# Firelands FCU — user reviews > 39 indexed App Store user reviews of Firelands FCU by Firelands Federal Credit Union, rated 3.90/5 from 7 ratings. - Source: https://appshunter.io/ios/app/firelands-fcu/id1564775178/reviews - App overview in markdown: https://appshunter.io/ios/app/firelands-fcu/id1564775178.md - Rating breakdown: 5★ 4 · 4★ 1 · 3★ 0 · 2★ 1 · 1★ 1 ## What do users think of Firelands FCU? Overall sentiment: positive **Pros** - 👍 Friendly and knowledgeable service - 👍 User-friendly app - 👍 Easy to navigate - 👍 Customizable layout - 👍 Convenient mobile banking features - 👍 Secure and reliable **Cons** - 🐛 Mobile deposit issues - 🐛 Frequent re-registration required - 🔒 Security concerns **Commonly reported bugs** - Mobile deposit errors - Login screen issues **Most requested features** - Quick balance widget for home screen - Improved mobile deposit reliability ## Newest reviews (16 of 39) ### 5/5 — Amh *2021-05-11, version 21.3.1* Great app user friendly!! ### 5/5 — Nice update *2021-05-11, version 21.3.1* Very user friendly and makes everything more accessible ### 5/5 — Improved Mobile Banking *2021-05-11, version 21.3.1* New app is much easier to navigate and view account details. All accounts I’m connected to are now listed in one place under one login. Paying bills, transferring money, and updating personal information has never been easier. Overall a huge improvement to the mobile banking experience. ### 5/5 — Great App *2021-05-10, version 21.3.1* The new firelands app is so much faster and more user friendly than before. I’m very happy with the new app upgrade! ### 5/5 — System Upgrade!! *2021-05-10, version 21.3.1* Absolutely love the new upgrade for the FFCU app!! Easy to use!! ### 5/5 — Very user friendly - abundance of information *2021-05-10, version 21.3.1* This is no ordinary app. Don’t like the layout of the app.? You can change it! Track your spending, set up purchase alerts, transfer money, remote deposit checks, pay bills and much more. Think your debit/credit card is lost/ stolen after hours or the weekend? No worries! You are able to temporarily block your cards and unblock them if they are found later from the convenience of your phone. This app ROCK!! ### 5/5 — Love it! *2021-05-10, version 21.3.1* Very user friendly!! ### 5/5 — Great app *2021-05-10, version 21.3.1* So easy to navigate, user friendly. Love that you only need one sign in! ### 5/5 — Easy to use *2021-05-10, version 21.3.1* This app is very easy to use and aesthetically pleasing overall. Very nice to have all my accounts in once place plus it tracks my spending? No brainer 5 stars. ### 5/5 — Great upgrade *2021-05-10, version 21.3.1* Really good layout and good services ### 5/5 — New App *2021-05-10, version 21.3.1* I think the app is very user friendly once you take the time to familiarize yourself with it. Great job FFCU! ### 5/5 — App *2021-05-10, version 21.3.1* Nice upgrade! User friendly, good features. ### 5/5 — Great app! *2021-05-10, version 21.3.1* Love the layout and very easy to navigate through. ### 5/5 — Easy to use *2021-05-10, version 21.3.1* User friendly! ### 5/5 — Great Upgrade! *2021-05-10, version 21.3.1* User friendly and customizable! Love that we can block our debit card from the app in case of emergency instead of calling in. ### 5/5 — MF *2021-05-10, version 21.3.1* Really like the new features. Quick and easy to follow. ## Most critical reviews (10 lowest-rated) ### 1/5 — Mobile Deposits *2026-03-18, version 26.01.21* EDIT IT’S STILL THE EXACT SAME GARBAGE. Adding the date so I can come back again in a year and say it’s the same. 3/18/2026 99 out of 100 deposits it has an error because of “via mobile deposit.” I do 2 checks and they are done the exact same way. 1 always fails. MOBILE DEPOSIT is in even in red ink and all caps to try to make it clearer. Nope! Doesn’t help. I wait for notification it is accepted when someone can look it over and approve it. I can get the same deposit time mailing checks. Obviously, incapable of fixing the error. If I didn’t live out of town I would never use this app. ### 1/5 — Mobile Deposits *2024-04-01* Can be a convenient way to deposit but in 99 out of 100 deposits it has an error because of “mobile deposit.” I do 2 checks and they are done the exact same way. 1 always fails. MOBILE DEPOSIT is in even in red ink and all caps to try to make it clearer. Nope! Doesn’t help. I wait for notification it is accepted when someone can look it over and approve it. I can get the same deposit time mailing checks. Fix it please. ### 1/5 — Terrible *2021-05-05, version 21.3.1* Have to send a code to my phone. Once I receive the code and look at the text I can’t get the key pad to show back up to enter the code. ### 2/5 — Bring back the old app *2026-08-03, version 2026.7.2* Please bring back the old app and settings. You were able to see things clearly and navigate your finances easily until they changed the entire app and now the new app is difficult to navigate and do anything on. It takes so much longer to transfer money, to check my accounts, the way the app changed was for the worst. ### 2/5 — Almost there *2021-05-04, version 21.3.1* Firelands should add an option to have a quick account balance widget on your apple device's Home Screen like Huntington banking does. It makes everyday life much more convenient ### 4/5 — It works well *2022-12-28, version 22.12.2* It works well ### 5/5 — excellent service *2024-06-12, version 24.02.1* Always have friendly, knowledgeable service. ### 5/5 — Wonderful *2024-02-05, version 23.12.2* I love my credit Union , the people are kind,caring, polite, I will recommend them. The facility is clean, personality of employees just wonderful. The Manger is Great she cares about people! Words cannot give enough credit. Irene Morris514 East Church Street Galion Ohio 44833 ### 5/5 — Love it *2024-01-13, version 23.12.2* Really nice people ### 5/5 — Life Made Easy *2023-06-07, version 23.03.2* Life this bank! It’s easy to use online and the people are fantastic when you need to go in person! ## Most praised reviews (6 highest-rated) ### 5/5 — Awesome Abilities *2023-04-05, version 23.03.2* The things I can do with my bank account sitting at home using my phone. 10 minutes on a lunch break and I can pay bills, check balance, and transfer money. All I used was my thumb. This app gives me an awesome ability to handle business anywhere! 👍🏽 ### 5/5 — Amazing Bank *2022-12-02, version 22.10.1* This bank is awesome great for your banking needs, even called when I had it for over a month and asked if I needed anything like credit cards maybe loans I’m not sure exactly because I never returned there call but I really should check it out. App needs to improve by having alerts for every transaction that you go through and also I wish they had 2-3 days earlier on there direct deposits. Other than that I feel very secure and fulfilled with firelands. ### 5/5 — Defective *2021-06-25, version 21.3.1* Keeps making me re-registrar & get a code every time. I really question the validity of the other reviews. Repeated use of the sand phrases? “Friendly”? More like “Buggy”. ### 5/5 — FFCU app is AWESOME *2021-05-14, version 21.3.1* Easy to use & layout is nice! ### 5/5 — Love this app *2021-05-12, version 21.3.1* I like the fact that I can check my balances 24/7. I can transfer money when the credit union is not open or even if I can’t make it into the credit union. Shows all the accounts I have at the credit union. Make my loan payment from my app and many more things. ### 5/5 — Best mobile banking app out there *2021-05-12, version 21.3.1* This new firelands mobile banking app is much more user friendly than I could have imagined. I am so happy with the results and outcome of how well the upgrade turned out!! Thank you FFCU for being the best Credit Union around!!!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-11.*