# First Class Car Limo — user reviews > 65 indexed App Store user reviews of First Class Car Limo by First Class Car & Limousine Service Corp, rated 4.78/5 from 4,254 ratings. - Source: https://appshunter.io/ios/app/first-class-car-limo/id863171895/reviews - App overview in markdown: https://appshunter.io/ios/app/first-class-car-limo/id863171895.md - Rating breakdown: 5★ 3,385 · 4★ 184 · 3★ 69 · 2★ 25 · 1★ 105 ## What do users think of First Class Car Limo? Overall sentiment: mixed **Pros** - 🚀 Fast and efficient service - 👍 Courteous and professional drivers - ⭐️ Reliable and on-time transportation - 💰 Affordable rates **Cons** - 🐛 Occasional app freezes and crashes - 🤖 Rude and unhelpful customer service - 💳 Issues with card payments and overcharging - 🚗 Unreliable driver availability and cancellations **Commonly reported bugs** - App displaying inaccurate driver locations and ETAs - Charges for cancelled or no-show rides **Most requested features** - Option to pay with credit/debit cards - Improved app stability and responsiveness - Better communication and transparency with customers ## Newest reviews (10 of 65) ### 2/5 — Rude *2026-06-23, version 6.3* They lie to you. ### 3/5 — Lazy drivers *2025-05-27, version 6.3* This app is kinda good, but have some old and lazy drivers. Some of this drivers don’t even care about someone’s time, watching videos and talking on the phone, not paying attention to the consumers opinion or request. They must improve this part. ### 3/5 — Latency *2025-05-18, version 6.3* I experienced latency issues. ### 2/5 — Diplo app *2022-03-16, version 5.01* The app is always having problems. Error messages coming up and having to call the base because when it tells you to try again it then asks do you want to cancel your trip. So which is it you have the trip or there’s an error and you have to try again. I’m truly thinking of just calling because the convenience has become a frustration. 😡 ### 1/5 — LADRONES *2022-03-12, version 5.01* Ya van 3 veces que me cogen el dinero de mi tarjeta y después de que no aparecen taxi me cancelan y no me devuelven el dinero. Hoy tome un taxi y aparte de que ya se había pagado con la tarjeta me cobro otra vez en efectivo, en otras palabras me engaño. Háganse un favor a ustedes mismo y mejor paguen un Uber or Lyft Que son más serios y responsables no como estos mmg ### 5/5 — Q *2022-01-24, version 5.01* I Loved using the App for the First time. Driver was on time, Courteous and left my Siblings in the same exact Location I requested! Will definitely be my Transportation of Choice! Thank you! ### 5/5 — Quick than expected. *2021-10-30, version 5.01* I’ve signed with another Apps but is nothing compared to this one, when it comes for a faster service I request a driver… and was quicker than I expected. I highly suggest the application for your convenience and safety. Note; “that you have to pay in front. ### 1/5 — Took money *2021-10-28, version 5.01* They took my money and said no cars were available and never paid me back. ### 5/5 — ⭐️⭐️⭐️⭐️⭐️ *2021-10-17, version 5.01* ⭐️⭐️⭐️⭐️⭐️ ### 1/5 — Don’t use this app!!! *2021-09-30, version 5.01* 1) rude base 2) Kiss and/or Riverside is cheaper 3) they can put holds on ur card for no reason 4) barely ever any drivers 0/5 HORRIBLE APP ## Most critical reviews (10 lowest-rated) ### 1/5 — Wth *2026-07-12, version 6.3* Worst service in the entire App Store ### 1/5 — Can’t comprehend *2025-09-09, version 6.3* Lady said this the base in the Bronx call base in Brooklyn than hang up I call back and ask her to transfer me she’s going to say there’s no base in Brooklyn than hang up ### 1/5 — Worst experience *2024-05-08, version 6.3* Bad service in the Manhattan area always have to reroute a driver and inaccurate on the requested car waiting time I would not suggest requesting a car from this company if you are on a time limit of 45 minutes and less ### 1/5 — NOT WORTH THE DISCOUNT *2024-04-23, version 6.3* I’ve been using first class for a while now , I’ve encountered drivers left and right trying to charge me something else other than the app shows me and extremely rude and unhelpful customer service but always was able to handle these instances. However today , I deleted the app. I ordered a car for work, the app states that the driver is 3 minutes away from my house. 20 minutes later he’s still not here and the app states that he’s 2 minutes away, I called customer service that tells me he’s around the corner . I WAITED AN ADDITIONAL FIVE MINUTES . And when the driver got here he randomly canceled and left , we didn’t even interact , he just made me wait and canceled and now I’m late to work. I called customer service who said they don’t know what’s going on and can’t do anything. This is a app you should use as a last resort, it will never replace Uber or Lyft or even Curb , it might be more pricey but it’s 100% reliable and the drivers don’t constantly try to steal from you. Many people have had these issues , look at the reviews, just go to other car services making sure it’s not their sub brands, they do not deserve our money if they don’t care to provide a good service. ### 1/5 — ♥️♥️ *2024-04-09, version 6.3* Hola ### 1/5 — Upset *2023-08-20, version 6.3* My card was charged and the driver told me I had to pay in cash. He became extremely aggressive and even drove me to the police precinct. I tried explaining to him what was happening and even told him if there was a mixup I would fix it but he was rude and didn’t want to listen. Just kept telling me I was wasting his time and that his service always pays cash. In the end I gave him the cash and my card was still charged. I have used this app for several years and never had this problem. Definitely won’t be using this app again. ### 1/5 — Waste of time *2023-07-28, version 6.3* How does this app have a good rating? Lol don’t waste your time with this ### 1/5 — Dispatcher’s *2023-06-15, version 6.3* When you call the base they are so rude ### 1/5 — BE CAREFUL!!! *2022-12-06, version 5.01* The other day I asked for a taxi from this company, and when the taxi was in front of my building, the driver called me and told me that he was already downstairs. I was going down with my two daughters, and when I saw the car it wasn't even the same car, it wasn't the same color and the license plate wasn't the same as it appears in the app. Be careful. ### 1/5 — Stay away scammers *2022-07-21, version 5.01* I ordered a ride and no one ever came so it had to get canceled, I still got charged $66!!! No refund or anything stay away from these crooks! ## Most praised reviews (10 highest-rated) ### 5/5 — Los mejor *2026-07-15, version 8.1* Me gusta el servicio ### 5/5 — جيده جدا *2026-02-26, version 6.3* جيده ### 5/5 — 5 stars *2025-10-12, version 6.3* I have been with first class for years, the app does seem like it freezes or stays stuck, but it actually is not you just have to close out and open it again. The time of the cab arrival will appear, if you go to my rides and click the first one at the top that says “on the way”. The dispatcher always sends clean cars, no smell, nice responsible drivers that communicate and call the client. ### 5/5 — Titanium ride *2024-05-07, version 6.3* This was by far the best taxi best service ever thank you from titanium father ### 5/5 — It’s Ligit *2023-01-30, version 5.01* I Was Stranded And This App Helped Me As Fast As I Created An Account, Definitely 5 Stars ### 5/5 — Cab driver *2023-01-01, version 5.01* Cab driver was great and professional . ### 5/5 — Best Base *2022-10-02, version 5.01* Best Base Hands Down ### 5/5 — 10/10 *2022-04-08, version 5.01* Only cash app available better than hailing on street sometimes cars aren’t available but works in many places ### 5/5 — Cars *2022-04-02, version 5.01* The night crew needs better clean cars ### 5/5 — Great Driver *2022-03-27, version 5.01* Thank you so much --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*