# Fireside — user reviews

> 94 indexed App Store user reviews of Fireside by Fireside Chat Inc, rated 4.78/5 from 293 ratings.

- Source: https://appshunter.io/ios/app/fireside/id1526340798/reviews
- App overview in markdown: https://appshunter.io/ios/app/fireside/id1526340798.md
- Rating breakdown: 5★ 267 · 4★ 12 · 3★ 0 · 2★ 3 · 1★ 11

## What do users think of Fireside?

Overall sentiment: negative

**Pros**

- 🚀 Great app and awesome way to get more of what you love
- 👍 Comforting for people with loss of loved ones
- 👍 Awesome Live Show with Marie
- 👍 Worth the cost
- 👍 Awesome platform! get to meet favorite personalities & allows meaningful live interaction
- 👍 Great Content & Unique Experience

**Cons**

- 🐛 Buggy and too complicated
- 🐛 Confusing interface, Hard to find content I like
- 🐛 Extremely Slow performance
- 🐛 Keeps crashing
- 🐛 Terrible app terrible customer service
- 🐛 Ridiculously annoying
- 🐛 Needs some work
- 🐛 Failing in Inclusivity and Customer Service
- 🐛 Horrible UI
- 🐛 A Joke of a platform; This Is A Dead End
- 🐛 Not good
- 🐛 Too many irrelevant unsolicited notifications
- 🐛 Cancellation of Subscription VERY difficult
- 🐛 Not voiceover friendly
- 🐛 Everywhere I Don't Want to Be
- 🐛 Bad
- 🐛 Exploiting creators
- 🐛 Buggy and too complicated
- 🐛 Difficult to navigate, lots of bugs and glitches, trying to find how to cancel my subscription and it's a maze!
- 🐛 Inadequate
- 🐛 Horrible support
- 🐛 HORRIBLE!
- 🐛 Super Glitchy
- 🐛 Alerts and invites are too much
- 🐛 It's a big scam! No customer service whatsoever
- 🐛 Unclear on how it works
- 🐛 Doesn't open
- 🐛 This is the worst app I've ever used
- 🐛 You can't have guests without an iOS device. Audience and talent is extremely limited as a result
- 🐛 No support
- 🐛 It stole from my clipboard
- 🐛 Harasses you for your social media info
- 🐛 can't even log in
- 🐛 App needs love focused on participants
- 🐛 Disappointed
- 🐛 CH knock off
- 🐛 Not too many active rooms and this app is trying too hard to be CH. This is the result of too much funding meets no talent

**Commonly reported bugs**

- Login screen freezes
- Incompatible with older devices

**Most requested features**

- Dark mode option
- Advanced analytics dashboard

## Newest reviews (10 of 94)

### 5/5 — Awesome

*2024-08-28*

So great to be able to talk with Matchbox Twenty!

### 5/5 — Thank you

*2024-08-16*

Tyler picked me tonight and he must have felt that I was about to lose it because he blessed me with a private reading. I almost gave up. Shame on me!

### 1/5 — Warning! Full of Network SPAMMERS

*2024-08-08, version 2024.2702.5*

Be Warned  
Not only do all these random Network hosts SPAM you on the app daily and sometimes hourly with invites to join (and pay) from Networks of people you aren’t following and are not interested in but as of today I am now annoyed by someone emailing me named Dr. Ramani Durvasula! She’s the most annoying spammer so far. .
 I have screenshots as proof. 
It’s so poorly designed and run.
They don’t have a block function! And to stop all this annoying nonsense you have to jump through hoops to stop it PER network!!!
It’s got to be the worst thing I’ve ever had the displeasure of experiencing when it comes to technology and apps.
It’s like they came up with an idea and run with it without thinking clearly about how to developer side.
Honestly I am so fed up at how poorly managed this is that I am this app and I better not get any more emails from this company’s networks otherwise I will write a review on my Instagram. 
Do you want to go through this too? If so, make sure you download the app. 
Good Luck! 
I can not believe this app and streaming even exists! Instagram live streams is much better and you don’t have to worry about being bombarded with spam by desperate networks.

### 2/5 — Hard to cancel a membership

*2024-08-06*

Fireside chat makes it hard to cancel a subscription and to see the content of your membership. I emailed support asking how to cancel membership and never heard from them. I called and was sent straight to voice mail. The options for the account is not plain and you could get stuck in a membership that you can’t get out.

**Developer response:** Ms. Journal - We would love to resolve your issue. Would you mind sending us an email via support@firesidechat.com. Looking forward to hearing from you!

### 1/5 — Zero communication after being there from their launch

*2024-06-30, version 2024.2102.6*

I was a part of a fireside chat. I have over 200 episodes sitting on my channel. They did an upgrade and they blocked me from even accessing my account for no reason. I’ve contacted everybody under the sun, including the developers, including Falon herself. I have tried repeatedly to reach support customer service. Anything to help me figure out why I was just automatically removed access from my account when I have so much content that I have built into their platform. I have friends that are on there. I have colleagues that are on there and still nobody will respond to me whatsoever, I had to go and find a different solution and a different platform which made me very sad because I thought fireside chat would be my next platform that I could actually elevate my voice and my podcasting to an entirely different level. I was sadly mistaken.

### 1/5 — Horrible UI

*2024-06-22, version 2024.2102.5*

Wow! Just joined today and I am shocked at how horrible the user interface is 🙌🏼 I expected way more from Mark Cuban. I came here just for Tyler Henry Collective and I’ll hang in there for the one month subscription I paid for, just to catch what Tyler offers, but navigating or trying to figure out what’s happening in the app lasts about a 5 minutes before I shut it down out of frustration.

### 1/5 — A Joke of a platform; This Is A Dead End.

*2024-06-17, version 20241.2102.3*

Don’t be fooled- there’s no “podcasters” here. It’s laughable to see the names of (d-list) celebrities here, as if they’d lend themselves to this platform. If yo can call it that. Firstly, upon making an account, you are walled in- unable to participate. You can pick a username, sure. But when the lone person of the day goes live, you can all but listen and not participate. Want to participate? Or even have a live conversation? Read on! You can’t. In order to have anything to do with anything on this app, you have to fill out a Google form with all of your Social Media handles. And by anything I mean ANYTHING. And it’s the same google form. For everything. Unless you are a corpse, this app is a waste of living. And it’s trying to lure strong social media personalities in order to be The Next Big Social Audio Thing. Don’t worry, Fireside. I did some deep digging and you do have some gold. When I’m bored some day I’ll write all about you, and we’ll all have a good laugh.

### 1/5 — Not good

*2024-06-12, version 20241.2102.3*

Could be good, but it’s just not. Frustrating.

### 2/5 — Too many irrelevant unsolicited notifications

*2024-06-06, version 20241.2102.2*

Constant notifications for things I would never want to see or hear and no way to turn those off without turning the ones that I want off. Not good.

### 1/5 — Cancellation of Subscription VERY difficult

*2024-05-31, version 2024.5278.8*

If ever you decide you don’t want to continue with your Fireside subscription, good luck. Not only is it unbelievably hard to find out where and how to do so, but once you submit a request, you aren’t contacted by the support team as promised. Your subscription actually isn’t cancelled and you will be charged the subscription account over and over! Simply put, I should be able to cancel and stop payment on a subscription if I choose for an app that claims you don’t have to sign up for a certain amount of time. I have made at least 3 attempts to cancel my Fireside subscription to Tyler Henry and have not been granted cancellation. In fact, the continued attempts to charge my account have resulted in bank fees to me. Beware of these practices.

## Most critical reviews (10 lowest-rated)

### 1/5 — Run

*2025-05-29*

Like SO many others I am frustrated with Fireside’s lack of support. Do not pay for this. Run don’t walk as far away as you can.

### 1/5 — Terrible customer service, exploitative terms and conditions

*2025-05-23*

I got a year subscription to Dr Ramani, which has excellent content. Today is the day it would renew for another year, which I set in my calendar to call and decide to keep or cancel. I emailed today and was told it’s too late to cancel for this next year (even though it hasn’t even hit my credit card yet) and they won’t prorate. They told me I’m locked in for another 127 per year. I’m reporting them to my credit card and filing under BBB. 

Beware of these exploitative terms and conditions. Dr Ramani, I hope you move your excellent content to a more trustworthy platform with higher integrity than this one.

### 1/5 — Ridiculously annoying

*2025-04-06*

This app is not user friendly in the least. I wouldn’t recommend if they paid me.

**Developer response:** Vkingmods11, sorry to hear this! We’re always working to improve and would love to hear more about what didn’t work for you. Feel free to reach out at support@firesidechat.com—thanks for giving Fireside a try.

### 1/5 — Terrible app terrible customer service

*2025-02-25*

Update: I was told to reach back out to correct this issue, so I did. It has been over a week and I still have not heard back. 

DO NOT PAY FOR THIS! I was really excited about this app, specially to have more access to the Dr Ramani Network. The app itself bugs out, multiple audios play at the same time, different videos play than I actually clicked on, videos skip around, and overall it’s just really bad quality and not working well. I reached out to customer service asking for support and a refund as an u happy customer, we had a few exchanged and they have ghosted me since. DO NOT PAY FOR THIS!

**Developer response:** Ms. Emmaohloveskoshka - We would love to resolve your issue. Would you mind sending us an email via support@firesidechat.com. Looking forward to hearing from you!

### 1/5 — Terrible app terrible customer service

*2025-02-14*

DO NOT PAY FOR THIS! I was really excited about this app, specially to have more access to the Dr Ramani Network. The app itself bugs out, multiple audios play at the same time, different videos play than I actually clicked on, videos skip around, and overall it’s just really bad quality and not working well. I reached out to customer service asking for support and a refund as an u happy customer, we had a few exchanged and they have ghosted me since. DO NOT PAY FOR THIS!

**Developer response:** Ms. Emmaohloveskoshka - We would love to resolve your issue. Would you mind sending us an email via support@firesidechat.com. Looking forward to hearing from you!

### 1/5 — Worst app

*2024-12-20*

I paid for a year which l don’t recommend. The app is horrible & confusing. They won’t even refund me for the months that l haven’t even used. This app is a scam!

### 1/5 — Failing in Inclusivity and Customer Service

*2024-12-12*

The lack of customer support and response to inquiries is unacceptable. Moreover the transition from creators to money generators is truly disappointing.  Despite many attempts to speak to a representatives, I have yet to be able to reach beyond a survey responses. Most especially I am frustrated in their lack of diversity within the representation of people with disabilities.

### 1/5 — Overhyped and Politically Overloaded

*2024-10-19*

I had high hopes for Fireside, an app marketed as a platform for engaging discussions and connecting with like-minded people. However, after spending some time on it, I’m left feeling a bit disappointed. While the idea behind Fireside is solid, the execution leaves a lot to be desired.

First off, the app seems overly polished in a way that comes off as a bit cheesy. The user interface is smooth, but the constant push for engagement through flashy features feels more gimmicky than necessary. Instead of focusing on authentic conversations, it feels like they’re trying too hard to “wow” users with bells and whistles that don’t add much value.

Secondly, and perhaps most notably, the app has a clear political tilt. Fireside seems overly driven by one-sided discussions, making it hard to engage in meaningful, balanced conversations without feeling like you’re being led toward a certain narrative. If you’re hoping for open dialogue across various viewpoints, you might find yourself frustrated by how heavily politicized the platform is.

weißе маcht, it has potential, Fireside would benefit from toning down the political bias and focusing more on fostering genuine, inclusive conversations. Until then, it feels like a missed opportunity in a space that needs more open-minded and authentic discussion.

### 1/5 — Money

*2024-09-23*

I cancelled my subscription in April. I just noticed they removed money from my account in September. I click on every icon there is and not one will bring me to an account or support. Within the App Store I click on app support it takes me back to the app, which has no icon for support. Please stop taking my money and make it easier to remove accounts on your app.

### 1/5 — Needs some work

*2024-08-08, version 2024.2702.5*

Love the idea, but it is very clunky to use and difficult to navigate.

## Most praised reviews (10 highest-rated)

### 5/5 — Great app and awesome way to get more of what you love for so little.

*2025-09-10*

Came here to this app to see Tyler Henry as I love his shows and watching him help so many others who need to hear his touching words from there loved ones that passed on as no time is a good time for passing. And have to say I love the app it’s easy to use and gives u plenty of opportunities to be in chat to speak to that star or person u came to see. Easy to use and gives u reminders as far as when that person will be on. And allows to to add to ur calendar many weeks in advance and set alarms as well. The price is even amazing for what u get so definitely if who u like is on here I recommend it highly. Thanks

### 5/5 — My church

*2025-09-10*

He’s like going to church for me. No - WAY better!!!

### 5/5 — Awesome Live Show with Marie

*2025-06-18*

This first episode with Marie was over the top and a must for anyone who is looking for their best, most successful lives possible in this lifetime! Thank you Marie!

### 5/5 — Love it!

*2025-04-30*

Worth the cost.😊

### 5/5 — Tyler shows are fantastic

*2025-04-01*

Very comforting for people with loss of loved ones. He is amazing !

### 5/5 — Tyler Henry

*2024-12-13*

Such a miraculous blessing of love, hope, and faith.👼🏻♥️

### 5/5 — It’s a spiritual revival

*2024-10-30*

I am so so grateful and appreciative for Iyanla Vanzant and her entire family at IVTV, there is a mighty power that is assisting in the healing and confirmation of who and who’s we are and how to stand in that power of love that connects us all…thank you, thank you, thank you and may you all continue to be blessed xoxo

### 5/5 — Being with Self, in community

*2024-09-25*

Wednesday at 6pm cst, I turn innerward, allowing the sound frequencies to flow into recesses of my body. The stressed or composed spaces, created over the week, in response to some story of told myself about things outside of my self I thought I had to do something about and didn’t or couldn’t. The energy of forgiveness shows up where and if is needed.  This is my time to visit check in with me. Sometimes when Sister Shahidah invites us back into our bodies, I am motivated to flow my hands and arms across my body guiding the highest frequencies to wash over my entire being as if I were a ballerina or at least a fragile graceful bird.  Oh, when the session concludes I hold in place, soaking up the lingering sound waves. Grateful to be bathing in sound in community ✨💜✨

### 5/5 — Thank you

*2024-09-20*

Tyler picked me tonight and he must have felt that I was about to lose it because he blessed me with a private reading. I almost gave up. Shame on me! I typed this about a month ago but I guess I didn’t hit send. Tonight’s show moved me to tears it was so close to home.

### 5/5 — Dr. Ramani

*2024-09-17*

This channel is my group therapy. I don’t think I could be as far along as I am. It is my safe place to just feel understood and validated. It saved my life I was spinning out of control.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
