# First Bank Digital Banking — user reviews > 652 indexed App Store user reviews of First Bank Digital Banking by First Bancorp, rated 4.60/5 from 5,685 ratings. - Source: https://appshunter.io/ios/app/first-bank-digital-banking/id394986521/reviews - App overview in markdown: https://appshunter.io/ios/app/first-bank-digital-banking/id394986521.md - Rating breakdown: 5★ 4,600 · 4★ 521 · 3★ 162 · 2★ 145 · 1★ 257 ## What do users think of First Bank Digital Banking? Overall sentiment: positive **Pros** - 🚀 Easy to use - 👍 User-friendly - 🔒 Secure - 💡 Convenient features - 🚀 Efficient - 👍 Great customer service **Cons** - 🐛 Occasional glitches - 🐛 Slow performance - 🐛 Difficult navigation - 💡 Missing features (Zelle, credit card management) **Commonly reported bugs** - Mobile deposit issues - Inconsistent transaction posting - Frequent logouts **Most requested features** - Ability to save password/login credentials - Improved bill pay functionality - Integrate credit card accounts - Add Zelle integration - Optimize for mobile use ## Newest reviews (17 of 652) ### 4/5 — Simple yet effective *2026-09-05, version 21.0.251200* The app doesn’t have fancy settings but it does the job ### 4/5 — Rate *2026-09-02, version 21.0.251200* Ok but too complicated ### 3/5 — New *2026-08-01, version 21.0.251200* Not sure on how to see savings, and credit card info yet ### 5/5 — My App *2026-07-03, version 21.0.251200* The app is great ### 4/5 — A Few Suggestions But Definitely Worth Banking With *2026-06-30, version 21.0.251200* I have found First Bank one of the visually easier apps to use. The Bank in its self is wonderful to work with. My only suggestions would be to make a snap shot available at a glance for quick decision making and tracking and have it where the device actually is remembered so the password and verification isn’t needed every time even in the same day. Lastly, make accessing the credit card and rewards portion a little more seamless so another login isn’t needed. Otherwise, I’m pleased. ### 5/5 — Great banking app *2026-06-19, version 21.0.251200* Easy to use, all the info you need right in the app. ### 5/5 — Great banking application *2026-06-18, version 21.0.251200* Very user-friendly. ### 5/5 — App works well *2026-06-14, version 21.0.251200* App works well. No issues. Excellent service at First Bank. Very accommodating and they value your business. ### 4/5 — My on line Banking *2026-06-13, version 21.0.251200* Easy to use and organized ### 5/5 — Reliable *2026-06-08, version 21.0.251200* The app is simple, direct and reliable. It’s not glitchy. ### 5/5 — Not one complaint *2026-06-03, version 21.0.251200* Been using for the longest time. It does all it’s supposed to do! ### 4/5 — Jim Mannix *2026-06-02, version 21.0.251200* The First Bank app is excellent. Easy to call up the app and easy to navigate. I recommend First Bank to anyone looking for a local Bank with personal service. ### 3/5 — Business *2026-05-30, version 21.0.251200* Doesn’t load on the weekends ### 5/5 — Owner *2026-05-22, version 21.0.251200* Great ### 5/5 — Owner *2026-05-21, version 21.0.251200* Good ### 5/5 — Reynolds Security and Investigations *2026-05-21, version 21.0.251200* I enjoy the fabulous treatment I receive from First Bank in Tabor City, NC. ### 4/5 — One page *2026-05-20, version 21.0.251200* It would be nice to be able to pay credit card on the transfer page. ## Most critical reviews (10 lowest-rated) ### 1/5 — Very basic app *2026-07-07, version 21.0.251200* Very basic app difficult to navigate ### 1/5 — Slow to *2026-06-05, version 21.0.251200* Respond ### 1/5 — Not up with times *2026-05-28, version 21.0.251200* No features. Business banking updates are slow ### 1/5 — Horrible app *2026-04-20, version 21.0.251200* Way behind other banks ### 1/5 — Disappointing *2026-04-10, version 21.0.251200* This Bank offers very little. Difficult to deal with. And for example, couldn’t make any online deposits yesterday. ### 1/5 — Horrible *2026-03-24, version 21.0.251200* At some point, it just stopped working and every time I sign in I have to wait for a text message it is beyond annoying ### 1/5 — Not live updates *2026-03-22, version 21.0.251200* Not live on undates ### 1/5 — Spendtrack is horrible *2026-03-12, version 21.0.251200* This banking app is very annoying. There are too many steps required to pay off my credit card bill through spendtrack. Having to log in a second time and retrieve a code from my email seems excessive. Please enable facial recognition. ### 1/5 — Great local bank, behind on e-banking *2026-02-27, version 21.0.251200* I really like my local banker. He’s been excellent and has been helpful with it all. However, banking app has so much to catch up on. It’s very, very limited. ### 1/5 — Needs work *2026-02-24, version 21.0.251200* Even with recent updates still feels like it was made 10 years ago. ## Most praised reviews (10 highest-rated) ### 5/5 — It’s Bank is The Best *2026-09-01, version 21.0.251200* Always awesome !! ### 5/5 — Dc *2026-08-31, version 21.0.251200* Very easy to navigate and very fast responses ### 5/5 — Happy Camper *2026-08-29, version 21.0.251200* Exceptional Service ### 5/5 — Great App *2026-08-15, version 21.0.251200* Love this app. Makes banking so much easier 😁 ### 5/5 — Great Service *2026-07-28, version 21.0.251200* Always very helpful and professional services ### 5/5 — Amazing *2026-07-28, version 21.0.251200* Love the security and customer services. ### 5/5 — Easy *2026-07-22, version 21.0.251200* You have created a webpage that elderly folks like ourselves can navigate comfortably without the confusion and 2nd guessing. ### 5/5 — Excellent app and easy to use *2026-07-22, version 21.0.251200* Love this bank and the professionalism of all the staff! ### 5/5 — Review *2026-07-13, version 21.0.251200* It could improve seems back dated ### 5/5 — Great bank *2026-07-13, version 21.0.251200* 5 star banking institution --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*