# First Aid for Pets — user reviews > 20 indexed App Store user reviews of First Aid for Pets by Boehringer Ingelheim Pharma GmbH & Co.KG, rated 3.21/5 from 48 ratings. - Source: https://appshunter.io/ios/app/first-aid-for-pets/id799460675/reviews - App overview in markdown: https://appshunter.io/ios/app/first-aid-for-pets/id799460675.md ## Newest reviews (3 of 20) ### 1/5 — Useless! *2017-06-10* Doesn't work - as per other users, it doesn't go past the search screen. Stop wasting people's time with garbage and get it sorted! ### 1/5 — Cannot get past search screen. *2017-03-07* Useless. Will not connect even though an Internet connection is available. ### 1/5 — Can't get beyond vet search screen *2017-03-04* Lucky my cats life isn't in the balance. App can't connect to server so can't get past the search for my local vet. Totally useless ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn’t work at all *2025-02-28* Search for “participating” vet and nothing comes up anywhere and so you cannot access the app. Completely pointless! ### 1/5 — Simply hopeless, doesn't work *2024-07-14* Can't get past the first screen. Writing doesn't appear when I put the name in and no vets come up. ### 1/5 — Unable to access my vet *2024-03-24* Tapped in postcode, suburb and name of vet. It doesn’t even give you time to type in a full vet name before asking you to wait, then coming up with nothing. This app was recommended by my vet but it’s not working at all for me. ### 1/5 — Does not move past first screen *2023-07-26* The text to search for a vet or location does not show, app is useless. ### 1/5 — Doesn’t work *2022-04-08* Can’t even type in my suburb. It’s just completely blank then it goes searching then goes blank again. Hopeless ### 1/5 — What’s the point? *2021-05-04* I Re-Downloaded this app as I replace my old iPhone with a new one now can’t get into it as it’s brining up no vets what so ever , available to select to use this app. Pls fix this issue😞 ### 1/5 — Totally useless *2020-08-24* I picked up the pamphlet from my local vet and I thought what a great idea but it won’t connect when I’m putting in my local vets name, postcode and suburb even though I have internet connection so this app is a waste time. If you can fix the broken app then hopefully it would be a fantastic app to use ### 1/5 — No vets *2019-12-01* I downloaded the app thinking it would be good for information, As we live in the country and the nearest vet is 2hours away, I thought this might be a good source of information. But I couldn’t go pass find a vet as there was no vets available in my area. I even put in a major city near by and still couldn’t go any further. So disappointed. ### 1/5 — Doesn’t work *2019-11-30* I downloaded this app a couple years ago and it was fine - now it won’t go past the initial vet location screen with no bypass. Nothing wrong with my network just a broken app! Please fix!! ### 1/5 — Totally Useless *2017-11-25* The screen to find your local vet won’t load, even when there is internet connection. No way to skip or bypass this point. Waste of time downloading! ## Most praised reviews (7 highest-rated) ### 5/5 — A great idea *2021-05-24* This is great and easy to use. A must for petowners and their furry friends. I have it on all the families phones ### 5/5 — Awesome app *2018-01-18* This app is so easy to use and to open in emergencies. Our kitten was sick and we knew what to do and the information is correct and precise and you even have the phone number. In the future could add some more animals. Awesome overall ### 5/5 — Excellent App *2017-12-07* I have found this app to work perfectly unlike several other reviewers. Also this information provided is quite comprehensive. It is a great app for the pet owner. ### 5/5 — Amazing little app *2016-08-17* Such a relief having an app like this to refer to when something is not right with a pet. ### 4/5 — Works well but needs a tweak *2022-04-30* This app is useful and informative and easily found my vet. My only issue is that when you put important information in white text on a pastel blue-green background, it’s extremely difficult to read. Please look at your colours. ### 4/5 — Works (unlike comments below) *2017-12-29* This app works completely fine unlike those whom have commented otherwise. Put in postcode and vets showed up within a second. Great resource. 1 star lost as sometimes hard to read as the text doesn’t shape the screen well, but understand this so all can read without issue. Continue to build the database please :) ### 3/5 — Requires LIGHT screen *2026-04-11* I was unable to select my Local Vet until in I reverted my iPhone Settings, Display & Appearance to LIGHT mode! In dark mode- you cannot see your text input & the Apps Search results for nearby vets. I had previously used this APP okay, but over the years phone upgrades & me changing to DARK screen were preventing me using this APP. PS I still couldn’t find my local vet listed - so I just selected another vet in order to bypass this initial setup step. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*