# Firepoint — user reviews

> 11 indexed App Store user reviews of Firepoint by Firepoint Solutions, Inc., rated 2.24/5 from 17 ratings.

- Source: https://appshunter.io/ios/app/firepoint/id1354868424/reviews
- App overview in markdown: https://appshunter.io/ios/app/firepoint/id1354868424.md
- Rating breakdown: 5★ 4 · 4★ 0 · 3★ 1 · 2★ 3 · 1★ 9

## Most critical reviews (10 lowest-rated)

### 1/5 — Why haven’t they touched this app?

*2022-02-16*

So bad

### 1/5 — Worst App on my phone ! !

*2022-01-30*

Website is great. App is almost worthless. It doesn’t even have push notifications. Every app on my phone has push notifications for free. I pay almost $700/month for this garbage.

### 1/5 — Incredibly inefficient

*2021-10-13*

This is by far the worst mobile app I have every used. My firm will be switching because of the overwhelmingly negative response our team has given us. 

1) you can’t see what you’ve said to clients in past texting conversations. Only what the client has said, which can make for some guess work. 

2) the app consistently crashes when creating new leads or navigating between different segments on the client profile. I use this app everyday and it and crashes around 50% of my use time. 

3) once you begin typing a message you cannot close the app without losing what you have already typed. If you are needing to fact check something or even check an urgent notification you can’t do so without having to then retype your current message. 

Incredibly disappointing. For an app designed to make client communication easy this is an utter fail.

### 1/5 — Fix the app for dark mode

*2021-04-25*

Can’t read any test messages because you all can’t seem to figure out how to invert colors. Please fix ASAP the app is not usable for mobile users.

### 1/5 — Bad

*2020-10-01*

In need of a major overhaul. I find myself using the browser for responding to texts more often than using this app. Could be extremely helpful if it actually worked

### 1/5 — Horrible

*2018-10-28*

Not sure why they released this app. It’s horrible. Non-intuitive, never works, and crashes all the time. It’s so bad the uninstall isn’t working.

### 1/5 — Crashes

*2018-10-26*

It crashes as soon as you open it.

### 1/5 — Off to a bad start

*2018-10-10*

Out of many CRM mobile apps, this one is the least intuitive. Uninstalled. A lot of work to do before I consider using the mobile app. Stick with the Safari website version.

### 2/5 — uninstalled

*2019-01-14*

I can’t even see my old notes on clients

### 2/5 — Needs a lot of work

*2018-10-14*

Barely functional at this point.

## Most praised reviews (1 highest-rated)

### 5/5 — Easy for on the road use

*2018-11-12*

Firepoint has stepped up its game with their new app. It doesn’t do everything the web version does, but it’s not supposed to. The mobile app really makes it easier for quick actions on the go. 

Don’t get me wrong, it’s not perfect. But it’s a great first version and I’m looking forward to seeing it progress.

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*