# First Community Credit Union — user reviews

> 64 indexed App Store user reviews of First Community Credit Union by First Community Credit Union of ND Mobile Banking, rated 4.80/5 from 2,838 ratings.

- Source: https://appshunter.io/ios/app/first-community-credit-union/id494570037/reviews
- App overview in markdown: https://appshunter.io/ios/app/first-community-credit-union/id494570037.md
- Rating breakdown: 5★ 2,470 · 4★ 222 · 3★ 81 · 2★ 15 · 1★ 50

## What do users think of First Community Credit Union?

Overall sentiment: positive

**Pros**

- 👍 Convenient mobile banking
- 💳 Helpful loan and credit card services
- 🚀 Quick and easy transactions
- 🏦 Great overall banking experience

**Cons**

- 🐛 Frequent app crashes and maintenance issues
- ⚠️ Unreliable app availability
- 🔍 Difficult to manage multiple accounts
- 💳 Restrictive transaction limits

**Commonly reported bugs**

- Account balances not loading properly
- Deposit feature not working
- Quick balance function not functioning

**Most requested features**

- Face recognition login
- Increased deposit limits
- Improved widget support
- In-app bug reporting

## Newest reviews (10 of 64)

### 4/5 — Computers

*2024-10-10, version 2024.1.0.3*

The common every day customer should easily understand and be able to operate these computer systems.  Not every person works this computer bull every day.

### 3/5 — When it works it’s fine.

*2023-02-10, version 2022.9.1.11*

It’s such a roll of the dice on if this apps useable or not. I get having to do update. 
But set up an update schedule not just any time updates or maintenance needs to be.

### 5/5 — The best mobile banking app ever!

*2020-07-15, version 6.3.1.29*

Hands down the best credit union anywhere!! Now I can do all my banking right from my iPhone. Way to go FCCU'

### 5/5 — Quick balance never works right

*2020-02-10, version 6.2.1.27*

Obvi I love this app because it’s my bank and YAY but the quick balance always seems to be disabled/not working and no matter how many times I keep turning it off/on it still tells me I need to ‘log in with Apple ID, or turn on ‘Quick Balance’ but it still doesn’t show up in my drop down menu of my phone. t’s a newer issue but I hope they fix it because I only ever log in to check my balance since there’s no other option with quick balance being broken...

### 3/5 — Good solid app unless you have 2 accounts

*2019-10-16, version 6.0.1.22*

The app works great, but I have a personal and business account and I have to log out to view each of them.

### 5/5 — Fccu app

*2019-02-02, version 5.11.0.19*

I’ve been using it for years makes moving money around or checking balances easy.

### 4/5 — Face recognition

*2018-08-03, version 5.9.1.16*

Please add Face recognition ID to login. That would be great!

### 5/5 — Deposit limits

*2018-06-22, version 5.9.1.16*

Please increase your monthly deposit limit. Actually, if you could increase the daily and weekly limits as well, that would really make this feature even better. I am a small business owner and have met the deposit limits a few times. This is a great service but with the increase, would be an outstanding service. Thank you

### 5/5 — !!

*2018-03-25, version 5.7.1.14*

The app is really nice and convenient. At the moment I’m not able to open the app because it says it’s unavailable and had been so since the update 2 days ago. I didn’t feel like going through the support so I’m leave it on the reviews page incase anyone else is having the same problem. Great app though!

### 4/5 — Love the App

*2017-11-10, version 5.6.1.13*

I use it almost every day. I love being able to see my transactions almost instantly and it makes budgeting so much easier. It’s SO easy to make transfers and pay bills! I pay nearly all of my bills with the app.

## Most critical reviews (10 lowest-rated)

### 1/5 — Young blonde white male

*2026-07-16, version 2026.01*

The north Bismarck branch needs to fire the blonde haired kid, he acts like he’s not supposed to have any customer service skills. He’s messed up simple things with no clarity or accountability to his own mistakes. He does a poor job. I’ve dealt with him for 5 months with no improvement.

### 1/5 — Making payments

*2026-01-23, version 2025.10.1.1*

You can not make payments online without have a checking account with FCCU. I got my truck refinanced and now I either have to go in to make a payment or switch banks.

### 1/5 — Computers

*2025-12-26, version 2025.10.1.1*

The common every day customer should easily understand and be able to operate these computer systems.  Not every person works this computer bull every day.  Why does a deposit made after hours not show up in the account until the next operating day?

### 1/5 — Poor banking

*2024-07-25, version 2024.1.0.3*

I have been using this bank for four years now. Their policy’s are terrible compared too other banks. They hold your check for 7 days no matter if the other bank clears it or not. They lock down the debit cards so you can only use 200 on a single transaction. Then you have to call and have it temporary raised for a few days then it drops down again. Will be switching banks soon.

### 1/5 — What’s wrong

*2023-02-14, version 2022.9.1.11*

What’s going on with the bank app it don’t wanna work

### 1/5 — Deposit won’t work anymore

*2022-11-12, version 2022.6.0.1*

Can no longer deposit checks. Tells me to rotate phone and still won’t do anything.
Random bugs throughout time but could at least get it to work randomly until now.

### 1/5 — Everything is Great but..

*2022-06-21*

It is constantly unavailable due to maintenance/ server issues. Making it unreliable. It is a hassle to not know whether or not your bank balance is proper, whether or not you could make a transfer, or pay a bill. There is no notice to when these maintenances go on. It’s extremely unreliable.

### 2/5 — Convenient

*2021-10-15, version 2021.6.0.40*

Great app but has glitches that are frustrating

### 3/5 — Everything is Great but..

*2025-03-06, version 2024.10*

Ever since the newest update, the main screen doesn’t with my accounts doesn’t load properly. They accounts won’t load at all until another tab is clicked on, and then gone back to the accounts. It’s quite annoying.

### 3/5 — No more widget

*2024-10-03, version 2024.1.0.3*

The app itself is fine, but after the iOS 18 update the apps old style widget is no longer supported and makes it extremely inconvenient since I used it daily to check balances.

## Most praised reviews (10 highest-rated)

### 5/5 — Great Bank

*2026-08-07, version 2026.01*

Awesome to work with very smart ladies I get the job done, especially that kindred crew

### 5/5 — Ward West Fargo

*2025-10-22, version 2025.7.2.1*

Overall general service is outstanding every time I go in! Need to consolidate a High balanced Credit card, offered to get me a loan against my vehicle I own. Saved me 20% interest that I would have paid the. CC company. Helped me out in a bind, and I was done in 20 minutes with money in my account!

### 5/5 — Review on bank app

*2024-12-25, version 2024.10*

He phone app id always down. Especially on weekends or evenings when the bank is closed.

### 5/5 — I bank with FCCU since 2015, lovely peoples, good customers care!

*2023-10-17, version 2023.5.0.5*

Mary Mabil

### 5/5 — Updated review, bug was fixed

*2022-11-30, version 2022.9.1.11*

Thank you. I would suggest a “report bugs” link in-app so the devs of this app can get feedback/tickets directly instead of needing to post a 1 star review :)

### 5/5 — Application error

*2022-03-08, version 2021.11.0.45*

Trying to open an app and it gives me application error every time.

### 5/5 — Great app

*2021-12-29, version 2021.6.0.40*

I love Fccu!  Best Financial institution I’ve ever had and fantastic service!  Would recommend 100%

### 5/5 — First Community Credit Union

*2021-04-02, version 6.5.5.35*

We joined FCCU about 50 years ago, when it was just one location .....even before credit unions had checking accounts but when they did, and started offering retirement savings, CD’s and great loan rates way back then...we stayed with them.  They have increased their services and have grown beyond my imagination with 28 branches....and something for every age group.  They have traditionally had the best savings rates and lowest loan rates so it always good to check them out before making a decision of where to save, and where to borrow.

### 5/5 — Easy to use

*2021-02-08, version 6.5.5.35*

The FCCU app is easy to use. I like making transfers and checking my balances any time of the day or night, as well as on weekends! Five stars!

### 5/5 — App Love the app like it said I don’t have to go into the bank to check my accounts

*2020-11-12, version 6.5.2.34*

Pretty easy to use and navigate through her use it every day

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*
