# First Comm Credit Union Mobile — user reviews > 108 indexed App Store user reviews of First Comm Credit Union Mobile by First Community Credit Union, rated 2.20/5 from 48 ratings. - Source: https://appshunter.io/ios/app/first-comm-credit-union-mobile/id460167607/reviews - App overview in markdown: https://appshunter.io/ios/app/first-comm-credit-union-mobile/id460167607.md - Rating breakdown: 5★ 9 · 4★ 1 · 3★ 3 · 2★ 11 · 1★ 24 ## What do users think of First Comm Credit Union Mobile? Overall sentiment: negative **Pros** - 👍 Easy to use interface - 🚀 Fast transfers and transactions - 💳 Mobile check deposit feature (when working) - 🔐 Biometric login options - 📱 Account preview without login - ✨ Sleek modern design - 🎯 Comprehensive banking features available **Cons** - 🐛 Frequent app crashes and freezes - 🔓 Persistent login failures - ❌ Mobile deposit consistently broken - ⚠️ App becomes unusable after updates - 🔄 Requires constant re-authentication - 📵 Won't open or launch properly - 🐌 Slow performance and loading times - 💔 Poor compatibility with newer devices - 🔐 Security verification screen with no options - 🎨 Unintuitive UI after redesign - 📊 Missing transaction running balances - 🚫 Incompatible with iPad/tablets - ⏱️ Infrequent app updates (years between versions) **Commonly reported bugs** - App crashes immediately upon opening - Login credentials rejected despite being correct - Invalid credentials error loops - Mobile deposit timeout errors - Black screen when loading services - Security channel selection screen with no visible options - Biometric authentication fails repeatedly - App force closes during transactions - Transfer between accounts fails - Face ID/Touch ID not working - App won't stay logged in - Device not recognized errors - Blank account display after login - App unresponsive to user input **Most requested features** - Dark mode support - Landscape orientation support - Higher mobile deposit limits - Transfer to other financial institutions - Running balance display for transactions - Improved Face ID/Touch ID reliability - Remember login credentials - Express/quick view that stays logged in - Better iPad/tablet compatibility - More frequent app updates and maintenance ## Newest reviews (15 of 108) ### 1/5 — Crashes constantly *2025-07-12, version 2025.135.56969* This bank app has been crashing for months now with no new fixes. Needs to be compatible with all phones ### 1/5 — Latest version will not open *2025-07-02, version 2025.135.56969* I downloaded the latest version in June 2025. The app will not open at all on my iPhone. I click on it and it disappears. I have un-installed and re-installed multiple times. I use the app for all my banking. Please fix!!! ### 1/5 — Bugs Everywhere *2025-07-01, version 2025.135.56969* This is an incredibly frustrating app. Half of the time, the services will not load and just populate a black screen. It’s been through many changes and fixes yet nothing seems to change how broken it is. Thank you for at least letting us view our information, but don’t count on any other service or transfer to consistently work. The webpage works faster than the app. Edit: after this most recent update, the whole app just crashes the moment I open it. ### 3/5 — it works usually *2025-06-18, version 2025.135.56969* It had been working on this new update for a while, until recently when I open the app it just crashes immediately, so I have to go online now for banking ### 1/5 — Used to work great *2025-06-14, version 2024.289.52532* The developers need to stop saying everything works when clearly many people are having problems with it. Every time I try to transfer the screen just goes black. Please fix the app, it used to be so good! I may have to switch credit unions, since 99% of my banking is done online. ### 1/5 — App won’t work *2025-06-10, version 2025.135.56969* App won’t work for me the last week it force closes before I can even login. I’ll switch banks if I can’t access it. Already called and they said try updating it but there’s no update available for me. ### 1/5 — Buggy Nightmare Since Update *2025-02-19, version 2024.289.52532* First of all - First CCU and their banking support staff have been wonderful for the years I’ve used them for business and personal banking needs. I have zero complaints with that part of their business. Their app though - what a disaster. Please fire or outsource whoever is developing this thing. Went from functional (but ugly which I don’t care about) to barely functional and slightly more glamorous. Please fix this thing so the functions advertised in the app actually work! Read the rest of these reviews! I need to be able to do mobile deposits, transfers, just log in even reliably!! ### 1/5 — Mobile deposit broken *2025-02-08, version 2024.289.52532* Not reliable at all. Needs fixed. ### 2/5 — Can’t log in *2024-09-11, version 2024.215.51060* We’re back to the old problems of trying to log in, app stating your user name or password is incorrect, even though it isn’t, which in turn locks you out of the website and you have to reset it all over again. App also needs landscape and dark mode views. ### 1/5 — Downhill fast *2024-08-23, version 2024.215.51060* I have been using the app to manage my accounts going on 5 years now since i opened my account with FCCU. This app went from pretty reliable and a stable way to check my accounts, to the most egregious headache to navigate and use i’ve ever been forced to use. Ever since it updated to the new design i’ve only been able to use the app successfully maybe 3 times. It hasn’t been signing me in using face id or my password and just saying ‘try again’. It frequently crashes when i attempt to send money, switch between tabs, open the app, or try to sign in. This app went from a pretty decent convenience to an active drain on my mentality whenever i have to do anything with it. It is by far the most unstable app i have ever used and it’s turned into an active inconvenience i dread to have to use when i need to send money off to pay bills or even check my account. —- Shortly after i wrote this review i went to double check the app just in the off chance it miraculously started working. I can now no longer even sign in. Period. The app loads the ‘Hello —— Welcome back!’ And a box that says ‘Try Again’ that when you click, does a swirl and literally nothing else. The app is quite literally unusable for me anymore. ### 1/5 — Having the same trouble!!! *2024-08-09, version 2024.212.50929* This app is not the one I downloaded…that one disappeared and I can’t do anything with it…Cg ### 1/5 — Previous Version Much Better *2024-08-02, version 2024.201.50751* The most recent update took a perfectly simple-to-use and helpful app and turned it into a banking nightmare. Nothing works as it should and the layout isn’t as user friendly as it once was. Even when they get the bugs worked out, the new payout is inferior to the previous one and I hope they revert back. ### 2/5 — Go back to old version *2024-08-01* I’ve used this app for year and ever since they updated it crashes. I can’t move money from one account to the other. I can’t transfer funds from my sons account to mine to pay for his bills. This has become a problem for us to pay things on time because I have to go another route now. Go back to the old version this one is terrible. ### 2/5 — But why??? *2024-07-29, version 2024.201.50751* The new update is not good…at all. It barely works half the time and I hate having to log in constantly. I miss the app before the update when you just had the quick view page automatically without having to swipe right (considering the “secret” door thing doesn’t even work) like seriously why change something that wasn’t broken. Especially now that the new thing is actually broken in multiple ways… ### 2/5 — Money Transfer isn’t working *2024-07-27, version 2024.201.50751* This app worked beautifully before this new upgrade. The biometrics keeps saying I have to enable it every time I log in. I’m trying to do a personal transfer and it shuts off as soon as I get the fields typed in. I’m not very happy with this upgrade at all!! ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible App *2026-07-02, version 2025.135.56969* This app doesn’t even work. One day it lets you log in and another it doesn’t. ### 1/5 — Terrible app *2026-02-02, version 2025.135.56969* In this day and age a bank should have a functioning app. This app is useless! So frustrating, to the point that I think I’m going to switch banks 🙄 ### 1/5 — Go back to old version *2025-11-23* Update- Still having issues with this app. Even trying to type this updated review is barely working. No matter how many times I’ve uninstalled and reinstalled it has moments of glitches and then works then crashes to not even being able to log in at all. Please for the love of God fix your dang app. I don’t want to have to switch banks especially when I’ve banked with this CU for nearly 15 yrs now! Starting over again is the last thing I want to do. I’ve used this app for years and ever since they updated it crashes. I can’t move money from one account to the other. I can’t transfer funds from my sons account to mine to pay for his bills. This has become a problem for us to pay things on time because I have to go another route now. Go back to the old version this one is terrible. ### 1/5 — Bad app *2025-11-12, version 2025.135.56969* Easily the worst banking app I’ve used. Horrible design and struggles to even function. ### 1/5 — App does not work *2025-11-11, version 2025.135.56969* Every time I open the app, it closes out within seconds. Completely unusable. ### 1/5 — Not working *2025-11-04, version 2025.135.56969* Wont open ### 1/5 — Fix your app *2025-09-04, version 2025.135.56969* For the love of all that is holy, FIX YOUR APP! It will not load at all! I think this is month two of this? I have uninstalled and reinstalled but it just will not load. ### 1/5 — Not opening *2025-08-21, version 2025.135.56969* It use to work great and still dose on my old phone but just upgraded to a newer phone and the app won’t even open it closes imminently. ### 1/5 — Worst mobile banking *2025-07-22, version 2025.135.56969* I’ve been apart of this bank for almost 10 years and the mobile banking is literally the worst. Most the time the app won’t even open. Charges don’t show up for days. It’s the worst and honestly been thinking about changing banks because of it. ### 1/5 — App needs some help *2025-07-19, version 2025.135.56969* Latest update has made the app unusable. I can’t even log in with out it crashing. ## Most praised reviews (10 highest-rated) ### 5/5 — Easy Banking *2025-02-10, version 2024.289.52532* First Community’s mobile app is easy to use to conduct banking. I love that I can do everything I can do in online banking in the mobile app. The check deposit function has improved greatly from the previous version. ### 5/5 — Thanks for the new app! *2025-02-10, version 2024.289.52532* The new app is great and keeps getting better! ### 5/5 — Great Bank, Okay App *2025-01-17, version 2024.289.52532* I love my local FCCU bank and the app seems to work okay. However, it's been months and the mobile deposits platform never seems to work properly. I think the rest of the app was a nice update and I understand that new systems take time to work out the kinks. ### 5/5 — A lot better now! *2024-10-16, version 2024.270.52048* Much smoother and more feature rich! Huge improvement over the old app for sure ### 5/5 — Fast & Easy *2021-05-05, version 3.0.840.7* Very easy to use! No need to go on a web browser, thumbs up! 👍🏽 👍🏽 ### 5/5 — Convenient! *2020-04-09, version 3.0.840.7* I like the account preview that lets me see balances without having to login. Transfers are easy peasy and it’s nice to see the history on mobile. I’m very happy with the app and I’m glad our community credit union offers it. ### 5/5 — Finally! *2018-04-17, version 3.0.840.7* Easy to use! I love being able to log in using my fingerprint & transferring money while on the go takes seconds! ### 5/5 — Easy to use & lots of features! *2015-03-25, version 2.7.13* Love this online banking app. I use it everyday and enjoy being able to view check images, pending transactions, and transfer funds. Never have any issues with it! ### 5/5 — Nope *2013-02-08, version 2.7.4* The app works great! For all the folks complaining that it doesn't work; try adjusting mobile settings online as instructed! ### 4/5 — Needs landscape and dark mode *2024-08-03* This new version would be better with autorotate to landscape view and dark mode or at least a darker background. I work on a tablet with an external keyboard and having to rotate it to check my account is annoying. Also, the stark white background is kind of painful on the eyes. I liked the FICO score feature until it broke. Unlike others, I haven’t used the mobile check deposit, so can’t speak to that. As far as the transfer between accounts from within the account itself (be it checking, savings, etc), for myself it isn’t the most intuitive, but I’m getting used to it. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*