# FireKeepers iCasino & Sports — user reviews > 283 indexed App Store user reviews of FireKeepers iCasino & Sports by FireKeepers Casino, rated 1.90/5 from 154 ratings. - Source: https://appshunter.io/ios/app/firekeepers-icasino-and-sports/id1544020573/reviews - App overview in markdown: https://appshunter.io/ios/app/firekeepers-icasino-and-sports/id1544020573.md - Rating breakdown: 5★ 28 · 4★ 7 · 3★ 1 · 2★ 4 · 1★ 114 ## What do users think of FireKeepers iCasino & Sports? Overall sentiment: negative **Pros** - 🚀 Fast app - 🎰 Nice game variety - 💰 Decent bonuses and promos **Cons** - 🐢 Slow withdrawal process - 🤖 Poor customer service - 🔒 Difficult to withdraw winnings - 🎰 Rigged games - 💳 Limited payment options - 🤯 Confusing app navigation **Commonly reported bugs** - Games crashing or not loading - Login and account issues - Geolocation problems **Most requested features** - Faster withdrawal processing - Improved customer support - More transparent withdrawal policies - Wider selection of games - Easier app navigation ## Newest reviews (17 of 283) ### 1/5 — Worst one *2026-06-16, version 2.1.0* Worst gaming app of them all. I have played on every app and this is the only where it is impossible to win. ### 1/5 — Stay away *2026-06-14, version 2.1.0* App is horrible doesn’t even allow you to scroll all the way down to see all of the picks. ### 1/5 — App is buggy. Didn’t honor new member bonus. *2026-06-12, version 2.1.0* I deposited $100 on my first day and received no bonus as advertised. Support was no help. ### 1/5 — Trash *2026-06-05, version 2.1.0* This game is garbage! For starts no bonus for new players unless you spend more than $100!! There are far more superior games out there. Dont waste your time or money!!! ### 1/5 — Horrible app *2026-05-30, version 2.1.0* By far the crappiest of the casino apps. I have no idea why anyone would use this when there are so many others. ### 1/5 — Other sites are better *2026-05-24, version 2.0.7* I play a lot of these websites and their slots are the the same games as here However, these don’t have a very good rate of return Their slots are tight and they’re not very fun. You can basically play the same games on other websites and have a much better experience. Tried it again a year later I hate to say it was even worse stingiest place I’ve ever been to literally just wasted my money ### 1/5 — Beware *2026-05-14, version 2.0.7* I didn’t read reviews and am so pi**ed I didn’t. They are all true about super slow payouts, horrendous software and tired games. Do NOT play here. There are lots of Mi casinos that pay in minutes. You don’t need to jump thru hoops either. Also the bricks and mortar casino is a joke as well. ### 1/5 — Horrible fake steal info *2026-05-08, version 2.0.7* I entered all my info on there to set up my acount I knew better then they said they couldn’t open a account ### 1/5 — None of the promos work don’t bother *2026-04-25, version 2.0.7* Push tons of “promo” offers but never actually give them out. Not new player, not the “live” ones they email you about all the time junk app ### 4/5 — It’s good *2026-04-21, version 2.0.7* Not bad. I wish you guys had unlimited withdrawals. ### 1/5 — Worst Casino Ever! *2026-04-11, version 2.0.5* If you want to deposit money , and more money , and more money and never get a win. This app is for you! Pay attention to the reviews cause this casino is definitely a scam, customer support is awful , and RTP is by far the worst of any casino. Firekeepers is genuinely the worst gambling app on the market . Will never deposit here again.4500+ dollars gambled 0 wins ### 1/5 — Trash can’t even login *2026-04-08, version 2.0.5* Was able too login 2 days ago, yesterday and today I’m unable too login it just has the loading page going ### 1/5 — 0 stars *2026-04-03, version 2.0.5* Worst casino/Sportsbook I’ve ever used. Outdated UI which makes it impossible to navigate. Plus they don’t pay out the bonus that they promise too. I would never recommend this app to anyone and I will never use it again ### 1/5 — Doesn’t actually give signup promos *2026-03-20, version 2.0.5* Doesn’t actually give signup promos for first deposit or any of the other promos ### 1/5 — Doesn’t actually give signup promos *2026-03-18, version 2.0.5* Doesn’t actually give signup promos for first deposit or the others ### 1/5 — DONT LET YOU WITHDRAW *2026-03-17, version 2.0.5* Worst withdrawal experience on any casino app I have ever played. Takes a few days to see your money but seconds to deposit. Scam ### 1/5 — Scam? *2026-03-17, version 2.0.5* I just downloaded this app deposited $20 and the screen went blank with error code EV.7 ## Most critical reviews (10 lowest-rated) ### 1/5 — FRAUD *2026-08-16, version 2.2.0* Worst online casino of all time, that’s anywhere from 3-5 days to receive a withdraw. Whenever you are up big they will not let you withdraw stating “ you have exceeded your withdraw limits”….. PLSSS DO NOT FALL FOR THIS ### 1/5 — Withdraw *2026-08-15, version 2.2.0* Been waiting weeks for my withdraw. Each time I contact support they say they will send me an email when I can come get my money. The email never comes….got on the app a couple years later. Still a joke! ### 1/5 — Scammed *2026-08-06, version 2.2.0* Placed a 50$ bet. Had 2 10’s, stood on 20 and dealer had a 3 then busted. I was never paid out for my bet and even have screenshots proving so. They said “we’ll review this” and yet they still haven’t paid me the 50$ I won. They’re typical grifters and scammers no better than a over the phone debt collection scam service. ### 1/5 — Black jack *2026-07-21, version 2.2.0* Played blackjack never won anything , game stopped and never received a response from tech support they just kept my 200 Dollars .do not play this app ### 1/5 — Not worth *2026-07-15, version 2.1.0* All of these game crash, everytime I get a bonus the game would give me a error not worth it… ### 1/5 — SCAM PROMOTIONS DONT EVEN DOWNLOAD THIS *2026-07-12, version 2.1.0* Customer support is non existence I don’t know what the other botted reviewers are talking about. The app is so poorly built the bonus promotions are not even honored, you’ll follow the vague eligibility terms and they won’t honor it. $10 for $50 in Free Bets is a scam ### 1/5 — Sucks *2026-07-07, version 2.1.0* This app is by far the worse casino app there is do not recommend bonuses never pop and they just take your money. Deff stick with the other ones bet rivers is way better draft kings all them this one sucks! ### 1/5 — App won’t even load *2026-07-07, version 2.1.0* Can’t even get the app to load to play the games listed ### 1/5 — Fake app. Worst casino app I've ever played. *2026-06-26, version 2.1.0* The promos suck and does not work. Customer service did not resolve my issue instead of making sure your issue is solved they close out the chat. They messed with my account so I couldn't pull out my money then closed the chat. I'm deleting this app and never using it again. Money lost because I could not withdraw. ### 1/5 — YOU WILL LOSE YOUR MONEY *2026-06-23, version 2.1.0* The worst experience I’ve had in terms of online casino. They promote 24 hour timeline for withdrawals, 3-5 business days at the most. Total bs I’ve been waiting for a week and their support team sucks nothing they can do. Lost over 20k because they don’t want to pay me. Worst worst worst app ever ## Most praised reviews (10 highest-rated) ### 5/5 — I was scared at first *2026-08-02, version 2.2.0* lol seeing all of these reviews I was skeptical don’t get me wrong I’m use to having my funds within a hour also (like any other app) i withdraw funds on a Saturday asked a agent how long would it taken since it’s been over 3 hours they said 3-5 days (weekends) not included. I was irritated hearing that but then I check my account and here it is 1500 in my bank by 12 am midnight. and I won that off $30 thanks fire keepers casino ❤️‍🔥 ### 5/5 — Not bad!! Love it!!! *2026-03-20, version 2.0.5* Very good casino! ### 5/5 — Only one *2026-03-14, version 2.0.5* Worth plaything. Why casino that has the 10 cent add on for a massive jackpot you’ll never win, is a casino you do not want to play slots on. All that money is money they steal out Of slots. This casino Doesn’t do that. So, you can actually enjoy playing and not Make A Deposit every 6 minutes ### 5/5 — Best customer service of any online casino *2026-01-22, version 2.0.5* FireKeepers’ app isn’t perfect. Like many real-money casino apps, it can be buggy at times and occasionally things don’t post exactly when you expect them to. That said, what truly sets FireKeepers apart is customer service that actually serves customers. Every time I’ve had an issue, a real human stepped in immediately, understood the situation, and resolved it on the spot. No endless waits, no canned scripts, no “we’ve escalated this for you” black hole. The support reps clearly have discretion and authority, and they use it. That alone puts FireKeepers in a different class from many larger operators. Another huge plus: your original deposit is not at risk on their casino bonuses. If you’re playing through a 10× wagering requirement and it’s not going your way, you can simply cancel the bonus and withdraw your remaining deposit. That transparency and flexibility makes trying their promotions far less stressful than at many other sites. I would take a slightly buggy app with fast, competent, empowered customer service over a slick interface with useless support every single time. FireKeepers consistently proves they value players not just with promotions, but with how they handle issues when they arise. ### 5/5 — Won $42,000 *2026-01-03, version 2.0.5* Didn’t have a single problem getting my money. ### 5/5 — A solid casino app *2025-11-15* I hit pretty good on this app the minute I downloaded it, cashed out to my card the same day, absolutely nothing wrong with this app at all, needs some more slots but it’s new still ### 5/5 — No complaints! *2025-10-27* On Saturday, 10/25 I won $4.5k and I cashed out through my debit card. This was my first time cashing out. Therefore I was shaking in my boots, scared because all the reviews suggested they were gonna give me the run around and not my money. Monday 10/27 around 10 am I received a deposit of $4.5k no issues, no verification, nothing. Thank you !! ### 5/5 — Not bad *2025-05-21, version 1.7.0* Expected much worse, wish there was player props, the bonus to the casino is weird too u gotta basically win 1000% of that 100 before u cash it out if it’s not on slots or something… ### 5/5 — New Games *2025-04-13, version 1.7.0* I’m loving the new games, and bonus offers too! ### 5/5 — Nice *2025-02-04, version 1.7.0* Great --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*