# First Citizens' FCU Mobile

> Mobile banking app for managing accounts, payments, and deposits. (iPhone/iPad app by First Citizens Federal Credit Union (inc).)

- Source: https://appshunter.io/ios/app/first-citizens-fcu-mobile/id922504905 (this page in markdown: same URL + `.md`)
- Developer: [First Citizens Federal Credit Union (inc)](https://appshunter.io/developer/922504904)
- Category: Finance, Business
- Price: Free
- Rating: 4.50/5 from 908 App Store ratings · 67 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.6 · 133 MB
- Languages: American English
- Released: 2014-10-31
- Data updated: 2026-09-02
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/first-citizens-fcu-mobile/id922504905/reviews.md

## What is First Citizens' FCU Mobile?

Mobile Banking from First Citizens’ Federal Credit Union makes managing your money on the go quick, easy, and secure. It gives you the control to access your accounts anytime from anywhere.


Mobile Banking allows you to: 
•Check your current and available balances 
•View your pending and posted transactions 
•Pay people and bills
•Deposit checks
•Turn off your card
•Set account alerts
•Transfer money between accounts 
•View your payment history 
•Find your nearest ATM and branch locations 


First Citizens’ FCU mobile banking is available to all First Citizens’ Federal Credit Union online banking members. If you are not a member, please contact us at info@firstcitizens.org or call us at 800-642-7515.


*First Citizens FCU Mobile Banking is available only with a First Citizens Federal Credit Union account. Mobile Banking is free, however, your mobile phone service provider may charge for text messages and/or web access. Please check your plan for details. Carrier plan may limit access outside the US. The Bank cannot be held responsible for the availability or speed of your mobile phone service provider’s network. Mobile network or WIFI connection required.

## Key features

- Check account balances
- View transaction history
- Pay bills and people
- Deposit checks
- Turn off debit/credit cards
- Set account alerts
- Transfer funds

## What do users think of First Citizens' FCU Mobile?

Overall sentiment: negative

**Pros**

- 👍 Convenient
- 👍 Easy to use
- 👍 Great customer service
- 👍 Friendly and helpful
- 👍 Straight forward
- 👍 Great app
- 👍 Well laid out
- 👍 Awesome banking
- 👍 Excellent navigation

**Cons**

- 🐛 Not intuitive
- 🐛 Face ID issues
- 🐛 Tedious login process
- 🐛 Glitchy mobile deposit
- 🐛 Difficult to use
- 🐛 Lacks features from previous app
- 🐛 Delayed transaction updates
- 🐛 Frustrating bill pay
- 🐛 Crashes and loading issues
- 🐛 Outdated and problematic

**Commonly reported bugs**

- Face ID not working
- Mobile deposit not functioning
- Repeated login issues
- Crashes and loading problems

**Most requested features**

- Ability to make mortgage principal payments online
- Option to deposit checks
- Landscape mode
- More detailed transaction information
- Reminders and Popmoney in Pending Payments

## Recent user reviews (10 of 67)

All indexed reviews: https://appshunter.io/ios/app/first-citizens-fcu-mobile/id922504905/reviews.md

### 5/5 — Convenient

*2025-07-27*

Having the First Citizens app is convenient. It is easy to use and handy when in a pinch.

### 1/5 — The app and new on line banking

*2025-06-22, version 2856.2505.172*

It’s terrible, not intuitive at all, the old app was much much easier to use, tidal piece of garbage. Face ID does not work, I’ll be changing banks because of this new interface.

### 5/5 — Great people

*2025-06-01*

Just great customer service, always friendly and helpful.

### 5/5 — Happy client

*2025-04-02*

Always been so patient with me and when I don’t understand things ..

### 5/5 — Easy to use

*2025-03-17, version 2549.2502.240*

Straight forward, easy to use app.

### 3/5 — Could be better

*2024-12-17*

I don’t like that the app makes me two authentication every single time I go log in. It wasn’t doing that before and I click on use Face ID and it doesn’t change it every time.

### 3/5 — Feedback

*2024-10-12*

Have always enjoyed the app, but recently purchased a new iPhone with iOS 18, the Face ID no longer works and it is very disappointing. Not having Face ID, makes accessing the app more tedious. I am hopeful it will be updated in the near future.

### 1/5 — Online deposit does not work now

*2024-10-06, version 2074.2409.127*

Online deposit does not work now

### 5/5 — Great App

*2024-07-18, version 1866.2406.197*

Love the new upgrade

### 1/5 — Does not allow Face ID

*2024-07-08, version 1866.2406.197*

I keep trying to add my facial recognition and it works if I don’t close down the site. If I close it down and try to sign in again the facial recognition does not work

## Frequently asked questions about First Citizens' FCU Mobile

### What can I do with the First Citizens' FCU Mobile app?

The app allows you to manage your finances on the go. You can check account balances, view transactions, pay bills and people, deposit checks, turn off your cards, set account alerts, transfer money between accounts, and find ATM and branch locations.

### Is the First Citizens' FCU Mobile app free to use?

Yes, the First Citizens' FCU Mobile Banking app is free to use. However, your mobile phone service provider may charge for text messages and web access. Please check your plan details with your provider.

### Who is eligible to use the First Citizens' FCU Mobile app?

This mobile banking service is available to all First Citizens' Federal Credit Union online banking members. You must have an existing account with First Citizens Federal Credit Union to use the app.

### What are the requirements to use the app?

To use the app, you need to be a member of First Citizens' Federal Credit Union and have an active online banking profile. A mobile network or Wi-Fi connection is also required for access.

## Version history (last 5 releases)

### 4382.2607.337 — 2026-08-19

This version includes fixes, performance improvements, and enhancements to security capabilities.

### 4376.2607.249 — 2026-08-13

This version includes fixes, performance improvements, and enhancements to security capabilities.

### 4333.2606.478 — 2026-07-17

This version includes fixes, performance improvements, and enhancements to security capabilities.

### 4303.2606.415 — 2026-07-09

This version includes fixes, performance improvements, and enhancements to security capabilities.

### 4186.2605.320 — 2026-06-12

This version includes fixes, performance improvements, and enhancements to security capabilities.

## Apps similar to First Citizens' FCU Mobile

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [YKIB Digital Lite](https://appshunter.io/ios/app/ykib-digital-lite/id1661471720) | 4.7 (3) | Free | Finance |
| [Savita](https://appshunter.io/ios/app/savita/id1664110660) | 4.0 (32) | Free | Finance |
| [Infoexperto](https://appshunter.io/ios/app/infoexperto/id1663240840) | — | Free | Finance |
| [Greatweek.com](https://appshunter.io/ios/app/greatweekcom/id1662945960) | 5.0 (1) | Free | Finance |
| [Parali](https://appshunter.io/ios/app/parali/id6443763240) | — | Free | Finance |
| [Signal Crypto Pro & trading](https://appshunter.io/ios/app/signal-crypto-pro-and-trading/id1665185840) | 5.0 (1) | Free | Finance |

## Related topics

[fcfcu](https://appshunter.io/ios/topics/fcfcu) · [cafcu mobile app](https://appshunter.io/ios/topics/cafcu-mobile-app) · [first citizens bank-mobile app](https://appshunter.io/ios/topics/first-citizens-bank-mobile-app) · [first federal credit union](https://appshunter.io/ios/topics/first-federal-credit-union) · [first citizens bank](https://appshunter.io/ios/topics/first-citizens-bank) · [schoolsfirst fcu mobile](https://appshunter.io/ios/topics/schoolsfirst-fcu-mobile)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*