# Firewall - Spam Call Blocker — user reviews > 94 indexed App Store user reviews of Firewall by Ad Hoc Labs, Inc, rated 4.30/5 from 1,564 ratings. - Source: https://appshunter.io/ios/app/firewall-spam-call-blocker/id1447702878/reviews - App overview in markdown: https://appshunter.io/ios/app/firewall-spam-call-blocker/id1447702878.md - Rating breakdown: 5★ 1,038 · 4★ 243 · 3★ 109 · 2★ 49 · 1★ 125 ## What do users think of Firewall? Overall sentiment: neutral **Pros** - 🚀 Excellent at blocking robocalls - 👍 Useful call screening and voicemail features - 🤖 Helpful AI assistant with witty responses - 💯 Effective at stopping unwanted calls **Cons** - 🔇 Poor call quality and dropped calls - 🤖 Overly aggressive blocking of whitelisted contacts - 🕰️ Sluggish app performance and UI - 🔌 Issues with call forwarding and uninstallation **Commonly reported bugs** - Missed calls from whitelisted contacts - Persistent call forwarding issues after uninstall - Inconsistent behavior with unknown numbers **Most requested features** - Customizable blacklist/whitelist options - Scheduling/automation for call blocking - Improved integration with Apple Watch - Better voicemail management and call log ## Newest reviews (13 of 94) ### 3/5 — Not bad... but FAR from great. *2025-06-18, version 1.3* I've used the Firewall for about six months now, and in some ways, it's 'too good' (despite having different levels, I've found there are really two; the first doesn't block much at all. The other goes to the other extreme and blocks spammers AND pretty much EVERYONE else. The UI is amateurish; it's not designed for ease of use (seriously, who in their right mind would take the limited screen size and say, 'Right, I think we should lay the phone's buttons in two vertical columns. So what if we've put ample space (both vertically and horizontally)? I guess the people who've made this have never used an iPhone because with the digits as they are, unless you have a number which only uses 2-3 close-together digits, you'll spend the time cursing as you scroll the numbers up and down. It's pathetic. When I have an unfamiliar number, I'll usually copy and paste it into an app that lets me use a temporary number (such as Firewall). The only problem is that not once in six months has the copy-paste feature worked. Every single time, I've got to remember either the digits (and that can be up to approximately 15 or so) or be curious and for a number I'm pretty certain is garbage, to begin with, I'm just curious. I've used (what's lately been known as) TrueCaller for the past few years simply because its all-around features are perfect for me. Though they're not perfect, I still check every once in a while to see if there are any other options for a terrific phone spam/text blocking service with a 'concierge' (AI attendant who answers my number and gives a mobile phone a more polished 'front desk'-like feel). One last note (directly to the people behind Firewall); I was shocked a few free minutes ago when I decided to write this, and I typed into the app store, 'Firewall', and there's a (LONG!) list of apps - many of them also calling themselves simply Firewall. If I were you, in addition to some 'under-the-hood'-work and fine-tuning, I'd seriously consider either copyrighting your name, OR, come up with one which is catchy, easy to remember and distinguish from the 'pack'. I'll come back some time to see if you've lost your 'training wheels and baby teeth', and have grown up. ### 2/5 — No voicemail *2023-07-10, version 1.3* Works amazing but when my white listed contacts leave a voicemail it isn’t stored anywhere and I never get them. I have it set up correctly. ### 2/5 — No satisfaction *2022-05-27, version 1.2.5* After putting friends and family on my Whitelist their calls don’t come through. Every time they call it go straight to voicemail or is dropped. I’m paying for this service to work correctly and it is not. ### 1/5 — Freezes, blocks calls I want to get *2022-05-17, version 1.2.5* I like the idea, but this app is buggy. It froze and I had to delete it. It blocks calls on my white list. It says a call wasn’t blocked because Firewall wasn’t available. I’d like to mark an incoming call as spam when Firewall didn’t but no way to do that. Wish I hadn’t bought it. No way to get a refund for this misrepresented app. ### 1/5 — Do not install *2022-03-05, version 1.2.5* Unable to uninstall this app ### 1/5 — Won’t work *2022-03-04, version 1.2.5* I’ve tried 7x to put in the verification code and it keeps saying wrong code. So I can’t even use this app. How do I fix it? I tried 7x with 7 diff verification codes and none worked. ### 4/5 — REALLY HELPFUL…But *2022-02-27, version 1.2.5* I really like how this app stops unwanted robocallers HOWEVER, I’m having ongoing issues with PAUSE control does not work and I’ve contacted HELP numerous times and I’m not deleting the app I’ve had it for awhile. ### 1/5 — Man *2022-02-07, version 1.2.5* This app is stuck on my iphone !! ### 1/5 — Robo killer *2021-12-15, version 1.2.5* I’m unsubscribed and I’ve deleted it and I still cannot get any messages at all on voicemails ### 1/5 — terrible app *2021-10-04, version 1.2.5* still screens calls on whitelist - cannot remove service and does not work properly- blocks all calls and has error message when trying to remove service/unscreen calls ### 4/5 — Only one problem... *2021-08-20, version 1.2.5* I want to answer with my iPhone but don't want known & unknown spam callers. My contacts say the voicemail on Firewall is very weird, everyone complains about it. ( I have no idea as I don't call myself) So I have it set to block known callers but not unknown callers. I'd like a setting for Contacts only thru my iPhone. Is that a thing I don't know exists? ### 1/5 — Blocks all calls *2021-07-21, version 1.2.5* Hi I just sent a cancellation email to your support team. It has blocked every call I received today even those in my phonebook sorry but this product just does not work for me. Catherine Mackay ### 2/5 — Good App but... *2021-05-11, version 1.2.5* I installed FIREWALL a few weeks ago. I liked it, I recall that; but, I ended up UN-installing FIREWALL-just can not recall the exact reason! Regardless, ever since I uninstalled FIREWALL, I’ve been experiencing a problem. I have received about 5 or 6 text messages, over time not all at once. I assume they originate from FIREWALL Customer service division. They all basically say the same thing & I have followed through with every recommendation from each text. The text says-“I missed a call from (xxx) XXX-XXXX because FIREWALL was unreachable.”(Probably because it’s NOT on my iPhone any longer!) Then it goes on to say to call *720 to PERMANENTLY DELETE FIREWALL & to un-forward calls to it from my iPhone. Which, I have done SEVERAL TIMES! Apparently, this is NOT working! Can someone help?? I’ll check back to see if anyone from Firewall answers my questions here! Thank you. ## Most critical reviews (10 lowest-rated) ### 1/5 — Avoid *2025-04-30, version 1.3* After years of use the app just stopped working. Immediately crashes when opened. Having to go through manually turning off call forwarding since all of my calls are now being dropped. Original review: Godsend Switched to this from another blocker for whitelisting mode and am very happy with the choice. ### 1/5 — Blocked all calls after a few days *2025-04-04, version 1.3* Worked great for about 3 days. I began receiving texts from my contacts saying they have been calling and were blocked. I had to disable the app to get any calls. I contacted support and it took 2 days to get the response to delete the app and reinstall it. I had already did that and it didn’t work. No follow up support so deleted and replaced it. Must not need the business! ### 1/5 — Stay away, stay FAR away! *2025-01-25, version 1.3* Downloaded and installed this app cuz I was getting lots of spam calls, especially from Olivia at Tax Solutions . com. This app routed ALL my calls to their Firewall voice message system - not even my contacts could reach me by phone. Outgoing calls were unaffected. It is now 3weeks later and after cancelling before the end if the 2-week trial period, 3 calls to Apple itself, and a factory reset, my iphone is STILL not letting any incoming calls thru. I have deleted the app but it is still taking my calls hostage. STAT AWAY FROM THIS APP! ### 1/5 — Broke my phone after uninstall *2024-02-14, version 1.3* I used this app for a couple years, then I cancelled my subscription and uninstalled it. But now my phone does not receive ANY phone calls. Zero. No record of received calls in Recents. Nothing. If I wanted to skip robo calls by destroying my phone I could have done it cheaper than a $4 monthly subscription. The “Contact” link on the developer’s website is broken/fake. ### 1/5 — Sign up malfunction *2023-03-16, version 1.3* I attempted to sign up. When I would receive the txt code it came back invalid. After a few times I went to another blocker. ### 1/5 — Doesn’t Work *2022-11-23, version 1.3* This app allows you to whitelist all the contacts that are in your phone and block every buddy else. I tried using that feature and it will work for a while but then I have people that can’t call me because it’s blocking them. Contacted support and they responded in a timely fashion told me to restart my phone delete the app reinstall the app and I did. It worked again for a few hours and then stopped working. ### 1/5 — DO NOT SUBSCRIBE! Broken on iOS 16. *2022-10-27, version 1.3* After upgrading to iOS 16 this app no longer allows for call forwarding. I can’t even get the verification text to re-set up the app. Call forwarding number says “This call cannot be completed as followed.” UNSUBSCRIBING! Why do I pay $5/month? ### 1/5 — HORRIBLE. Scam calls calling more! *2022-09-02, version 1.2.5* Scam calls happened more after getting this app. Or maybe you guys are real scammer trying to get into people phone to grab datas then let your app idle? Be careful! ### 1/5 — Doesn’t work as described *2022-09-01, version 1.2.5* The app is blocking all of my calls, even from those that are whitelisted. Awful. ### 1/5 — Worst Program *2022-06-17, version 1.2.5* I installed this program, didn’t like it’s full takeover of my phone so I uninstalled it. I still cannot get any calls in. I installed it again thinking I had done something wrong and uninstalled it again only to have the same problem. Full takeover of my phone. Enough ! ## Most praised reviews (10 highest-rated) ### 5/5 — Identifies Unwanted Callers *2022-11-30, version 1.3* Works to block even when spammers, stalkers and any other unwanted caller changes their numbers to call you repeatedly. ### 5/5 — Godsend *2022-09-30, version 1.3* Switched to this from another blocker for whitelisting mode and am very happy with the choice. ### 5/5 — Not updating robocalls *2022-03-31, version 1.2.5* When I try to update the robocalls list I can see the update icon going but nothing happens. Is the server down? ### 5/5 — Firewall *2021-10-10, version 1.2.5* Keeps most calls from coming through, but unfortunately spam to stay. ### 5/5 — Amazing! *2021-09-09, version 1.2.5* Used to use Robokiller in the past but so many calls ended up coming through but with Firewall I’ve not had a signal spam call ring my number it’s a godsend! Where I work I’m constantly calling customers and with the option here to call using a temporary number that really makes my life easier. My only issue with this app is the call quality it’s far less then a normal call I find myself sometimes declining an incoming call only to call them back using my normal phone app ### 5/5 — Concrete Firewall *2021-08-02, version 1.2.5* Firewall is like a concrete bomb shelter. 3 feet thick will stop about anything. I love the fact I’m protected with these guys!!! ### 5/5 — Great app *2021-04-24, version 1.2.5* I love ❤️ this app it’s great,one of the best I’ve had. still on the trail period tho so far so good💯🤣 ### 5/5 — Best spam blocker EVER! *2021-04-17, version 1.2.5* This app goes BEYOND what I expected. I’m an OTR Driver so I’d get somewhere between 100- 200 spam calls A DAY. NOW NOTHING ZERO NADA!! LOVE IT! ### 5/5 — No more annoying calls! Yay!!😃 *2021-03-08, version 1.2.5* Thank you for giving me back my phone firewall- it’s been so nice-not to have to talk to all those annoying telemarketing sales people- so God Bless you! Keep up the funny little quips like not gonna give you up etc it brightens my day! Also-if you could make a way where I can delete all of the ones in my history list faster that would be awesome!! Thanks again! Gerianne Granrath ### 5/5 — Hard time *2021-02-19, version 1.2.5* I like it but I am having hard time when it comes to people calling me back there is no ring on my phone regular phone calls just goes to firewall without any ring or Warning --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*