sits in my account there and I can't use it. I dont recommend using this app at all. This was my 1st time trying to play on this app and I've been on chat 3 times and still no answers. Worst ever !! ### 1/5 — Thieves *2024-04-14* Should be a Zero star but that’s not available. You can make a deposit but have no way to make a withdrawal. When I questioned it on chat, they blocked my account and are sending me to their Risk Management. Over $25. ### 1/5 — Trash customer service *2023-04-24, version 7.12.8* Absolutely garbage stay away from this place ### 1/5 — One of the worse mobile casino apps. Glitches *2022-03-01* Trying to make a deposit and it takes you all the way through to the end, but then takes you to a page telling you to use the mobile app when you’re using the mobile app. I’ve deleted and reloaded the app many times over 3-4 months. Then one time I logged in and had a bunch of money in my account from all of the previous $100-$200 deposit attempts. But it didn’t take if from my bank account when I attempted it, it took more than $1000 at once. I did chat a couple of times with someone thru the chat feature who was unable to help. Their only solution was to delete the app and reinstall. ### 1/5 — Worst payouts of all online Michigan casinos *2021-08-04* My win/loss ratio at Firekeepers online is HORRENDOUS compared to all the other online casinos I play (and I play a lot). Perhaps I should have waited until they built up their bank but my advice would be to get your Vegas on at a different site. ### 1/5 — Won’t work at all. *2019-06-16, version 7.12.2* Been playing on here for years and now it won’t work at all on iPad. ### 1/5 — Linking Account Error *2019-03-23* I have tried over several weeks at different time to sync with my rewards card and always get an error ### 1/5 — Can’t log in to rewards *2019-03-16, version 7.9.2* It’s like the Login button doesn’t even work. ### 1/5 — Games *2019-01-10, version 7.9.2* Just played only one game never got a bonus money gone in 5 min what a box ## Most praised reviews (10 highest-rated) ### 5/5 — FireKeepers *2025-01-18* One of the best online casino apps to play. I have never had an issue with the app. I will be will say they need to have more daily spins or bonuses it would really help people be able to play ### 5/5 — Greg Myers *2021-03-03* Great tribal casino. Wonderful people in Host Services. The cleaning staff is exceptional. I really don’t know where they come from but whenever I get up from a slot a cleaning service member is there to wipe it down and disinfect. If you can, route a small tip to these valuable people who work so hard to keep us safe. The cashier staff is friendly, polite and professional as well. Kathy George who is CEO of Firekeepers is obviously a success in making it all come together. Considering the challenges facing all casinos during a pandemic, Firekeepers still manages to have great promotionals and to provide a pleasant casino experience. ### 5/5 — Busia *2019-05-11* Love this app & all the variety of different games. A++++ ### 5/5 — Wow!!!! *2017-10-02* I never knew this app existed I really enjoy the options to play at home using a real casino app!! ### 5/5 — Great app *2017-09-02, version 7.6.1* Love the app ### 5/5 — Laura *2017-08-19, version 7.6.1* Fun game to play. I really enjoy this app. ### 5/5 — Fun fun fun *2017-07-14* Love that I can play the same games I do in the casino. ### 5/5 — Fun *2017-07-09, version 7.6.1* Cheap way to gamble ### 5/5 — Cheap fun *2017-07-08, version 7.6.1* Fun games to kill time. ### 5/5 — Great app!! *2017-06-24, version 7.5.0* Fun at home!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-08.*