# First Bank Online

> Mobile banking app for secure and convenient management of First Bank accounts. (iPhone/iPad app by First Bank (VA).)

- Source: https://appshunter.io/ios/app/first-bank-online/id6736663630 (this page in markdown: same URL + `.md`)
- Developer: [First Bank (VA)](https://appshunter.io/developer/527951939)
- Category: Finance
- Price: Free
- Rating: 4.70/5 from 2,227 App Store ratings · 20 written reviews indexed
- Age rating: 4+
- Requires: iOS 18.4 · 172 MB
- Languages: American English, European Spanish
- Released: 2024-12-10
- Data updated: 2026-09-09
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/first-bank-online/id6736663630/reviews.md

## What is First Bank Online?

Securely manage your finances anytime, anywhere. First Bank's Mobile Banking App provides free, easy and convenient access to your First Bank accounts. 

First Bank's app allows you to check account balances, view transactions, transfer money, pay bills, control your debit card, and receive alert messages 24/7 using your mobile phone. 

This service is free for First Bank online banking customers. Standard messaging, airtime and data charges may apply. Contact your wireless service provider for details.

## Key features

- Check account balances
- View transactions
- Transfer money
- Pay bills
- Control debit card
- Receive alert messages

## What do users think of First Bank Online?

Overall sentiment: negative

**Pros**

- 👍 Great service
- 💡 Improved website and app interface

**Cons**

- 🚫 Difficult to navigate
- 💸 Bounce protection included in balance
- 🔍 Direct check deposit feature not easily accessible
- 🤖 Unreliable card functionality

**Commonly reported bugs**

- Login screen issues
- Compatibility problems with older devices

**Most requested features**

- Option to remove bounce protection from balance
- Simpler login process

## Recent user reviews (10 of 20)

All indexed reviews: https://appshunter.io/ios/app/first-bank-online/id6736663630/reviews.md

### 3/5 — Software update issue

*2026-06-07, version 3.28.2*

First Bank’s latest software update from 2 weeks ago has locked me out of the app on my 6th Generation iPad (purchased in 2018) It shows that IOS 18.4 is required for the First Bank app, but my iPad shows that is is current with IOS 17.7.11.  

I can no longer check my banking info. Since my iPad shows that my IOS version is up-to-date (with automatic updates turned ON), I don’t think reaching out to Apple will help.

First Bank should not lock out a customer by requiring a certain IOS version if the device’s IOS version is up-to-date according to Apple.

What recourse do I have?  HELP!

### 1/5 — Payments

*2026-05-24, version 3.34.1*

I don’t understand why my other checking account from a different bank hadn’t received any money from FBv   The app is just ridiculous. Too many many cutting

### 5/5 — Reliable

*2026-05-22, version 3.34.1*

No problems. Have used for years. Customer support works if needed. All fine

### 2/5 — Terrible constant problems with app

*2026-05-17, version 3.33.0*

I only recommend using this bank if you only want your cards to work only half the time! The app is always down and never shows the amount in your account, plus heaven forbid you lock your card cause that will be inaccessible

### 5/5 — First Rate

*2026-02-27, version 3.30.2*

The employees at my branch on US 50 west of Winchester are first rate. ( That’s a coincidence) I say this because I’m an old dude(85) and I need a lot of help a lot of things and they are super helpful and never too busy. Sven

### 1/5 — Issues with Debit card and can’t get anyone to help over the weekend

*2026-02-21, version 3.30.2*

Money in my account and can’t use my debit card! No live chat or call line available until Monday morning when the bank opens

### 1/5 — Overdraft policy is suspicious

*2026-02-10, version 3.30.2*

Their overdraft policy is old and customer penalizing.  Gotcha

### 5/5 — Review

*2026-01-14, version 3.30.0*

I’ve never had any issues with my accounts. 5 stars

### 5/5 — Perfect

*2025-06-12, version 3.23.1*

Great feature and so easy to

### 2/5 — Navigating

*2025-04-07, version 3.21.0*

Not friendly.  Too difficult. Do not like it at all.  Thinking about changing bank

## Frequently asked questions about First Bank Online

### What can I do with this mobile banking app?

This app allows you to securely manage your First Bank accounts anytime, anywhere. You can check your account balances, view recent transactions, transfer money between accounts, pay bills, and even control your debit card. It also provides 24/7 access to alert messages.

### Is there a cost to use the First Bank mobile app?

The app itself is free to use for existing First Bank online banking customers. However, standard messaging, airtime, and data charges from your wireless service provider may apply. You should contact your provider for specific details on these potential costs.

### What features are available for managing my finances?

Key features include checking account balances and viewing transaction history. You can also transfer funds between your accounts and pay bills directly through the app. For added security and control, you can manage your debit card and set up alert messages.

### Who is this app intended for?

This mobile banking app is designed for First Bank customers who are already enrolled in their online banking service. It provides a convenient and secure way for them to manage their accounts and perform banking tasks on their mobile phones.

## Version history (last 5 releases)

### 3.37.0 — 2026-08-19

Version 3.37 provides bug fixes and performance enhancements.  

Thank you for using the First Bank app and for your feedback.  We will continue to bring you updates and improvements.

### 3.36.0 — 2026-07-16

Version 3.36.0 provides bug fixes and performance improvements.  

Thank you for using the First Bank app and for your feedback.  We will continue to bring you updates and improvements.

### 3.35.1 — 2026-06-13

Version 3.35.1
• Bug fixes and performance improvements

### 3.35.0 — 2026-06-10

Version 3.35.0
• Bug fixes and performance improvements

### 3.34.1 — 2026-05-22

Version 3.34.1
• Bug fixes and performance improvements

## Apps similar to First Bank Online

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [First Bank Digital Banking](https://appshunter.io/ios/app/first-bank-digital-banking/id394986521) | 4.6 (5,685) | Free | Finance |
| [Benchmark Community Bank](https://appshunter.io/ios/app/benchmark-community-bank/id582637396) | 4.8 (3,037) | Free | Finance |
| [Bank of Clarke](https://appshunter.io/ios/app/bank-of-clarke/id736270158) | 4.7 (2,585) | Free | Finance |
| [F&M Bank - VA](https://appshunter.io/ios/app/f-and-m-bank-va/id1533465414) | 4.8 (2,486) | Free | Finance |
| [MyDCCU Mobile](https://appshunter.io/ios/app/mydccu-mobile/id1014737071) | 4.9 (16,323) | Free | Finance |
| [First Bank and Trust Company](https://appshunter.io/ios/app/first-bank-and-trust-company/id1576005695) | 4.9 (5,397) | Free | Finance |

## More apps by First Bank (VA)

- [First Bank -- Mobile Banking](https://appshunter.io/ios/app/first-bank-mobile-banking/id898291154)
- [First Bank mRDC](https://appshunter.io/ios/app/first-bank-mrdc/id1250583703)
- [First Bank Mortgage App](https://appshunter.io/ios/app/first-bank-mortgage-app/id6762637840)

All apps by First Bank (VA): https://appshunter.io/developer/527951939

## Related topics

[1st bank](https://appshunter.io/ios/topics/1st-bank) · [first bank convenien](https://appshunter.io/ios/topics/first-bank-convenien) · [first bank and trust memphis](https://appshunter.io/ios/topics/first-bank-and-trust-memphis) · [first bank app](https://appshunter.io/ios/topics/first-bank-app) · [first bank and trust of fullerton](https://appshunter.io/ios/topics/first-bank-and-trust-of-fullerton)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*
