# First Bank of Alabama — user reviews

> 16 indexed App Store user reviews of First Bank of Alabama by First Bank of Alabama, rated 4.82/5 from 1,500 ratings.

- Source: https://appshunter.io/ios/app/first-bank-of-alabama/id531805593/reviews
- App overview in markdown: https://appshunter.io/ios/app/first-bank-of-alabama/id531805593.md
- Rating breakdown: 5★ 1,344 · 4★ 101 · 3★ 21 · 2★ 10 · 1★ 23

## What do users think of First Bank of Alabama?

Overall sentiment: positive

**Pros**

- 👍 Friendly and helpful staff
- 👍 Easy to use app
- 👍 Great customer service
- 👍 Wonderful banking experience
- 👍 Smooth and simple transactions

**Cons**

- 🐛 App no longer works on new devices
- 💡 Improve debit card spending tracking

**Commonly reported bugs**

- App no longer works on new devices

**Most requested features**

- Improve debit card spending tracking
- Add facial recognition login

## Newest reviews (4 of 16)

### 5/5 — Fab App

*2018-11-07*

ILOVE IT😊

### 5/5 — Best Banking App!

*2018-07-26*

Hands down best bank and app I’ve ever had. Glad to be apart of Bank of Alabama!

### 5/5 — Two thumbs up

*2018-04-10*

This app works great! The only addition I wish you all would add is facial recognition.

### 5/5 — Chip Moore is a Genius!

*2012-06-18*

This app is incredible! Well done, FNB I.T. Department!

## Most critical reviews (10 lowest-rated)

### 2/5 — No longer works

*2018-10-08*

This app no longer works on my new iPhone XS max. I love this app so this is very upsetting.

### 4/5 — Debit spending

*2020-07-10*

I am very pleased with my bank and the personal service they provide. I appreciate and enjoy the app. However, I would like to be able to better track my spending with my debit card. If I could see a running monthly track of my debit spending, that would be worth a 5th star.

### 5/5 — Love this Bank

*2024-10-29*

I’ve only been with this bank short while but it’s been such a pleasure doing business with these banks. They are so polite, friendly, and willing to help you in anyway they can just a real nice place.

### 5/5 — Love the online App

*2024-05-05*

My mother accidentally over drafted her account and it was so simple for me to make a transfer to her account to cover her overdraft. I’m NOT tech savvy at all but this App it’s so easy to use. Love FIRST BANK OF ALABAMA !!!

### 5/5 — Great and very easy to use

*2021-05-31*

Wonderful

### 5/5 — Great Bank

*2021-03-26*

Finally folks who actually do what they say they gonna do , what a blessing it is in times such as these...

### 5/5 — Great service

*2020-03-18*

Grate

### 5/5 — First Bank

*2020-03-06*

We have been with this bank for 4+years and so far this is the best banking experience we’ve had to date. Would highly recommend this bank to anyone

### 5/5 — Friendly, professional service

*2019-07-16*

First Bank of Alabama is a great place to bank! The staff is very friendly and most of them greet me by name.  I have banked with other banks in Talladega in the past, but the customer service at First Bank of Alabama is by far superior!

### 5/5 — Improve this...

*2019-02-07*

This app is good , however some enhancements I would like to see are: 
On ledger make deposits in green, as of now everything is black.
On transfer screen the balance is gray underneath the last Four digits of account number, I would like this to be larger and in black.

## Most praised reviews (2 highest-rated)

### 5/5 — Great and easy to use

*2018-12-25*

Such a wonderful app from a community bank. The ease of doing business with First Bank of Alabama is amazing!

### 5/5 — Love Mobile Banking

*2018-12-11*

Saves me time and is super easy!

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
