# Firewalla — user reviews > 208 indexed App Store user reviews of Firewalla by Rottiesoft LLC, rated 4.50/5 from 729 ratings. - Source: https://appshunter.io/ios/app/firewalla/id1180904053/reviews - App overview in markdown: https://appshunter.io/ios/app/firewalla/id1180904053.md - Rating breakdown: 5★ 589 · 4★ 38 · 3★ 21 · 2★ 13 · 1★ 68 ## What do users think of Firewalla? Overall sentiment: positive **Pros** - 🚀 Powerful features - 🔒 Robust security - 👍 Easy to use - 🚀 Excellent performance - 👍 Intuitive app - 🚀 Comprehensive monitoring - 🚀 Impressive hardware - 👍 Great user experience - 🚀 Reliable and stable - 👍 Excellent parental controls **Cons** - 🐛 Occasional bugs and glitches - 🔍 Limited iPad support - 🔍 Lack of landscape mode - ⏱️ Slow response times - 🔍 Confusing setup process - 🔍 Lacking web interface - 🔍 Difficult to configure **Commonly reported bugs** - App crashes after updates - Connectivity issues with certain routers - Inconsistent device detection - Firmware update problems **Most requested features** - Landscape mode support for iPad - Web-based management interface - Improved setup process - Faster response times - More detailed network monitoring ## Newest reviews (14 of 208) ### 2/5 — This app needs better instructions *2026-03-14, version 1.67.1* I wish i undestiod this app better , but it’s not all my fault There is no real way to get around to find how to fix the problem So for this reason they get 2 stars ### 5/5 — Install and go! *2026-03-06, version 1.67.1* I have run other open source firewall solutions in the past which can work great when you roll your own…until you need to unroll your own and fix it when something goes wrong. Firewalla just does the thing, has easy configuration, does not need a subscription after you buy the hardware and is regularly improved with updates and new features. ### 5/5 — Great Networking Device *2026-02-23, version 1.67* I run a small business and work from home. This device does everything I need, and the access points are awesome. I only wish I had gotten the gold pro! Great for managing family and work traffic. ### 2/5 — The eero mesh devices seem to be negating that controls *2026-01-11, version 1.67* ChatGPT helped me design the system and after a month of operations there seems to be ways around the security that Firewalla enables that negate the benefit of this device. So far I haven’t found a way to close them off or do anything but speculate. Very disappointed. ### 5/5 — Fantastic product! *2026-01-01, version 1.67* Love the product, love the app, and even though it’s not optimized for macOS, I’m grateful to have it as an option. ### 5/5 — Thank you! *2025-11-08, version 1.66* Wonderful! ### 5/5 — User *2025-11-04, version 1.66* Wonderful! ### 5/5 — Awesome *2025-10-05, version 1.65.1* The app and hardware are great. Destroys EERO all day ### 5/5 — Great Device *2025-09-24, version 1.65.1* Recommended my a friend, Gold SE, Works Flawlessly ### 5/5 — Total security iPhone *2025-09-20, version 1.65.1* It’s good but more security for stopping cyber criminals accessing iPhone ### 5/5 — 🤙🏻 *2025-09-04, version 1.65.1* قوي 💪 ### 5/5 — Muy recomendable *2025-09-04, version 1.65.1* Te permite controlar lo que sucede en tu red ### 5/5 — Firewalla does it’s job well *2025-08-27, version 1.65.1* Purple Firewalla in a holiday rental situation where we have satellite data bandwidth costs and limitations. The functionality is more than we need, but the device is robust and reliable. ### 5/5 — Great Product! *2025-08-24, version 1.65.1* I have had a Firewall Purple for 16 months now, and a couple of AP7’s for 7 months. Experience has been excellent. They just work. The intrusion blocking is great. Currently 60% of the traffic trying to get into my network is blocked. That’s just amazing. Probably half of that is from a Roku TV. I bought a Purple SE for an elderly relative. He’s happy, and I manage it from this app as well. ## Most critical reviews (10 lowest-rated) ### 1/5 — Broken *2026-07-27, version 1.69.2* This keeps killing my internet connection ### 1/5 — Terrible Pair Process *2026-06-09, version 1.68* So we put I’ve had a Firewalla going on two years. I get a new phone and try to pair with my existing firewalla. To my surprise, the parenting process is only ‘ wait five minutes while the box turns on’ which indicates that the onboard or the pairing process is related to turning it on. Mine is already turned on.. why do I have to wait five minutes when it’s already turned on?? but that’s not the point why can’t it detect it on either my android or my iPhone to be able to add the device (via Bluetooth) This is frustrating because then you go to the health files, which are only iPhone based btw, and there’s zero documentation about the problem. I’m having with both my phones.. ME thinks that there should be at least a this is what you should do if it doesn’t pair while it’s on article .. so here I am without being able to review any of the functionality that I am most interested in reviewing. I have a support ticket at least I think what’s a support ticket sent by the app with no response. Is the device working well who knows? Am I getting hacked? Who knows? ### 1/5 — App is horrible *2026-03-15, version 1.67.1* App rules don’t update when DST changes. It’s a known issue for years. Can’t believe they still didn’t fix yet. Device works for many things but app is horrible. They don’t even allow local management. They FORCE using an app. ### 1/5 — Privet *2026-01-14, version 1.67* Good ### 1/5 — Horrible UX *2025-12-13, version 1.66* The simplest things are impossible on this device. I’m an hour into just trying to link my device yo a cloud account so I do t have ti manage rules with my &$?! thumbs. Basic stuff like that shouldn’t be a struggle. ### 1/5 — Continuous pairing issues .. box unreachable *2025-09-01, version 1.65.1* Waste of money ### 1/5 — Great Stuff! *2025-06-22, version 1.65* I’ve been using Firewalla products since the “Blue”. Then I switched over to the Gold Plus and now I’m using the Gold Pro. High quality products and great people providing superior support. ### 1/5 — Not so much a firewall, mostly scam *2025-05-28, version 1.65* When you use this app, it sends your data to a lot of trackers, and doesn’t provide an option to disable it. This app and its developers don’t respect privacy of users at all. ### 1/5 — Stopped working after update *2025-02-26, version 1.64* Worked fine until an update 1/24/25. Now it is a useless brick. Can’t connect to it, can’t reset it, nothing works. Very frustrating ### 1/5 — Close port and protocolo 5666 *2025-02-20, version 1.64* Close protocol 5666. It’s open external open source ## Most praised reviews (10 highest-rated) ### 5/5 — Learning and loving it! *2026-08-17, version 1.69.2* Short story: Had my home network already set up and placed my Firewalla gold Plus between the Blackhawk modem (bypass mode) and the router. I noticed that I wasn’t tapping into the capabilities of the firewalla as the router. Therefore I placed my ASUS BQ16 pro router into AP mode(which I was very happy as the router) but the Firewalla appeared to have more surgical functional tools. (if that makes sense). Setting up the Firewalla as a router, I soon realized that the unmanned switch I was using in my network wasn’t the best option. Configuring the vlan on the BQ16 pro wireless and the Firewalla gold plus gave me the understanding and confidence to purchase (and hopefully configure) a manned 8 port switch. (Will let you know how it goes. Loving it!!!) ### 5/5 — My choice for a decade now *2026-08-15, version 1.69.2* High quality hardware and the easy to use app and outstanding support, makes it a great selection for a layered security solution. I’ve had a few of their firewall devices. Currently have the rack mounted Gold Pro and am anxiously awaiting the release of the new rack mounted Switch I preordered as soon as I saw them available. I’ve used Firewalla hardware for a decade now. Let that settle and let me add that the only failures and problems I’ve had were self inflicted. I’m not one to let things be, if/when I think a setting modification may improve performance. I tweak, often just to verify before making changes “permanent”, which I have yet to accomplish. ### 5/5 — Amazing *2026-08-11, version 1.69.2* Using this app with the FW Purple for a few years now and it’s extremely reliable, and very stable. Great product!! ### 5/5 — Impressive *2026-07-25, version 1.69.2* Really great management features. Maybe sometimes a little UX poor but still outstanding. ### 5/5 — Coming from FortiGate *2026-06-19, version 1.68* These firewalls are one of if not the best purchase I have made for home. I work in Cyber Security and the ease at which you can set this up and secure your family is amazing. The app runs the entire firewall and makes managing time limits and access to sites a breeze. Amazing product, amazing app. Highly recommend both hardware and software. ### 5/5 — Great protection *2026-06-08, version 1.68* No subscription required yet the protection is as good if not better than those I do provide a subscription. A great option for cyber security protection. ### 5/5 — M *2026-04-19, version 1.68* N/A ### 5/5 — Reliable, Powerful, and Intuitive *2026-04-06, version 1.68* I have Firewalla Gold SE is a game-changer. The hardware is high-quality and the app makes managing complex network rules incredibly simple. It provides perfect stability and deep insights into network activity without any lag. A must-have for anyone who values network security and professional-grade features in a user-friendly package. ### 5/5 — My choice for years now *2026-03-27, version 1.67.1* High quality hardware and the easy to use app and outstanding support, makes it a no brainer. ### 5/5 — Firewalla enterprise security easy to use, no subscription costs *2026-03-11, version 1.67.1* I had a eero router and basic features cost a extra 200 a year to enable. Firewalla router added everything i wanted and more for free, no monthly fees! Power of Pihole ad blocking network wide but no server required. Everything is faster and they are the best! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*