# First American Bank and Trust — user reviews > 44 indexed App Store user reviews of First American Bank and Trust by First American Bank & Trust, rated 4.86/5 from 3,117 ratings. - Source: https://appshunter.io/ios/app/first-american-bank-and-trust/id485465362/reviews - App overview in markdown: https://appshunter.io/ios/app/first-american-bank-and-trust/id485465362.md - Rating breakdown: 5★ 2,850 · 4★ 177 · 3★ 47 · 2★ 17 · 1★ 27 ## What do users think of First American Bank and Trust? Overall sentiment: positive **Pros** - 👍 Convenient and easy to use - 🚀 Smooth and accurate banking experience - 💡 Offers all the features of larger banks - 👍 Excellent customer service - 👍 Reliable and error-free **Cons** - 🐛 App crashes or has compatibility issues - 🐛 Outdated app design and functionality - 🐛 Inconsistent app performance **Commonly reported bugs** - App not compatible with latest OS updates - App freezing or crashing on login - Delayed or inaccurate account balances **Most requested features** - Face ID or biometric login support - Real-time balance updates - Improved mobile check deposit - More modern and intuitive app design ## Newest reviews (11 of 44) ### 5/5 — Great bank *2021-01-15, version 4.6.5.1388* Love 1st American Bank ### 5/5 — Review *2020-12-13, version 4.6.5.1388* When you type in your password it should show up on the screen not on the keypad thank you ### 5/5 — Love First American Bank *2020-11-19, version 4.6.5.1388* So easy to use the app thank you ### 5/5 — Great Service *2020-10-15, version 4.4.13.1207* The app is user friendly. One of the easiest apps to use. Always accurate and precise. Thanks First American Bank. ### 5/5 — Bena41 *2020-08-11, version 4.4.13.1207* Great way to deposit check ### 5/5 — Best Bank ever! *2020-07-28, version 4.4.13.1207* I have been so happy, that I choose this Bank to do all of my banking with. I’ve been a member for many years. I have no plans on ever changing it. I recommend it to everyone I know. I’ve also very please with Customerservice. They are always very nice and helpful. Thanks to you all. Sincerely, Mary Bourque ### 5/5 — Review *2019-11-09, version 4.4.4* I love the workers at first American bank. The staff is very pleasant and Very Knowledgeable! ### 4/5 — Kaelan zenon *2019-10-22, version 4.4.4* I really tell everybody about how good this app is i would like to keep first American on my team and willing to do anything to make it better thanks have a great one love kaelan zenon. ### 5/5 — Best Bank Ever!!!! *2019-08-29, version 4.4.4* FABT is a small innovative bank that consistently meets the needs of their customers! The bank continues to be on the cutting edge of technology which provides convenience for the customers. I absolutely love this bank! ### 5/5 — Fantastic service *2019-07-26, version 4.4.4* Pam, Kathy and Joseph Guzman’s the veterans locations are the best and go above and beyond ALL the time 😊😊😊😊😊😊😊😊 ### 4/5 — Update *2018-11-15, version 4.4.4* It’s really cool app and really cool bank but just have to update the app like capital one or chase bank like if you buy something. They send you message from app that you bought something with card and. More Technology but is still good bank :) ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn’t work *2023-03-29, version 7.14.2.7742* App will not open with 16.4 update ### 1/5 — App doesn’t work *2021-11-29, version 7.9.2.4809* App hasn’t worked in over a week ### 1/5 — App crashing *2019-11-12, version 4.4.4* The app is crashing every time when I login. Needs to be fixed ASAP ### 1/5 — Fix bugs! *2019-09-20, version 4.4.4* I love my bank but this app is horrible. The new update has no option for spendable balance. It doesn’t refresh in real time. I’m still seeing the balance from 4 hours ago. It needs to have to bugs fixed. ### 2/5 — First American *2021-11-22, version 7.9.2.4809* App doesn’t work ### 2/5 — Login *2019-01-07, version 4.4.4* This app does not work with facial recognition. And manual login requires I answer security question and accept user agreement every login. ### 2/5 — Logging in! *2017-12-28, version 4.0.8.1506* Needs to allow for facial recognition when the touch feature isn’t allow or not capable ### 3/5 — The app is not working *2021-02-08, version 4.6.5.1388* I love that my bank has an app. When the app is working, it’s awesome. It does have glitches fairly often compared to my other banking apps. Since yesterday, I have been getting an error message that the app needs to be updated because it is incompatible with the server. The problem is there is no update available. I hope this is fixed quickly. ### 3/5 — chech deposit *2020-03-10, version 4.4.13.1207* Impossible mobile check deposit ### 3/5 — App needs update *2019-01-14, version 4.4.4* Love the app but it needs to be updated to be compatible with Face ID login. ## Most praised reviews (10 highest-rated) ### 5/5 — Customer service *2024-09-20, version 7.48.1.11611* I’ve been banking for about 45 years now and have had several accounts with several different banks. I have to admit that First American Bank and Trust is by far the best financial institution I’ve ever dealt with and I plan to do business with them for the rest of my life and I’ve also brought my family to them for personal and financial support, they are literally the best out there when it comes to banking…! Respectively and Sincerely, Cedric E. Rowe & Family ### 5/5 — Best Bank Hands Down!! *2024-02-28, version 7.48.1.11611* First of all let me say that I’ve been using FABT for decades and haven’t had one problem or issue, unlike others I’ve dealt with who were huge banking institutions. And perhaps that’s the problem. FABT is like old school banking, local, smaller and more personal but offers all of the high tech services/features of the giants. In my case, ‘error free’! Smooth, safe, accurate, consistently free of problems of any kind. The app, I love! Once set up properly it just couldn’t be easier. And accuracy is phenomenal. Those who have issues with the app, I can only guess is in need of more information or understanding of the functionality of it. Can’t say it enough, best bank ever! RChampagne ### 5/5 — Services *2023-11-01, version 7.32.1.10734* Top rating, everything easy and quickly.Thanks for your OUTSTANDING SERVICES. ### 5/5 — FABT *2022-08-26, version 7.14.2.7742* The app is very easy to use !! Also very convenient. ### 5/5 — Services *2022-05-25, version 7.14.2.7742* Top rating, everything easy and quickly. ### 5/5 — Mobile app *2022-01-31, version 7.10.3.5818* Outdated it’s like the first mobile app that the company put out and never updated . Thank you ### 5/5 — GREAT *2021-08-21, version 7.6.1.3551* Great bank…great employees…always ready to help!!! ### 5/5 — Ease of banking *2021-08-21, version 7.6.1.3551* Very convenient and easy for an old man like me who isn’t up to date with modern technologies. ### 5/5 — Old school banking but work great *2021-02-12, version 4.6.5.2801* App is definitely behind compared to chase which I also have.... but it is the simplest an gets most jobs done! ### 5/5 — Great *2021-01-19, version 4.6.5.1388* Great --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-06.*